What jobs can I get with IT support specialist skills?

Qualify for in-demand job titles: <text variant="body1">· Entry-level IT Support Specialist or IT Support Professional <text variant="body1">· Help Desk Technician <text variant="body1">· Technical support specialist <text variant="body1">· Network Support Specialist <text variant="body1">· Systems Administrator

Will I be able to complete this course online?

This course is completely online. You can access your lessons, readings, and assignments anytime and anywhere via the web or your mobile device.

How long does it take to complete the professional certificate?

It typically takes 3 months to complete the 6 courses. But some learners may go through the content faster.

What will I get if I subscribe to this Specialization?

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Is financial aid available?

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Essential Aspects of Software, Hardware, and Data Backup

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Essential Aspects of Software, Hardware, and Data Backup

Dieser Kurs ist Teil von Spezialisierung „Microsoft Foundations of IT Systems, Networking, and Data Protection“

Dozent: Microsoft

Bei enthalten

Mehr erfahren

4 Module

Verschaffen Sie sich einen Einblick in ein Thema und lernen Sie die Grundlagen.

Stufe Anfänger

Empfohlene Erfahrung

2 Wochen zu vervollständigen

unter 10 Stunden pro Woche

Flexibler Zeitplan

In Ihrem eigenen Lerntempo lernen

4 Module

Verschaffen Sie sich einen Einblick in ein Thema und lernen Sie die Grundlagen.

Stufe Anfänger

Empfohlene Erfahrung

2 Wochen zu vervollständigen

unter 10 Stunden pro Woche

Flexibler Zeitplan

In Ihrem eigenen Lerntempo lernen

Was Sie lernen werden

Implement secure software configurations and access control practices
Apply hardware security concepts including encryption and physical protection
Describe data storage, compression, and processing techniques
Develop effective data backup and recovery strategies

Wichtige Details

Zertifikat zur Vorlage

Zu Ihrem LinkedIn-Profil hinzufügen

Kürzlich aktualisiert!

Mai 2026

Bewertungen

22 Aufgaben

Unterrichtet in Englisch

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Dieser Kurs ist Teil der Spezialisierung Spezialisierung „Microsoft Foundations of IT Systems, Networking, and Data Protection“

Wenn Sie sich für diesen Kurs anmelden, werden Sie auch für diese Spezialisierung angemeldet.

Lernen Sie neue Konzepte von Branchenexperten
Gewinnen Sie ein Grundverständnis bestimmter Themen oder Tools
Erwerben Sie berufsrelevante Kompetenzen durch praktische Projekte
Erwerben Sie ein Berufszertifikat zur Vorlage

In diesem Kurs gibt es 4 Module

This course introduces key concepts in IT security, system configuration, and data protection. It is designed for learners who want to build practical skills in securing systems and managing data in IT environments.

You’ll begin by learning how to implement secure software configurations, including access control, privilege management, and best practices for software installation. You’ll then explore hardware security concepts such as BIOS, firewalls, encryption, and physical device protection. The course also focuses on data management, including storage types, compression techniques, and backup strategies. You’ll learn how to design data backup and recovery approaches that help ensure data availability and integrity. By the end of this course, you’ll understand how to secure systems and protect data across software and hardware environments. This course supports foundational knowledge aligned with Microsoft 365 Fundamentals concepts.

In this module, you will learn about secure software configuration, access control and privilege management, and best practices in software installation. You will gain a comprehensive understanding of key cybersecurity fundamentals.

Das ist alles enthalten

13 Videos9 Lektüren7 Aufgaben

13 VideosInsgesamt 73 Minuten

Course introduction: Software, hardware, and data backup3 Minuten
Software security essentials7 Minuten
End-user license agreement (EULA)6 Minuten
Software firewall5 Minuten
Troubleshooting user authentication6 Minuten
Single sign-on (SSO)6 Minuten
Access control and privilege management5 Minuten
Navigating application permissions in mobile devices7 Minuten
Fundamentals of secure software installation6 Minuten
Understanding software updates and their importance6 Minuten
Security risks in third-party software integration5 Minuten
Supply chain attacks: Risks in software installation6 Minuten
Module summary: Secure software configurations5 Minuten

9 LektürenInsgesamt 85 Minuten

Course syllabus: Software, hardware, and data backup10 Minuten
Navigating malware: Viruses, Trojans, and worms10 Minuten
How antivirus and antimalware software works10 Minuten
Authentication mechanisms cheat sheet10 Minuten
Practice stop: Checking users10 Minuten
Access control and privilege management in real life scenarios10 Minuten
Common mistakes in software installation and updates10 Minuten
Protecting your computer from malware during software installation10 Minuten
Additional resources: Secure software configurations5 Minuten

7 AufgabenInsgesamt 135 Minuten

Activity: Enabling and configuring your OS firewall20 Minuten
Knowledge check: Secure software configurations15 Minuten
Activity: Create a user account20 Minuten
Knowledge check: Access controls and privilege management15 Minuten
Activity: Guided safe software installation20 Minuten
Knowledge check: Software installation best practices15 Minuten
Module quiz: Secure software configurations30 Minuten

In this module, you'll learn about the essential elements of hardware security within IT environments. You will explore the critical functions of BIOS, hardware firewalls, and encryption technologies. You will also discover the vital aspects of physical security and how to safeguard IT devices from unauthorized access.

