Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.
University of Illinois Urbana-Champaign
Compétences que vous acquerrez: Digital Media Strategy, Customer Relationship Management (CRM) Software, Customer Relationship Management, Digital Marketing Campaigns, Digital Marketing, Online Advertising, Email Marketing, Campaign Planning, Marketing Strategies, Marketing Planning, Social Media, Social Media Strategy, Social Media Campaigns, Keyword Research, Digital Brand Strategy, Social Media Marketing, Social Media Management, Marketing Channel, Strategic Marketing, Marketing
Mixte · Cours · 1 à 4 semaines

University of Cape Town
Compétences que vous acquerrez: Business Modeling, Peer Review, FinTech, Presentations, Sales Presentations, Ideation, Entrepreneurship, Business Planning, Financial Inclusion, Business Strategies, Financial Regulation, Financial Regulations, Business Analysis, Oral Expression, New Business Development, Constructive Feedback, Financial Services, Regulatory Requirements, Regulatory Compliance, New Product Development
Débutant · Cours · 1 à 4 semaines

SkillsBooster Academy
Compétences que vous acquerrez: Responsible AI, Contract Negotiation, AI literacy, Generative AI Agents, Negotiation, Generative AI, Price Negotiation, AI Enablement, LLM Application, AI Integrations, Decision Intelligence, Complex Problem Solving, AI Workflows, Business Ethics, Prompt Engineering, Ethical Standards And Conduct, Business Communication, Communication, Strategic Communication, Technical Communication
Débutant · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Content Marketing, Content Strategy, Content Management, Marketing Strategies, Gap Analysis, Strategic Marketing, Content Development and Management, Journey Mapping, Driving engagement, Marketing Materials, Content Creation, Sales Process
Débutant · Cours · 1 à 4 semaines

Alex Genadinik
Compétences que vous acquerrez: Customer experience improvement, Customer Service, Customer Retention, Customer experience strategy (CX), Client Services, Customer Complaint Resolution, Customer Relationship Building, Customer Engagement, Brand Loyalty, Experience Design, Process Analysis, Process Improvement, Continuous Improvement Process
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Business Modeling, Customer Relationship Building, Customer Relationship Management, Entrepreneurship, Business Planning, Telecommuting, Financial Modeling, Business Strategy, Collaborative Software
Débutant · Projet Guidé · Moins de 2 heures

Coursera
Compétences que vous acquerrez: Marketing Materials, Marketing Design, Marketing Collateral, Data Visualization, Content Creation, Graphic Design, Shared Media, Content Marketing, Social Media, Digital Marketing
Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Reconciliation, Financial Data, Financial Reporting, Financial Analysis, Variance Analysis, General Ledger, Financial Acumen, Ledgers (Accounting), Pivot Tables And Charts, Spreadsheet Software, Data Validation, Data Quality, Management Reporting, Data Integrity, Data Warehousing, Gross Profit, Enterprise Resource Planning
Intermédiaire · Cours · 1 à 4 semaines

IE Business School
Compétences que vous acquerrez: Market Dynamics, Competitive Analysis, Market Trend, Competitive Intelligence, Market Share, Market Opportunities, Trend Analysis, Case Studies, Market Analysis, Business Economics, Strategic Marketing, Product Strategy, Business Strategies, Business Strategy, Strategic Thinking, Corporate Strategy, Benchmarking
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Oral Expression, Driving engagement, Sales Presentations, Business Communication, Data Visualization
Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Canva (Software), Marketing Design, Graphic Design, Color Theory, Graphic and Visual Design Software, Graphic and Visual Design, Creative Design, Visual Design, Marketing Collateral, Content Creation, Marketing, Business Communication, Entrepreneurship
Débutant · Projet Guidé · Moins de 2 heures
Compétences que vous acquerrez: Compensation Management, Compensation Analysis, Compensation Strategy, Legal Technology, People Analytics, Data-Driven Decision-Making, Benchmarking, AI literacy, Labor Compliance, Generative AI Agents, Analysis, AI Integrations
Intermédiaire · Cours · 1 à 4 semaines