Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Fundação Instituto de Administração
Compétences que vous acquerrez: Digital Transformation, Social Media, E-Commerce, Social Media Management, Organizational Development, Business Modeling, Management Information Systems, Technology Strategies, Business Technologies, Business Communication, Systems Integration, Emerging Technologies, System Implementation, Information Systems, Enterprise Resource Planning, Internet Of Things
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Negotiation, Overcoming Objections, Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Management, Rapport Building, Stakeholder Management, Sales, Closing (Sales), General Sales Practices, Customer Relationship Building, Influencing, Sales Pipelines, Persuasive Communication, Environmental Social And Corporate Governance (ESG), Relationship Building, Dashboard, Data-Driven Decision-Making
Intermédiaire · Cours · 1 à 3 mois
University of Illinois Urbana-Champaign
Compétences que vous acquerrez: Marketing, MarTech, Marketing Channel, Digital Marketing Tools, Marketing Strategies, Digital Marketing, Promotional Strategies, Digital Transformation, Promotions and Campaigns, Product Development, Market Dynamics, Consumer Behaviour, New Product Development, E-Commerce, Innovation, Customer Engagement
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Merchandising, E-Commerce, Web Applications, Scalability, Business Technologies, Technology Solutions, Application Frameworks, Application Development, Systems Integration, Javascript
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Facebook, Social Media Management, E-Commerce, Social Media, Commercialization, Sales Management, Social Media Marketing, Marketing, Business
Débutant · Projet Guidé · Moins de 2 heures

University of Michigan
Compétences que vous acquerrez: Analyse de l'emploi, IA générative, Politiques en matière de ressources humaines, IA responsable, Gestion des relations avec la clientèle, Automatisation, Relations avec les employés, Développement de la politique, Relations de travail, Intégrations AI, Connaissance de l'IA, Analyse politique, L'IA responsable, Normes et conduite éthiques, Cadres de responsabilité, Services à la clientèle, L'activation de l'IA, Gestion du personnel
Débutant · Cours · 1 à 4 semaines

Illinois Tech
Compétences que vous acquerrez: Design Thinking, Global Marketing, Entrepreneurship, Business Modeling, Solution Design, Innovation, Team Building, Sales Presentations, Storytelling, Open Mindset, Market Research, Team Management, Entrepreneurial Finance, New Product Development, Ideation, Business Planning, Commercialization, New Business Development, Teamwork, Team Leadership
Préparer un diplôme
Intermédiaire · Cours · 1 à 3 mois

University of Colorado Boulder
Compétences que vous acquerrez: Copywriting, Advertising, Advertising Campaigns, Online Advertising, Writing and Editing, Promotional Materials, Design, Visual Design, Visual Storytelling, Media Strategy, Marketing Collateral, Storytelling, Ideation, Graphic Design, Strategic Communication, Design and Product, Design Elements And Principles, Social Media, Design Thinking, Business Communication
Débutant · Spécialisation · 3 à 6 mois

Compétences que vous acquerrez: Brochures, Canva (Software), Logo Design, Marketing Collateral, Marketing Materials, Marketing Design, Promotional Materials, Graphic and Visual Design Software, Graphic Design, Organizational Skills, Marketing, Creative Design, Design Elements And Principles, Branding
Intermédiaire · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Content Optimization, Social Media Content, Search Engine Optimization, Digital Content, Marketing Design, Web Analytics and SEO, Graphic Design, Content Strategy, Social Media, Style Guides, Content Marketing, Marketing Materials, Journey Mapping, Branding, Brand Management, Brand Strategy, Auditing, Sales Process
Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Canva (Software), Graphic Design, Design, Graphical Tools, Graphic and Visual Design, Creative Design, Marketing Design, Color Matching, Branding, Marketing Collateral, Marketing Materials
Débutant · Projet Guidé · Moins de 2 heures

Fundação Instituto de Administração
Compétences que vous acquerrez: Marketing Strategies, Strategic Marketing, Marketing Planning, Marketing, Customer experience strategy (CX), Customer Analysis, Consumer Behaviour, Content Marketing, Customer Insights, Journey Mapping, Digital Marketing, Sales Process, Digital Media Strategy, Conversion Funnel Analysis, Content Strategy, Brand Awareness
Débutant · Cours · 1 à 4 semaines