Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Compétences que vous acquerrez: Customer experience improvement, User Feedback, Customer Service, Customer Insights, Customer Analysis, Data Sharing, Business Communication
Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Merchandising, E-Commerce, Web Applications, Scalability, Business Technologies, Technology Solutions, Application Frameworks, Application Development, Systems Integration, Javascript
Débutant · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Pay Per Click Advertising, Google Ads, Keyword Research, Advertising Campaigns, Search Engine Marketing, Marketing Budgets, Online Advertising, Campaign Planning, Data-Driven Marketing, Paid media, Digital Marketing Tools, Advertising, Digital Advertising, Data-Driven Decision-Making, Sales Presentation, Budgeting, Cost Estimation, Performance Metric, Analysis
Débutant · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: MLOps (Machine Learning Operations), Model Evaluation, Model Training, Model Optimization, Configuration Management, Image Analysis, Debugging, Data Presentation, Experimentation, Computer Vision, Data Visualization, Deep Learning, Algorithms, Performance Tuning, Tensorflow, Failure Mode And Effects Analysis, Root Cause Analysis, Cost Management, Machine Learning, Performance Analysis
Intermédiaire · Spécialisation · 3 à 6 mois

Compétences que vous acquerrez: Email Automation, Email Marketing, Marketing Automation, Test Planning, Copywriting, Personalized Campaigns, Regulatory Compliance, Customer Relationship Management (CRM) Software, Performance Analysis, Marketing Analytics, Customer Engagement, Target Audience, Customer Data Management, Compliance Management, Data-Driven Marketing, Compliance Auditing, Customer Relationship Management, Writing and Editing, Peer Review, General Data Protection Regulation (GDPR)
Intermédiaire · Spécialisation · 3 à 6 mois

Alex Genadinik
Compétences que vous acquerrez: Marketing Psychology, Closing (Sales), Selling Techniques, Consumer Behaviour, Marketing, Negotiation, Product Marketing, Advertising, Marketing Materials, Customer Insights, Target Market, Customer Analysis, Customer experience improvement, Psychology, Decision Making, Critical Thinking
Mixte · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Entreposage de données, Architecture de l'informatique en nuage, Architecture des données, Gestion des coûts, Infrastructure informatique, Analyse comparative, Stockage en nuage, Reprise après sinistre, Continuité des activités, Planification de la continuité des activités, Terraform, Infrastructure as Code (IaC), Architecture de l'infrastructure, Automatisation des technologies de l'information, AWS CloudFormation, Infrastructure de données, Automatisation, Prise de décision fondée sur des données, Analyse des performances, Analyse coûts-avantages
Avancées · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Customer Analysis, Sales Development, Market Analysis, Customer Insights, Sales Strategy, Sales, Customer Retention, Business Modeling, Entrepreneurship, Technology Strategies, Consumer Behaviour, Business Strategy, Entrepreneurial Finance
Intermédiaire · Cours · 1 à 4 semaines

Fundação Instituto de Administração
Compétences que vous acquerrez: Marketing Analytics, Conversion Funnel Analysis, Sales Strategy, Data-Driven Marketing, Customer Analysis, Marketing Strategies, Digital Media Strategy, Data Visualization Software, Customer Insights, Customer Engagement, Consumer Behaviour, Regression Analysis, Analysis, Statistical Analysis, Target Market, Decision Tree Learning, Decision Making, Journey Mapping, Logistic Regression, Artificial Neural Networks
Débutant · Cours · 1 à 4 semaines

Università Bocconi
Compétences que vous acquerrez: Sustainable Systems, Environmental Issue, Packaging and Labeling, Training Programs, Social Impact, Workforce Development, Training and Development, Professional Development
Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Tax Compliance, Sales Tax, Tax Management, Compliance Management, Tax Preparation, Regulatory Compliance, Tax, Billing & Invoicing, Tax Returns, Invoicing, Tax Laws, Compliance Auditing, Regulatory Requirements, Auditing, Registration, Payment Systems, E-Commerce
Mixte · Cours · 1 à 3 mois

Fundação Instituto de Administração
Compétences que vous acquerrez: Customer Success Management, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Organizational Change, Value Propositions, Drive Engagement
Débutant · Cours · 1 à 4 semaines