Les cours en marketing peuvent vous aider à comprendre comment toucher des audiences, définir des messages et analyser les performances de campagnes. Vous pouvez développer des compétences en stratégie, segmentation, contenu, optimisation et analyse. Beaucoup de cours utilisent des outils utilisés en contexte professionnel.

Microsoft
Compétences que vous acquerrez: Customer Relationship Management, Customer Relationship Management (CRM) Software, Power BI, Customer Insights, Customer Analysis, Dashboard Creation, AI Personalization, Customer experience improvement, Microsoft Copilot, Customer Data Management, Customer Service, Personalized Service, Analytical Skills, Data Validation, Data Analysis, AI Integrations, Data Integrity, Performance Analysis, Data Quality, Customer Communications Management
Débutant · Cours · 1 à 3 mois

University of Arizona
Compétences que vous acquerrez: Customer Service, Customer Retention, Customer Relationship Management, Loyalty Programs, Customer Relationship Building, Brand Loyalty, Customer Insights, User Feedback, Customer Engagement, Customer experience strategy (CX), Customer experience improvement, Customer Analysis, Strategic Thinking, User Research, Relationship Management, Consumer Behaviour, Business Strategy, Entrepreneurship, Active Listening
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Reverse Logistics, Retail Management, Retail Store Operations, Strategic Sourcing, Inventory and Warehousing, Customer experience improvement, Procurement, Customer experience strategy (CX), Warehouse Management, Warehousing, Transportation, Supply Chain, and Logistics, Supply Chain, Supply Management, Customer Service, Logistics, Operations Management, Customer Relationship Management, Relationship Management, Operations, Operational Efficiency
Mixte · Cours · 1 à 3 mois

Compétences que vous acquerrez: Event Management, Competitive Analysis, Events and Conferences, Event Planning, Risk Analysis, Team Leadership, Business Planning, Team Management, Market Analysis, Plan Execution, Risk Management, Operational Analysis, Market Opportunities, Customer experience improvement, Risk Management Framework, Coordination, Business Strategy, Performance Measurement, Client Services, Strategic Decision-Making
Mixte · Cours · 1 à 4 semaines

Queen Mary University of London
Compétences que vous acquerrez: Recherche, Méthodes de recherche, Recherche qualitative, Conception de la recherche, Compétences en matière d'entretien, Détermination de la taille de l'échantillon, Étude de marché, Enquêtes, Études de cas, Collecte de données, Analyse, Création d'une enquête, Groupe de discussion, Probabilités et statistiques, Collecte des données
Débutant · Cours · 1 à 4 semaines

California Institute of the Arts
Compétences que vous acquerrez: Leadership et gestion, Planification des activités, Sens financier, Gestion des risques, Amélioration des processus, Gestion du budget, Gestion des contrats, Stratégie commerciale, Marketing, Gestion fiscale, L'esprit d'entreprise, Amélioration des services, Préparation des impôts, Données financières, Stratégies commerciales, Propriété intellectuelle, Analyse concurrentielle, Automatisation des processus d'entreprise, Logiciels de comptabilité et de finance, Atténuation des risques
Débutant · Spécialisation · 3 à 6 mois

Compétences que vous acquerrez: Financial Market, Financial Systems, Competitive Analysis, Equities, Risk Management, Financial Trading, Investments, Market Data, Securities Trading, Market Analysis, Capital Markets, Financial Analysis, Investment Management, Market Liquidity, Market Dynamics, Financial Data, Performance Measurement, Portfolio Management, Business Valuation, Behavioral Economics
Mixte · Cours · 1 à 3 mois

The Expert Academy
Compétences que vous acquerrez: Negotiation, Consumer Behaviour, Stakeholder Engagement, Behavioral Economics, Stakeholder Communications, Decision Making, Influencing, Stakeholder Management, Marketing Psychology, Sales, General Sales Practices, Problem Solving, Critical Thinking and Problem Solving, Strategic Decision-Making, Customer Analysis, Business Ethics, Analysis, Overcoming Objections, Persuasive Communication, Trustworthiness
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Risk Modeling, Credit Risk, Financial Modeling, Operational Risk, Risk Management, Operational Analysis, Risk Analysis, Business Risk Management, Statistical Modeling, Financial Market, Financial Management, Market Analysis, Financial Analysis, Simulations, Simulation and Simulation Software, Statistical Methods, Decision Making, Statistical Analysis
Mixte · Cours · 1 à 4 semaines
Starweaver
Compétences que vous acquerrez: Financial Statement Analysis, Financial Analysis, Business Valuation, Financial Statements, Operational Efficiency, Working Capital, Business Metrics, Gross Profit, Operational Analysis, Financial Modeling, Financial Data, Return On Investment, General Finance, Finance, Analysis, Risk Analysis, Business Modeling, Cash Flows, Market Analysis, Benchmarking
Intermédiaire · Cours · 1 à 4 semaines

Chris Croft Training
Compétences que vous acquerrez: Professional Networking, Customer Retention, Sales Presentation, Consultative Selling, Customer Service, Selling Techniques, Negotiation, Communication, Customer Relationship Building, General Sales Practices, Trustworthiness, Influencing, Price Negotiation, Sales, Business Communication, Customer Engagement, Customer Relationship Management, Sales Development, Customer Success Management, Leadership
Mixte · Cours · 1 à 4 semaines

John Wiley & Sons
Compétences que vous acquerrez: Fundraising, Philanthropy, Grant Writing, Grant Applications, Strategic Partnership, Relationship Building, Campaign Management, Driving engagement, Campaign Planning, Diversity and Inclusion, Communication Strategies, Consumer Behaviour, Diversity Awareness, Decision Making, Cultural Diversity
Intermédiaire · Cours · 3 à 6 mois