Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Coursera
Compétences que vous acquerrez: Canva (Software), Brand Strategy, Branding, Style Guides, Brand Awareness, Brand Management, Marketing Design, Graphic Design, Marketing Collateral, Graphic and Visual Design, Marketing Materials, Typography, Design Elements And Principles, Color Theory, Asset Management, File Management
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Canva (Software), Marketing Collateral, Marketing Materials, Workflow Management, Graphic Design, Customer Engagement, Layout Design, Graphic and Visual Design, Design, Ideation, Visual Design, Digital Publishing, Marketing, Entrepreneurship, Digital Content, Business
★ 4.7 (15) · Intermédiaire · Projet Guidé · Moins de 2 heures

Pontificia Universidad Católica de Chile
Compétences que vous acquerrez: Culture Transformation, Digital Transformation, Innovation, Talent Management, Business Transformation, Process Management, Organizational Change, Change Management, Digital Marketing, Operational Efficiency, Sales, Organizational Development, Workforce Development, People Development, Sales Strategy, Technology Strategies, Business Strategy, Emerging Technologies, Leadership
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Model Training, Fine-tuning, Model Evaluation, Model Optimization, Machine Learning Methods, Predictive Modeling, Tensorflow, Statistical Machine Learning, MLOps (Machine Learning Operations), Computer Vision, Applied Machine Learning, Performance Testing, Transfer Learning, Feature Engineering, Scikit Learn (Machine Learning Library), Verification And Validation, Network Architecture, Deep Learning, Benchmarking, PyTorch (Machine Learning Library)
Intermédiaire · Spécialisation · 1 à 3 mois

Simplilearn
Compétences que vous acquerrez: Marketing Planning, Marketing, Digital Marketing, Strategic Marketing, UI/UX Strategy, Digital Content, Marketing Strategies, Digital Advertising, E-Commerce, Content Optimization, Social Media Marketing, Search Engine Optimization, Brand Awareness, Customer Engagement
★ 4.4 (10) · Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: System Monitoring, Data Quality, Performance Tuning, Apache Spark, Data Validation, Data Pipelines, Query Languages, Debugging, Data Transformation, Anomaly Detection, PySpark, Performance Analysis, Extract, Transform, Load, Failure Analysis, SQL, Data Architecture, Data Processing, Benchmarking, Root Cause Analysis, Distributed Computing
Avancées · Spécialisation · 3 à 6 mois

Fundação Instituto de Administração
Compétences que vous acquerrez: Innovation, Design Thinking, Business Modeling, Entrepreneurship, Creativity, Fundraising, Ideation, Creative Problem-Solving, Sales Presentations, Creative Thinking, Professional Networking, Product Development, Decision Making, Presentations, Value Propositions
★ 4.9 (15) · Débutant · Cours · 1 à 4 semaines
Compétences que vous acquerrez: ChatGPT, Amélioration de l'expérience client, Engagement des clients, Service clientèle, Personnalisation de l'IA, Optimisation des processus, IA générative, Connaissance du client, Analyse de la clientèle, Soutien à la clientèle, Expérience en centre d'appel, Efficacité opérationnelle, Intégrations AI, Workflows d'IA, Analyse, Automatisation
Débutant · Cours · 1 à 4 semaines

University of Maryland, College Park
Compétences que vous acquerrez: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Engagement, Customer Relationship Building, Customer Relationship Management, Brand Loyalty, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, Customer Data Management, B2B Sales, Target Market, Operating Cost, Strategic Decision-Making
★ 4.8 (6) · Débutant · Cours · 1 à 4 semaines

Alfaisal University | KLD
Compétences que vous acquerrez: Production Line, Marketing Effectiveness, Business Metrics, Performance Measurement, Profit and Loss (P&L) Management, Production Management, Marketing, Marketing Strategies, Marketing Analytics, Strategic Marketing, Return On Investment, Key Performance Indicators (KPIs), Benchmarking
★ 4.5 (19) · Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Canva (Software), Style Guides, Logo Design, Branding, Marketing Collateral, Marketing Design, Marketing Materials, Brand Marketing, Brand Strategy, Graphic Design, Brand Management, Media Strategy, Cross-Channel Marketing, Organizational Skills, Design Elements And Principles
★ 4.9 (14) · Intermédiaire · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Customer Insights, Customer Analysis, User Feedback, Customer experience strategy (CX), Customer experience improvement, Customer Service, Market Research, Branding, Advertising, Public Relations
★ 4.7 (14) · Débutant · Projet Guidé · Moins de 2 heures