Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Compétences que vous acquerrez: Canva (Software), Graphic Design, Design, Graphical Tools, Graphic and Visual Design, Creative Design, Marketing Design, Color Matching, Branding, Marketing Collateral, Marketing Materials
Débutant · Projet Guidé · Moins de 2 heures

Universidad de Palermo
Compétences que vous acquerrez: Cross Selling, Market Share, Upselling, Competitive Intelligence, Hospitality Management, Key Performance Indicators (KPIs), Hotel And Restaurant Management, Time Series Analysis and Forecasting, Benchmarking, Performance Measurement
Débutant · Cours · 1 à 4 semaines

National Taiwan University
Compétences que vous acquerrez: Financial Statement Analysis, Inventory Accounting, Financial Statements, Inventory Control Systems, Inventory Management System, Accounts Receivable, Balance Sheet, Financial Analysis, Standard Accounting Practices, Financial Accounting, Accounts Payable and Receivable, Generally Accepted Accounting Principles (GAAP), Financial Reporting, General Accounting, Business Economics, Fixed Asset, Accounts Payable, Accounting, Property Accounting, Depreciation
Débutant · Cours · 1 à 3 mois

Amazon Web Services
Compétences que vous acquerrez: Amazon Web Services, Call Center Experience, Customer experience improvement, Customer Service, Customer Communications Management, Inbound Calls, Cloud Management, Scalability, Telephone Skills, Network Routing, Real Time Data, Performance Analysis, Cost Containment, Cost Reduction, Cost Control, Operational Efficiency, System Configuration, System Implementation
Mixte · Cours · 1 à 4 semaines

University of Pennsylvania
Compétences que vous acquerrez: Financial Modeling, Business Planning, Operations Management, Market Opportunities, Strategic Thinking, Business Strategy, Go To Market Strategy, Production Planning, Marketing Planning, Risk Analysis, Business Communication, Business Analysis, Marketing Communications, Financial Analysis, Cash Flow Forecasting, Oral Expression, New Product Development, Sales Presentation, Verbal Communication Skills
Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Analyse comparative, R (logiciel), Probabilités et statistiques, Analyse des processus , Analyse statistique, Indicateurs d'activité, Méthodologie Six Sigma, Mesure de la performance, Analyse du processus, R Programmation, Méthodes statistiques, Capacité de traitement, Analyse des données, Importation/exportation de données, Contrôles statistiques de processus
Intermédiaire · Projet Guidé · Moins de 2 heures

Fundação Instituto de Administração
Compétences que vous acquerrez: Customer Success Management, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Organizational Change, Value Propositions, Drive Engagement
Débutant · Cours · 1 à 4 semaines

Technical University of Munich (TUM)
Compétences que vous acquerrez: Fundraising, Business Valuation, Legal Risk, Biotechnology, Entrepreneurial Finance, Sales Presentations, Investments, Return On Investment, Private Equity, Presentations, Finance, Financial Analysis, General Finance, Mergers & Acquisitions, Negotiation
Intermédiaire · Cours · 1 à 3 mois

Compétences que vous acquerrez: Strategic Sourcing, Procurement, Supplier Performance Management, Keyword Research, Prospecting and Qualification, Lead Generation, Artificial Intelligence
Débutant · Cours · 1 à 4 semaines

Fundação Instituto de Administração
Compétences que vous acquerrez: Marketing Analytics, Conversion Funnel Analysis, Sales Strategy, Data-Driven Marketing, Customer Analysis, Marketing Strategies, Digital Media Strategy, Data Visualization Software, Customer Insights, Customer Engagement, Consumer Behaviour, Regression Analysis, Analysis, Statistical Analysis, Target Market, Decision Tree Learning, Decision Making, Journey Mapping, Logistic Regression, Artificial Neural Networks
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Instagram, Visual Storytelling, Storytelling, Content Creation, Marketing Design, Facebook, Graphic and Visual Design Software, Social Media, Social Media Content, Graphic Design, Social Media Marketing, Shared Media, Marketing Collateral, Promotional Strategies
Débutant · Projet Guidé · Moins de 2 heures

Amazon Web Services
Compétences que vous acquerrez: Call Center Experience, Customer Analysis, Customer experience improvement, Customer Insights, Customer Service, Trend Analysis, Taking Meeting Minutes, Text Mining, Employee Coaching, System Implementation
Mixte · Cours · 1 à 4 semaines