Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Compétences que vous acquerrez: Facebook, E-Commerce, Sales Management, Marketing, Social Media Management, Social Media Marketing, Social Media
Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Canva (Software), Marketing Collateral, Marketing Materials, Workflow Management, Graphic Design, Customer Engagement, Layout Design, Information Architecture, Design, Ideation, Digital Publishing, Marketing, Entrepreneurship, Digital Content, Business
Intermédiaire · Projet Guidé · Moins de 2 heures

Real Madrid Graduate School Universidad Europea
Compétences que vous acquerrez: Loyalty Programs, Marketing Analytics, Branding, Customer Engagement, Brand Management, Marketing, Marketing Strategy and Techniques, Digital Transformation, Social Media Strategy, Content Strategy, Strategic Partnership, Customer experience improvement, Customer Relationship Management, Personalized Service, Data Analysis, Technology Strategies, Innovation, Cross Platform Development, Artificial Intelligence, Ethical Standards And Conduct
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Meta Ads Manager, Facebook, Advertising Campaigns, Social Media Campaigns, Lead Generation, Campaign Planning, Online Advertising, Social Media Marketing, Digital Advertising, Campaign Management, Advertising, Driving engagement
Intermédiaire · Projet Guidé · Moins de 2 heures

Tecnológico de Monterrey
Compétences que vous acquerrez: Value Propositions, Ideation, Market Opportunities, Entrepreneurship, New Product Development, Business Modeling, Innovation, New Business Development, Strategic Thinking, Entrepreneurial Finance, Sales Presentation, Business Leadership, Presentations, Customer Analysis, Succession Planning, Trend Analysis, Leadership
Avancées · Cours · 1 à 3 mois
University of Illinois Urbana-Champaign
Compétences que vous acquerrez: Digital Transformation, Digital Marketing, Marketing, Digital Brand Strategy, Digital Marketing Tools, Marketing Strategy and Techniques, Marketing Strategies, Product Marketing, Consumer Behaviour, Customer Engagement, Promotional Strategies, E-Commerce, Product Development, Content Creation, Branding, Innovation
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: IA responsable, Candidature au LLM, Intégrations AI, Service personnalisé, IA générative, Amélioration de l'expérience client, L'IA responsable, Éthique des données, Commentaires des utilisateurs, Personnalisation de l'IA, Analyse de la clientèle, Service clientèle
Débutant · Cours · 1 à 4 semaines

Università Bocconi
Compétences que vous acquerrez: Go To Market Strategy, Business Modeling, Entrepreneurship, Sales Presentation, Fundraising, Growth Strategies, Product Marketing, Customer Acquisition Management, Strategic Marketing, Product Development, Market Opportunities, Business Planning, Market Research, New Product Development, Presentations, Entrepreneurial Finance, Business Strategy, Persona Development, Customer Analysis, Market Analysis
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Mesure de la performance, Accord de niveau de service, Indicateurs clés de performance (ICP), Gestion des attentes, Stockage en nuage, Études de cas, Gestion des services, Niveau de service, Contrats avec les fournisseurs, Gestion des relations commerciales, Service clientèle
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Canva (Software), Marketing Materials, Promotional Materials, Marketing Collateral, Advertising, Digital Advertising, Design Elements And Principles, Organizational Skills, Graphic Design, Driving engagement, Layout Design, Online Advertising, Design, Graphic and Visual Design, Graphic and Visual Design Software, Graphical Tools, Marketing, Dashboard
Intermédiaire · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Financial Reporting, Generally Accepted Accounting Principles (GAAP), Financial Statements, Financial Statement Analysis, Financial Accounting, Balance Sheet, Income Statement, Cash Flows, Revenue Recognition, Inventory Accounting, Accounting, Fixed Asset, Finance, Accounts Receivable, Credit Risk, Investments
Mixte · Cours · 1 à 4 semaines

Real Madrid Graduate School Universidad Europea
Compétences que vous acquerrez: Global Marketing, Cultural Sensitivity, Customer Engagement, Revenue Management, Customer experience improvement, Augmented and Virtual Reality (AR/VR), Marketing Strategy and Techniques, Personalized Service, Brand Management, Price Negotiation, Customer Relationship Management, Business Modeling, Innovation, Content Strategy, User Experience Design, Digital Transformation, Data-Driven Decision-Making, Business Management, Artificial Intelligence, Metadata Management
Débutant · Cours · 1 à 4 semaines