Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Google Cloud
Compétences que vous acquerrez: Workflows d'IA, Analyse comparative, Architecture matérielle, Connaissance des produits, Optimisation du modèle, Intégrations AI, Infrastructure en nuage, Démonstration de produits, Optimisation des performances, Interopérabilité, Google Cloud Platform
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Disaster Recovery, Business Continuity Planning, Contingency Planning, Business Continuity, Benchmarking, Data Loss Prevention, Risk Mitigation, Risk Analysis, Information Assurance, Procedure Development, Program Standards, Crisis Management, Law, Regulation, and Compliance, Continuous Monitoring, Incident Response, Threat Management, Compliance Management, Program Development, Regulatory Compliance, Continuous Improvement Process
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Work Breakdown Structure, Scheduling, Project Schedules, Project Controls, Timelines, Project Performance, Benchmarking, Project Management Software, Corrective and Preventive Action (CAPA), Project Management, Performance Analysis, Variance Analysis
Intermédiaire · Cours · 1 à 4 semaines

Alfaisal University | KLD
Compétences que vous acquerrez: Production Line, Marketing Effectiveness, Business Metrics, Performance Measurement, Profit and Loss (P&L) Management, Production Management, Marketing, Marketing Strategies, Marketing Analytics, Strategic Marketing, Return On Investment, Key Performance Indicators (KPIs), Benchmarking
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Proposal Writing, Business Writing, Proposal Development, Sales Presentations, Presentations, Value Propositions, Data Visualization, Company, Product, and Service Knowledge, Business Strategy, Entrepreneurship
Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Facebook, User Accounts, Product Assortment, Account Management, E-Commerce, Social Media Management, Social Media, Merchandising, Payment Processing, Digital Publishing, Payment Systems
Débutant · Projet Guidé · Moins de 2 heures

Alex Genadinik
Compétences que vous acquerrez: Closing (Sales), Negotiation, Strategic Partnership, Price Negotiation, Contract Negotiation, Selling Techniques, Brand Awareness, Brand Strategy, Proposal Writing, Sales Presentation, Brand Marketing, Proposal Development, Business Development, Branding, Brand Management, Relationship Building, Promotional Strategies, Relationship Management, Drive Engagement, Professional Networking
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Selling Techniques, Closing (Sales), Consultative Selling, Retail Sales, General Sales Practices, Sales Presentations, Value Propositions, Customer experience strategy (CX), Customer Analysis, Cross Selling, Customer experience improvement, Customer Insights, Product Demonstration, Customer Engagement, Consumer Behaviour, Brand Strategy, Digital Marketing, Digital Media Strategy
Intermédiaire · Cours · 1 à 3 mois
Compétences que vous acquerrez: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Guest Relations, Hospitality Services, Hospitality and Food Services, Hospitality, Professionalism, Teamwork, Coordination, Customer experience improvement, Collaboration, Verbal Communication Skills, Communication, Empathy, Active Listening
Mixte · Cours · 1 à 4 semaines

Banco Interamericano de Desarrollo
Compétences que vous acquerrez: Digital Transformation, Business Transformation, digital literacy, Technology Strategies, Sustainable Business, Benchmarking, Corporate Sustainability, Automation, Operational Efficiency, Market Opportunities, Emerging Technologies, Innovation, Market Trend
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Financial Reporting, Financial Statement Analysis, Financial Statements, Financial Analysis, Business Reporting, Inventory Accounting, Contract Accounting, Income Statement, Balance Sheet, Revenue Recognition, Financial Accounting, Fixed Asset, Financial Data, Cash Flows, Asset Management, Accounts Receivable, Performance Reporting, Accounts Payable and Receivable, Analysis, Finance
Mixte · Cours · 1 à 3 mois

Compétences que vous acquerrez: Service Recovery, Marketing Psychology, Customer experience improvement, Customer experience strategy (CX), Customer Service, Integrated Marketing Communications, Customer Insights, Data-Driven Marketing, Service Design, Consumer Behaviour, Media and Communications, Customer Analysis, Brand Strategy, Customer Relationship Building, Brand Management, Marketing Communications, Communication Strategies, Strategic Communication, Marketing, Social Media Analytics
Débutant · Spécialisation · 3 à 6 mois