Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

John Wiley & Sons
Compétences que vous acquerrez: Dashboard, Business Planning, Performance Measurement, Financial Management, Performance Metric, Business Strategies, Budgeting, Financial Forecasting, Performance Management, Strategic Leadership, Business Metrics, Strategic Planning, Forecasting, Market Analysis, Business Administration, Microsoft Excel, Strategic Decision-Making, Benchmarking, Innovation
Intermédiaire · Cours · 1 à 3 mois

Compétences que vous acquerrez: Profit and Loss (P&L) Management, Specialized Accounting, Gross Profit, Accounting Systems, Decision Making
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Customer Service, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Relationship Management, Customer Engagement, Customer Communications Management, Customer Data Management, Customer Analysis, Customer Insights, Driving engagement, Digital Analysis, Customer Support, Digital Marketing, Document Management, User Feedback, Trend Analysis, Drive Engagement, Data Analysis, Analytical Skills
Débutant · Cours · 1 à 4 semaines

Creo Incubator
Compétences que vous acquerrez: Data Storytelling, Storytelling, Brand Strategy, Presentations, Oral Expression, Sales Presentations, Concision, Public Speaking, Brand Marketing, Drive Engagement, Persuasive Communication, Verbal Communication Skills, Communication, Entrepreneurship, Communication Strategies, Influencing
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Marketing Strategies, Facebook, Persona Development, Target Audience, Marketing, Target Market, Social Media Marketing, Social Media, Customer Analysis, Social Media Management, Driving engagement, E-Commerce, Business
Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Email Marketing, Web Presence, Digital Marketing, Search Engine Optimization, Social Media Marketing, Marketing Strategies, Marketing Strategy and Techniques, Web Analytics and SEO, Social Media Strategy, Digital Analysis, Performance marketing, Web Content, E-Commerce, Marketing, Digital Marketing Campaigns, Content Creation, Driving engagement, Target Audience, Content Management, B2B Sales
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Analyse statistique, Traitement des données, Analyse, Mesure de la performance, Tests de performance, Extrait, Analyse comparative, Modélisation des données, Analyse des performances
Avancées · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Marketing Materials, Marketing Collateral, Presentations, Email Marketing, Content Creation, Brand Awareness, Marketing Design, Driving engagement, Content Marketing, Promotional Materials, Branding, Marketing Communications, Digital Marketing, Entrepreneurship
Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Server Side, React Redux, Full-Stack Web Development, MySQL, React.js, Frontend Integration, Application Deployment, Back-End Web Development, Node.JS, Database Management, Web Applications, Front-End Web Development, Continuous Deployment, Application Development, Application Programming Interface (API), User Interface and User Experience (UI/UX) Design, Frontend Performance, CI/CD, E-Commerce, Restful API
Intermédiaire · Spécialisation · 3 à 6 mois

Compétences que vous acquerrez: Salesforce, Salesforce Development, Customer Relationship Management (CRM) Software, User Provisioning, Application Deployment, User Accounts, Data Import/Export, Customer Relationship Management, Data Validation, Business Process Automation, Data Integrity, Cloud Computing Architecture, Workflow Management, Business Reporting, Data Migration, Data Management, Object-Relational Mapping, Automation, Role-Based Access Control (RBAC), Identity and Access Management
Intermédiaire · Spécialisation · 3 à 6 mois

Compétences que vous acquerrez: Customer Success Management, Sales Support, Salesforce, Data Visualization, Service Management, Sales Management, Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Support, Management Reporting, Dashboard, Customer Service, Knowledge Transfer, Data-Driven Decision-Making, Business Reporting, Team Performance Management, Administrative Support
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Facebook, Social Media Management, Social Media, Customer Service, Customer Inquiries, Business Communication, Customer Communications Management, Drive Engagement, Business Strategy
Débutant · Projet Guidé · Moins de 2 heures