Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Compétences que vous acquerrez: Modèle de formation, Optimisation du modèle, Analyse des causes profondes, Analyse des défaillances, Analyse des performances, Amélioration et optimisation des processus, Keras (bibliothèque de réseaux neuronaux)
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: QuickBooks (Accounting Software), Canva (Software), Business Intelligence, Calendar Management, Productivity Software, Business Intelligence Software, Customer Relationship Management (CRM) Software, Presentations, Sales Pipelines, Google Workspace, Accounting Software, Business Analytics, Customer Relationship Management, Accounting and Finance Software, Collaborative Software, Workflow Management, Project Management, Process Design, Teamwork, Financial Management
Débutant · Cours · 3 à 6 mois

Compétences que vous acquerrez: Récit de données, Analyse des tendances, Analyse des écarts, Ventes régionales, Logiciel de veille stratégique, Création de tableaux de bord, Analyse des données, Présentation des données, Logiciel Tableau, Tableau de bord, Analyse d'entreprise, Intelligence économique, Narration des données, Analyse des performances, Partage des données, Visualisation interactive des données, Traitement des données, Logiciel de visualisation de données, Visualisation statistique, Analyse du marché
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Variance Analysis, Performance Measurement, Performance Reporting, Management Reporting, Budgeting, Financial Data, Performance Analysis, Financial Reporting, Business Metrics, Financial Analysis, Management Accounting, Cost Control, Cost Accounting, Performance Metric, Profit and Loss (P&L) Management, Operational Performance Management, Key Performance Indicators (KPIs), Customer Analysis, Operating Budget, Finance
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Overcoming Objections, Diversity Equity and Inclusion Initiatives, Stakeholder Engagement, Stakeholder Communications, Influencing, Advocacy, Diversity and Inclusion, Diversity Training, Diversity Awareness, Stakeholder Management, Strategic Communication, Stakeholder Analysis, Conflict Management, Collaboration, Communication, Interactive Learning, Simulation and Simulation Software, Decision Making
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Verbal Communication Skills, Client Services, Oral Expression, Interpersonal Communications, Communication, Customer Relationship Building, Active Listening, Communication Strategies, Customer and Client Support, Consultative Approaches, Operational Risk, Risk Management Framework, Compliance Management, Business Communication, Constructive Feedback, Regulatory Compliance, Bank Regulations, Banking, Customer experience improvement, Banking Services
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Variance Analysis, Cost Control, Cost Accounting, Cost Management, Operating Cost, Operational Efficiency, Management Accounting, Financial Data, Performance Analysis, Standard Accounting Practices, Cost Estimation, Performance Measurement, Budgeting
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Production Planning, Financial Statement Analysis, Cost Accounting, Profit and Loss (P&L) Management, Income Statement, Cost Control, Production Process, Production Management, Cost Benefit Analysis, Financial Statements, Operating Cost, Manufacturing Operations, Management Accounting, Product Assortment, Revenue Management, Operational Analysis, Financial Analysis, Cost Management, Price Negotiation, Product Strategy
Mixte · Cours · 1 à 3 mois

Coursera
Compétences que vous acquerrez: User Feedback, Customer Analysis, Professional Development, Customer experience improvement, Selling Techniques, Communication Strategies, Sales Process, Solution Selling, Consumer Behaviour, Business Correspondence, Customer Insights, Stakeholder Communications, Analytical Skills, Communication, Business Writing, Business Communication, Marketing Communications, Customer Engagement, Decision Making
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Leaflet (Software), React.js, Application Deployment, Application Development, Web Design and Development, Cloud Deployment, Web Development, Responsive Web Design, UI Components, Interactive Design, User Interface (UI)
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Data-Driven Marketing, Spreadsheet Software, Marketing Analytics, Pivot Tables And Charts, Trend Analysis, Marketing Budgets, Marketing Strategies, Microsoft Excel, Google Sheets, Business Reporting, Data-Driven Decision-Making, Performance Reporting, Excel Formulas, Time Series Analysis and Forecasting, Strategic Marketing, Descriptive Analytics, Performance Metric, Business Metrics, Performance Measurement, Strategic Decision-Making
Débutant · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Email Marketing, Email Automation, Marketing Automation, Content Performance Analysis, Campaign Management, A/B Testing, Data-Driven Marketing, Data-Driven Decision-Making, Case Studies, Email Security, Performance Metric, E-Commerce, Copywriting, Automation, Product Improvement, Disaster Recovery, Recruitment, Security Awareness
Intermédiaire · Cours · 1 à 4 semaines