Das ist alles enthalten

9 Videos8 Lektüren5 Aufgaben

9 VideosInsgesamt 57 Minuten

Introduction to BIOS6 Minuten
The evolution of BIOS6 Minuten
Configuring UEFI for security6 Minuten
Introduction to hardware firewalls7 Minuten
OEM and its role in enhanced hardware security7 Minuten
Storage encryption7 Minuten
Essentials of physical security for devices6 Minuten
RFID Technology for enhanced physical security6 Minuten
Module summary: Secure hardware configuration6 Minuten

8 LektürenInsgesamt 75 Minuten

UEFI updates10 Minuten
UEFI malware, vulnerabilities, and threats10 Minuten
Exploring TPM in Windows security: A detailed overview10 Minuten
USB device threats and protective measures10 Minuten
Practice stop: Brute force algorithm10 Minuten
Physical access and BYOD policies in organizations10 Minuten
Best practices for ensuring physical device security10 Minuten
Additional resources: Secure hardware configuration5 Minuten

5 AufgabenInsgesamt 85 Minuten

Knowledge check: Introduction to BIOS15 Minuten
Knowledge check: Hardware security15 Minuten
Activity: Securing your computer against unattended access10 Minuten
Knowledge check: Physical access to devices15 Minuten
Module quiz: Secure hardware configuration30 Minuten

In this module you will explore the essential aspects of data management, focusing on the practices of data backup, compression, and storage types.

Das ist alles enthalten

13 Videos8 Lektüren7 Aufgaben

13 VideosInsgesamt 79 Minuten

Introduction to data storage7 Minuten
Network Attached Storage (NAS)6 Minuten
Disk partition and file system5 Minuten
Data compression7 Minuten
Introduction to data processing6 Minuten
Image and video processing7 Minuten
Audio processing6 Minuten
Portable Document Format (PDF)5 Minuten
Introduction to data backup5 Minuten
Understanding RAID5 Minuten
Cloud and local data backup6 Minuten
System recovery essentials5 Minuten
Module summary: Robust data backup and recovery8 Minuten

8 LektürenInsgesamt 75 Minuten

Storage media explained: Types, interfaces, and applications10 Minuten
Practice stop: Compress files10 Minuten
Troubleshooting storage and data compression issues10 Minuten
Video codecs10 Minuten
Troubleshooting file and media-related issues10 Minuten
Different data backup methods and strategies10 Minuten
Effective data recovery strategies10 Minuten
Additional resources: Robust data backup and recovery5 Minuten

7 AufgabenInsgesamt 105 Minuten

Activity: Partition a USB pendrive10 Minuten
Knowledge check: Data storage and compression15 Minuten
Activity: Convert a video format10 Minuten
Knowledge check: Data processing15 Minuten
Activity: Setting up and using OneDrive for data backup10 Minuten
Knowledge check: Data backup strategies15 Minuten
Module quiz: Robust data backup and recovery30 Minuten

Get ready to synthesize the knowledge and skills you acquired throughout the course by completing the final course project! In this final module, you will get the opportunity to develop a comprehensive data strategy for a specified scenario.

Das ist alles enthalten

2 Videos1 Lektüre3 Aufgaben1 Plug-in

2 VideosInsgesamt 10 Minuten

Course recap: Software, Hardware, and Data Backup7 Minuten
Steps Needed for Obtaining Your Certificate3 Minuten

1 LektüreInsgesamt 10 Minuten

About the final project and assessment10 Minuten

3 AufgabenInsgesamt 180 Minuten

Activity: Developing a data strategy60 Minuten
Self-review: Developing a data strategy30 Minuten
Course quiz: Software, Hardware, and Data Backup90 Minuten

1 Plug-inInsgesamt 10 Minuten

Exemplar: Developing a data strategy10 Minuten

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Microsoft

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Häufig gestellte Fragen

This program is for you:

· If you are interested in the field of Information Technology or just beginning to work in IT support-related roles.

· If you want to switch or start a career in the field of Information Technology (IT).

· If you already work in IT support, earning a Microsoft IT Support Specialist certificate can help advance your career or help you address gaps in your knowledge, skills, and abilities.

You don’t need any background knowledge to take this Professional Certificate. Whether you’re just starting out or a professional in a relevant field, this program can be the right fit for you.

The role of an IT support specialist includes technical skills such as conducting regular network assessments and assessing, testing, and upgrading an organization's network systems.

This role also includes problem-solving skills needed to identify and resolve hardware and software issues. guiding users through troubleshooting steps and providing training on the usage of new software and hardware, such as upgraded email systems and external hard drives.

An IT support specialist collaborates with clients and colleagues; therefore, effective communication is crucial for IT support specialists.

Yes. We highly recommend taking the courses of each certificate program in the order they are presented. The content in the courses builds on information from earlier courses. The final course contains a capstone project that assesses your knowledge of the content covered in the previous courses. As such, it makes the most sense to take the courses in the order they are presented.

When you complete the Microsoft IT Support Specialist Professional Certificate, you stand out with a unique set of skills and knowledge in the dynamic field of information technology (IT).

This certificate demonstrates your job readiness and can be shared with your professional network.

Throughout this program, you've engaged with instructional videos, assessments, and practical exercises, gaining a deep understanding of key aspects including:

· Proficiency in system analysis and maintenance.

· Skills in software configuration and recommendation using the Microsoft 365 ecosystem.

· Practice in establishing robust security protocols.

· Expertise in diagnostics and troubleshooting.

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.