Based on the best-selling book, Bulletproof Problem Solving, by Charles Conn and Robert McLean. This course offers a systematic, structured approach to problem-solving, providing learners with tools to address challenges in both personal and professional environments. By using real-world case studies, participants will develop the skills needed to analyze complex problems and take actionable steps toward their resolution.
In this section, we apply the Bulletproof seven-step problem-solving cycle, building MECE logic trees to break issues apart, then prioritizing key variables to direct analytics and synthesize actionable recommendations.
Das ist alles enthalten
2 Videos7 Lektüren1 Aufgabe
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2 Videos•Insgesamt 2 Minuten
Course Overview•1 Minute
Learn the Bulletproof Problem Solving Approach - Overview Video•1 Minute
7 Lektüren•Insgesamt 70 Minuten
Introduction•10 Minuten
The Bulletproof Problem Solving Cycle•10 Minuten
Does Sydney Airport Have Adequate Capacity•10 Minuten
Should Rob Install Solar Panels on His Roof Now•10 Minuten
Where Should I Move•10 Minuten
Making Pricing Decisions in a Start-up Company•10 Minuten
Should Charles Support the Local School Levy•10 Minuten
1 Aufgabe•Insgesamt 10 Minuten
Mastering Structured Problem Solving Techniques•10 Minuten
Define the Problem
Modul 2•1 Stunde abzuschließen
Moduldetails
In this section, we convert vague challenges into outcome-focused problem statements, employing SMART criteria, KPIs and explicit scope boundaries to streamline analysis and secure strategic advantage.
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1 Video4 Lektüren1 Aufgabe
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1 Video•Insgesamt 1 Minute
Define the Problem - Overview Video•1 Minute
4 Lektüren•Insgesamt 40 Minuten
Introduction•10 Minuten
How a Problem Statement Is Refined The Case of Pacific Salmon•10 Minuten
Defining the Highest-Level Problem Steel Company Investments•10 Minuten
Design Thinking and Seven Steps•10 Minuten
1 Aufgabe•Insgesamt 10 Minuten
Defining Challenges and Strategic Focus•10 Minuten
Problem Disaggregation and Prioritization
Modul 3•1 Stunde abzuschließen
Moduldetails
In this section, we build MECE logic trees, compare deductive versus inductive structures, and apply pruning to prioritize high-impact root causes, streamlining analysis and improving strategic decision allocation.
Das ist alles enthalten
1 Video7 Lektüren1 Aufgabe
Infos zu Modulinhalt anzeigen
1 Video•Insgesamt 1 Minute
Problem Disaggregation and Prioritization - Overview Video•1 Minute
7 Lektüren•Insgesamt 70 Minuten
Introduction•10 Minuten
Case Study Saving Pacific Salmon From Initial Component Tree to Refined Hypothesis Tree•10 Minuten
Deductive Logic Trees•10 Minuten
Case Study Bay Area Nursing Related Patient Outcomes•10 Minuten
Advanced Class Using Cleaving Frames to Take Apart Problems•10 Minuten
Case Study Climate Change Abatement and the Cost Curve•10 Minuten
Team Processes in Problem Disaggregation and Prioritization•10 Minuten
1 Aufgabe•Insgesamt 10 Minuten
Analyzing Problem Structures and Decision-Making Frameworks•10 Minuten
Build a Great Workplan and Team Processes
Modul 4•1 Stunde abzuschließen
Moduldetails
In this section, we explore critical path workplans, blend chunky and lean planning with one day answers, and adopt agile team norms that reduce bias and spark inventive, data informed problem solving.
Das ist alles enthalten
1 Video5 Lektüren1 Aufgabe
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1 Video•Insgesamt 1 Minute
Build a Great Workplan and Team Processes - Overview Video•1 Minute
5 Lektüren•Insgesamt 50 Minuten
Introduction•10 Minuten
Chunky Workplans and Lean Project Plans•10 Minuten
Team Norms•10 Minuten
A Practical Way to Deal with Biases•10 Minuten
Solicit Outside Views (But Be Careful With Experts)•10 Minuten
1 Aufgabe•Insgesamt 10 Minuten
Effective Teamwork and Analytical Practices•10 Minuten
Conduct Analyses
Modul 5•1 Stunde abzuschließen
Moduldetails
In this section, we use heuristics and rules of thumb to size relationships, choose focused analyses that objectively test hypotheses, and coordinate team checks that minimize bias before complex modeling.
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1 Video2 Lektüren1 Aufgabe
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1 Video•Insgesamt 1 Minute
Conduct Analyses - Overview Video•1 Minute
2 Lektüren•Insgesamt 40 Minuten
Introduction•20 Minuten
Question-Based Problem Solving•20 Minuten
1 Aufgabe•Insgesamt 10 Minuten
Foundations of Analytical Reasoning•10 Minuten
Big Guns of Analysis
Modul 6•2 Stunden abzuschließen
Moduldetails
In this section, we learn when heuristics falter and how to select, resource, and deploy Bayesian statistics, regression, Monte Carlo simulation, randomized controlled trials, machine learning, and game theory for demanding data challenges.
