Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.
Starweaver
Compétences que vous acquerrez: Financial Statement Analysis, Financial Analysis, Business Valuation, Financial Statements, Operational Efficiency, Working Capital, Business Metrics, Gross Profit, Operational Analysis, Financial Modeling, Financial Data, Balance Sheet, Return On Investment, General Finance, Finance, Income Statement, Analysis, Risk Analysis, Business Modeling, Market Analysis
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Competitive Analysis, Data-Driven Decision-Making, Risk Analysis, Risk Mitigation, Risk Management Framework, Competitive Intelligence, Risk Management, Gap Analysis, Strategic Thinking, Research Reports, Market Analysis, Analysis, Business Strategy, Product Strategy, Benchmarking, Case Studies, Data Visualization, Strategic Prioritization
Débutant · Cours · 1 à 4 semaines

Microsoft
Compétences que vous acquerrez: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Relationship Management, Customer Engagement, Customer Relationship Management (CRM) Software, Power BI, Conflict Management, Customer Insights, Discussion Facilitation, Customer Retention, Customer Analysis, Customer Relationship Building, Service Level, Relationship Management, Service Level Agreement, Operations, Operational Efficiency, Service Management, Customer Communications Management
Débutant · Certificat Professionnel · 3 à 6 mois

Compétences que vous acquerrez: Inventory and Warehousing, Supply Chain, Supply Chain Management, Supply Management, Supply Chain Systems, Warehouse Management, Retail Store Operations, Reverse Logistics, Retail Management, Logistics, Merchandising, Customer Service, Procurement, Warehousing, Inventory Control, Operations, Business Operations, Forecasting, Cost Control, Planning
Débutant · Spécialisation · 3 à 6 mois

Coursera
Compétences que vous acquerrez: Snowflake Schema, Key Performance Indicators (KPIs), Star Schema, Performance Reporting, Data-Driven Marketing, Marketing Analytics, Data Modeling, Business Reporting, Management Reporting, Conversion Funnel Analysis, Performance Measurement, Dashboard, Database Design, Business Metrics, Performance Metric, Business Intelligence, Relational Databases, Data Architecture, Customer Relationship Management, SQL
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Excel Macros, Customer Data Management, Event-Driven Programming, Customer Relationship Management (CRM) Software, Dashboard Creation, Dashboard, Customer Relationship Management, Business Process Automation, Microsoft Excel, Automation, IT Automation, Workflow Management, Management Reporting, Relationship Management, Operations Management, Business Operations, Real Time Data, Business, Build Tools, Productivity
Débutant · Spécialisation · 3 à 6 mois

Coursera
Compétences que vous acquerrez: Infographics, Storyboarding, Canva (Software), Prompt Engineering, Copywriting, Marketing Collateral, Generative AI, Visual Storytelling, Content Optimization, AI powered creativity, Content Creation, AI Personalization, Prompt Engineering Tools, Animations, ChatGPT, Graphic Design, Brand Awareness, Artificial Intelligence, Search Engine Optimization, Machine Learning
Intermédiaire · Spécialisation · 1 à 3 mois

University of Maryland, College Park
Compétences que vous acquerrez: Investissements, L'esprit d'entreprise, Financement de l'entreprise, Finances, Présentations commerciales, Présentations, Finances générales, Clôture (ventes), Prospection et qualification, Collecte de fonds, Évaluation des entreprises, Marchés des capitaux
Mixte · Cours · 1 à 4 semaines

Corporate Finance Institute
Compétences que vous acquerrez: Financial Modeling, Business Modeling, Operational Analysis, Financial Data, Financial Forecasting, Financial Statement Analysis, Financial Analysis, Performance Measurement, Operating Cost, Working Capital, Income Statement, Revenue Forecasting, Forecasting, Accounts Receivable, Accounts Payable
Intermédiaire · Cours · 1 à 3 mois

Compétences que vous acquerrez: Inventory Management, Customer Data Management, Order Processing, Order Management, Order Fulfillment, Inventory Management System, Inventory Control, Product Assortment, Account Management, E-Commerce, Web Analytics, Retail Management, Product Management, Content Management Systems, Retail Store Operations, Performance Analysis, Editing, Marketing, Business
Débutant · Projet Guidé · Moins de 2 heures

Corporate Finance Institute
Compétences que vous acquerrez: Financial Analysis, Financial Statement Analysis, Financial Statements, Return On Investment, Trend Analysis, Competitive Analysis, Benchmarking, Performance Analysis, Business Metrics, Commercial Lending, Performance Measurement, Lending and Underwriting
Intermédiaire · Cours · 1 à 3 mois

Compétences que vous acquerrez: Technologies émergentes, Sûreté et sécurité, Recherche et conception, Actifs numériques, Création de contenu, Réalité augmentée, Réalité virtuelle, Diversité et inclusion, Économie, Réalité augmentée et virtuelle (AR/VR), Environnement virtuel, Opportunités de marché, Développement économique, Commerce électronique, Blockchain, Développement de jeux vidéo, Impact social
Débutant · Cours · 1 à 3 mois