Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Google Cloud
Compétences que vous acquerrez: Google Gemini, Generative AI, Predictive Modeling, Applied Machine Learning, Big Data, Google Cloud Platform, Data Analysis, Exploratory Data Analysis, Artificial Intelligence and Machine Learning (AI/ML), Prompt Engineering, SQL, LLM Application, Data Processing, Responsible AI, Python Programming, Data Cleansing, Customer Relationship Management, Data Visualization Software, Machine Learning, Natural Language Processing
Débutant · Spécialisation · 1 à 4 semaines

HubSpot Academy
Compétences que vous acquerrez: HubSpot CRM, Lead Generation, Sales Management, Service Level Agreement, Sales Pipelines, Sales Process, Workflow Management, Prospecting and Qualification, Customer Acquisition Management, Marketing Automation, Dashboard, Email Marketing, Performance Measurement, Prioritization
Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Pinterest, Organizational Skills, Social Media Content, Merchandise Maintenance, Account Management, User Accounts, Direct Selling, Marketing, Business Marketing, Product Promotion, Business Strategy, Business Analytics
Débutant · Projet Guidé · Moins de 2 heures

University of Colorado Boulder
Compétences que vous acquerrez: Payment Systems, Financial Trading, Generally Accepted Accounting Principles (GAAP), Accounting Systems, Financial Reporting, Derivatives
Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Customer Acquisition Management, Marketing Analytics, Branding, Brand Management, Customer Engagement, Target Audience, Lead Generation, Customer Insights, Marketing Channel, Marketing, Brand Strategy, Campaign Management
Débutant · Cours · 1 à 4 semaines

S.P. Jain Institute of Management and Research
Compétences que vous acquerrez: Brand Strategy, Brand Management, Branding, Brand Awareness, Brand Loyalty, Strategic Marketing, Marketing Management, Business Strategy, Plan Execution, Product Lining, Market Share, Portfolio Management, Value Propositions, Competitive Analysis, Business-To-Consumer, Target Audience, B2B Sales
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Presentations, Sales Presentation, User Accounts, Account Management, Data Visualization, Business Communication, Data Storytelling, Content Creation, Entrepreneurship, Marketing Communications
Débutant · Projet Guidé · Moins de 2 heures

Coursera
Compétences que vous acquerrez: Advertising Campaigns, Campaign Management, Advertising, Online Advertising, Social Media Marketing, Digital Advertising, Lead Generation, Automation
Débutant · Projet Guidé · Moins de 2 heures

Fundação Instituto de Administração
Compétences que vous acquerrez: Customer Success Management, Software As A Service, Customer Retention, Business Modeling, Customer experience strategy (CX), Customer Relationship Management, Business Transformation, Business Strategies, Technology Strategies, Revenue Management, Service Level Agreement, Cloud Services, Consumer Behaviour
Débutant · Cours · 1 à 4 semaines

Interactive Brokers
Compétences que vous acquerrez: Business Economics, Economics, Economic Development, Gross Profit, Fiscal Management, Financial Policy, Corporate Finance, Financial Statements, Financial Market, Supply And Demand, Banking, Market Dynamics, Forecasting
Débutant · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Responsible AI, Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Business Process Automation, Customer Engagement, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Business Ethics, Information Privacy
Débutant · Cours · 1 à 4 semaines

HubSpot Academy
Compétences que vous acquerrez: Lead Generation, HubSpot CRM, Sales Management, Sales Pipelines, Customer Relationship Building, Sales Process, Customer Relationship Management (CRM) Software, Dashboard, Project Implementation, Campaign Management, Service Level Agreement, Management Reporting, Prioritization, Business Metrics, Email Marketing, Performance Metric
Débutant · Cours · 1 à 3 mois