Das ist alles enthalten
1 Video11 Lektüren1 Aufgabe
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1 Video•Insgesamt 1 Minute
Big Guns of Analysis - Overview Video•1 Minute
11 Lektüren•Insgesamt 110 Minuten
Introduction•10 Minuten
Which Big Gun to Choose•10 Minuten
Regression Models to Understand Obesity•10 Minuten
Bayesian Statistics and the Space Shuttle Challenger Disaster•10 Minuten
Constructed Experiments RCTs and A/B Testing•10 Minuten
Natural Experiments Voter Prejudice•10 Minuten
Simulations Climate Change Example•10 Minuten
Routing School Buses with Computers•10 Minuten
Crowdsourcing Algorithms•10 Minuten
Should We Go to Court? CSIRO Wifi Example•10 Minuten
Where to Serve in Tennis Game Theory Example•10 Minuten
1 Aufgabe•Insgesamt 10 Minuten
Analytical Tools and Strategic Decision-Making•10 Minuten
Synthesize Results and Tell a Great Story
Modul 7•1 Stunde abzuschließen
Moduldetails
In this section, we synthesize multi-source findings into succinct insights, apply pyramid logic to structure data narratives, and refine storytelling techniques to persuade skeptical stakeholders, ensuring analyses directly influence decisions.
Das ist alles enthalten
1 Video3 Lektüren1 Aufgabe
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1 Video•Insgesamt 1 Minute
Synthesize Results and Tell a Great Story - Overview Video•1 Minute
3 Lektüren•Insgesamt 30 Minuten
Introduction•10 Minuten
From One-Day Answers to Pyramid Structure•10 Minuten
How to Deal with Difficult Audiences•10 Minuten
1 Aufgabe•Insgesamt 10 Minuten
Mastering Effective Storytelling in Data Analysis•10 Minuten
Problem Solving with Long Time Frames and High Uncertainty
Modul 8•2 Stunden abzuschließen
Moduldetails
In this section, we classify uncertainty levels, construct logic trees and scenario analyses, and apply real-option portfolios to design resilient long-term strategies across capital investment, career trajectories and ecosystem conservation.
Das ist alles enthalten
1 Video8 Lektüren1 Aufgabe
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1 Video•Insgesamt 1 Minute
Problem Solving with Long Time Frames and High Uncertainty - Overview Video•1 Minute
8 Lektüren•Insgesamt 90 Minuten
Introduction•10 Minuten
Logic Trees to Deal with Uncertainty•10 Minuten
Case Examples of Long Time Frames and Uncertainty•20 Minuten
Case Study Will My Retirement Savings Last•10 Minuten
Case Study How to Make Really Long Term Investments•10 Minuten
Scenarios for Major Uncertainties•10 Minuten
Staircase Architecture•10 Minuten
Theory of Change Map•10 Minuten
1 Aufgabe•Insgesamt 10 Minuten
Navigating Complexity in Long-Term Problem Solving•10 Minuten
Wicked Problems
Modul 9•1 Stunde abzuschließen
Moduldetails
In this section, we map interconnected systems to classify obesity and overfishing as wicked problems, apply the seven-step framework to decompose causes, and prototype ecologically-economic policy solutions.
Das ist alles enthalten
1 Video4 Lektüren1 Aufgabe
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1 Video•Insgesamt 1 Minute
Wicked Problems - Overview Video•1 Minute
4 Lektüren•Insgesamt 40 Minuten
Introduction•10 Minuten
Synthesis and Call to Action•10 Minuten
Overfishing The Quintessential Wicked Problem•10 Minuten
Morro Bay Case Study•10 Minuten
1 Aufgabe•Insgesamt 10 Minuten
Navigating Complex Social and Environmental Challenges•10 Minuten
Becoming a Great Problem Solver
Modul 10•20 Minuten abzuschließen
Moduldetails
In this section, we develop the mindset to become a great problem solver.
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1 Lektüre1 Aufgabe
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1 Lektüre•Insgesamt 10 Minuten
Becoming a Great Problem Solver - The Reading•10 Minuten
We embrace the potential in data and technology. Whether it’s equipping researchers with powerful insights that fuel their work or inspiring our community of learners to drive change in their fields. We’re committed to fast-tracking innovation, unlocking new possibilities, and championing breakthroughs that redefine industries and improve lives.
With a legacy built on trust, our 200 years of experience in publishing allows us to be your partner in shaping a world driven by information, curiosity, and continuous advancement.
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Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.