Whether you are an aspiring or established leader, emotional intelligence is critical in the workplace. In this course, you'll learn about the core human emotions, how to effectively read and respond to emotional situations, and applying emotional reasoning in professional settings. Complete with interactive exercise, job aids, and other resources, this course will prepare you to navigate challenging emotional situations with confidence.
Das ist alles enthalten
1 Lektüre1 Plug-in
Infos zu Modulinhalt anzeigen
1 Lektüre•Insgesamt 5 Minuten
Welcome to Emotional Intelligence!•5 Minuten
1 Plug-in•Insgesamt 8 Minuten
Instructional story: An error in judgment•8 Minuten
Arizona State University has developed a new model for the American Research University, creating an institution that is committed to excellence, access and impact. ASU measures itself by those it includes, not by those it excludes. ASU pursues research that contributes to the public good, and ASU assumes major responsibility for the economic, social and cultural vitality of the communities that surround it.
Warum entscheiden sich Menschen für Coursera für ihre Karriere?
Felipe M.
Lernender seit 2018
„Es ist eine großartige Erfahrung, in meinem eigenen Tempo zu lernen. Ich kann lernen, wenn ich Zeit und Nerven dazu habe.“
Jennifer J.
Lernender seit 2020
„Bei einem spannenden neuen Projekt konnte ich die neuen Kenntnisse und Kompetenzen aus den Kursen direkt bei der Arbeit anwenden.“
Larry W.
Lernender seit 2021
„Wenn mir Kurse zu Themen fehlen, die meine Universität nicht anbietet, ist Coursera mit die beste Alternative.“
Chaitanya A.
„Man lernt nicht nur, um bei der Arbeit besser zu werden. Es geht noch um viel mehr. Bei Coursera kann ich ohne Grenzen lernen.“
Bewertungen von Lernenden
4.3
69 Bewertungen
5 stars
60,86 %
4 stars
21,73 %
3 stars
7,24 %
2 stars
2,89 %
1 star
7,24 %
Zeigt 3 von 69 an
F
FP
4·
Geprüft am 5. Dez. 2025
The same pattern of assignments has tempted some students to fake their submissions. This is what I could find from the peer review.
C
CC
5·
Geprüft am 30. Juli 2024
This course will help in my professional development. Please feel free to sign up. You won’t regret it.
J
JM
5·
Geprüft am 19. Juni 2024
I was able to learn about emotions and how to manage my reactions and anticipate other people's reactions. This is a great course for managers and leaders in the workforce.
When will I have access to the lectures and assignments?
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I purchase the Certificate?
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
Finanzielle Unterstützung verfügbar, weitere Informationen
¹ Einige Aufgaben in diesem Kurs werden mit AI bewertet. Für diese Aufgaben werden Ihre Daten in Übereinstimmung mit Datenschutzhinweis von Courseraverwendet.