Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Corporate Finance Institute
Compétences que vous acquerrez: Microsoft PowerPoint, Presentations, Oral Expression, Sales Presentations, Verbal Communication Skills, Financial Analysis, Private Equity, AI Personalization, Investment Banking
Débutant · Cours · 1 à 3 mois

The Chinese University of Hong Kong
Compétences que vous acquerrez: Strategic Thinking, Business Strategy, Business Strategies, Strategic Partnership, Strategic Decision-Making, Corporate Strategy, Competitive Analysis, Global Marketing, Market Intelligence, Market Opportunities, Target Market, Economic Development, E-Commerce, Cultural Sensitivity
Débutant · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Return On Investment, B2B Sales, Sales Presentations, Value Propositions, Negotiation, Solution Selling, Selling Techniques, Sales Strategy, Consultative Selling, Proposal Development, Sales, Risk Mitigation, Risk Analysis, Business Metrics, Business Communication, Sales Enablement, Executive Presence, Key Performance Indicators (KPIs), Strategic Communication, Performance Measurement
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Marketing Psychology, Customer Insights, Data-Driven Marketing, Consumer Behaviour, Customer Analysis, Driving engagement, Brand Loyalty, Customer Engagement, Marketing Strategies, Customer Relationship Management, Customer Relationship Management (CRM) Software, Strategic Marketing, Behavioral Economics, Marketing Analytics, Marketing, Marketing Communications, Sustainable Business, Data-Driven Decision-Making, Growth Strategies, Business Ethics
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Financial Analysis, Gross Profit, Financial Statement Analysis, Financial Data, Financial Acumen, Financial Statements, Business Valuation, Income Statement, Benchmarking, Equities
Intermédiaire · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: AI Personalization, Personalized Service, Customer Analysis, Customer Engagement, Customer experience strategy (CX), Customer Insights, Driving engagement, Customer Service, Ethical Standards And Conduct, Customer Retention, Operational Efficiency, Predictive Modeling, Continuous Monitoring
Débutant · Cours · 1 à 3 mois

Kennesaw State University
Compétences que vous acquerrez: Digital Advertising, Online Advertising, Marketing, MarTech, Market Dynamics, Advertising, Marketing Channel, Marketing Communications, Sales, Social Media, Digital Transformation, Product Marketing, Digital Marketing, Promotions and Campaigns, Real Time Data, Consultative Selling, Promotional Strategies
Débutant · Cours · 1 à 4 semaines

LearnQuest
Compétences que vous acquerrez: Consultative Approaches, Consultative Selling, Value Propositions, Sales Strategy, Market Opportunities, Selling Techniques, Executive Presence, Sales, Solution Selling, Regional Sales, General Sales Practices, Business Development, Stakeholder Communications, Strategic Partnership, Active Listening, Storytelling, Communication Strategies, Organizational Structure, Relationship Building
Intermédiaire · Cours · 1 à 4 semaines

Fundação Instituto de Administração
Compétences que vous acquerrez: Marketing Strategies, Strategic Marketing, Marketing, Customer experience strategy (CX), Customer Analysis, Consumer Behaviour, Content Marketing, Sales Pipelines, Journey Mapping, Digital Marketing, Digital Media Strategy, Marketing Psychology, Conversion Funnel Analysis, Content Strategy, Brand Strategy
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Sales Pipelines, Sales Process, Salesforce, Sales Management, Sales Support, Closing (Sales), Sales Enablement, Order Management, Sales, Product Knowledge, Account Management, Contract Management, Proposal Development
Débutant · Cours · 1 à 4 semaines
Compétences que vous acquerrez: Customer Service, Customer experience improvement, Customer Engagement, Customer Analysis, Customer Retention, Facebook, Customer Insights, Goal Setting, Google Sheets, Marketing, Purchasing, Communication, Business
Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: LinkedIn, Professional Networking, Blogs, Content Marketing, Customer Engagement, Content Performance Analysis, Cloud Platforms, Marketing Analytics, Collaborative Software, Content Creation, Business Technologies, Business Marketing, Content Development and Management, Advertising Campaigns, Sales Prospecting, Social Media Content, Customer Relationship Building, Social Media, Social Media Marketing, Marketing
Débutant · Spécialisation · 3 à 6 mois