Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.
Compétences que vous acquerrez: Professional Networking, Social Media Strategy, Relationship Building, Social Media, LinkedIn, Customer Relationship Management, Social Media Marketing, Sales Prospecting, Drive Engagement, Events and Conferences, Customer Relationship Management (CRM) Software, Oral Expression, Rapport Building, Relationship Management, Virtual Networking, General Networking, Business Development, Interpersonal Communications, Communication, Communication Strategies
Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: QuickBooks (Accounting Software), Canva (Software), Business Intelligence, Calendar Management, Productivity Software, Business Intelligence Software, Customer Relationship Management (CRM) Software, Presentations, Sales Pipelines, Google Workspace, Accounting Software, Business Analytics, Customer Relationship Management, Accounting and Finance Software, Collaborative Software, Workflow Management, Project Management, Process Design, Teamwork, Financial Management
Débutant · Cours · 3 à 6 mois

Compétences que vous acquerrez: LinkedIn, Professional Networking, Recruitment, Talent Recruitment, Thought Leadership, Drive Engagement, Blogs, digital literacy, Productivity Software, Social Media, Digital Marketing Tools, Social Media Content, Employee Engagement, Relationship Building, Content Marketing, Digital Marketing, Lead Generation
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Accrual Accounting, Accruals, QuickBooks (Accounting Software), User Accounts, Payroll Reporting, Record Keeping, Payroll Systems, Payroll Tax, Accounting Records, Accounts Payable and Receivable, Ledgers (Accounting), Reconciliation, Merchant Services, Accounting Software, Payroll, Vendor Relationship Management, Accounts Receivable, Payroll Administration, Financial Reporting, Bookkeeping
Intermédiaire · Spécialisation · 3 à 6 mois

Compétences que vous acquerrez: Verbal Communication Skills, Client Services, Oral Expression, Interpersonal Communications, Communication, Customer Relationship Building, Active Listening, Communication Strategies, Customer and Client Support, Consultative Approaches, Operational Risk, Risk Management Framework, Compliance Management, Business Communication, Constructive Feedback, Regulatory Compliance, Bank Regulations, Banking, Customer experience improvement, Banking Services
Débutant · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: B2B Sales, Enterprise Sales, Stakeholder Analysis, Stakeholder Communications, Stakeholder Engagement, Stakeholder Management, Specialized Sales, Risk Analysis, Risk Mitigation, Strategic Prioritization, Negotiation, Decision Making, Data Processing
Intermédiaire · Cours · 1 à 4 semaines

Microsoft
Compétences que vous acquerrez: Gestion des ventes, Gestion des relations avec la clientèle, Rapports d'activité, Power BI, Prospection et qualification, Gestion des commandes, Automatisation du marketing, Logiciel de gestion de la relation client (CRM), Génération de leads, Service clientèle, Connaissance du client, Marketing, Pipelines de vente, Allocation des ressources, Engagement des clients, Programmation, Opérations de vente, Processus de vente, Microsoft Teams, Planification des ressources
Débutant · Cours · 1 à 3 mois

University of California, Irvine
Compétences que vous acquerrez: Gestion des données, Gestion du marketing, Gestion des relations avec la clientèle, Sécurité des données, Engagement des parties prenantes, Salesforce, Rapports d'activité, Automatisation, Automatisation du marketing, Gestion de la communication avec les clients, Intégration dans le nuage, Facilitation des ventes, Gestion des comptes, Logiciel de gestion de la relation client (CRM), Engagement des clients, Développement des ventes, Processus de vente, Gestion de la réussite des clients, Gestion de la sécurité, Comptes d'utilisateurs
Débutant · Cours · 1 à 4 semaines
Compétences que vous acquerrez: Value Propositions, Marketing Strategies, Digital Marketing, Target Audience, Marketing Effectiveness, Strategic Marketing, Digital Marketing Campaigns, Digital Media Strategy, Marketing Budgets, Content Marketing, Search Engine Marketing, Email Marketing, Search Engine Optimization, Marketing Analytics, Journey Mapping, Lead Generation, Key Performance Indicators (KPIs), Marketing Communications, Return On Investment, A/B Testing
Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Cost Benefit Analysis, Cost Accounting, Gross Profit, Profit and Loss (P&L) Management, Financial Analysis, Risk Analysis, Operational Analysis, Management Accounting, Financial Planning, Cost Estimation, Business Risk Management, Cost Management, Income Statement, Performance Measurement, Business Mathematics, Risk Management
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Dashboard, Pivot Tables And Charts, Dashboard Creation, Excel Formulas, Microsoft Excel, Excel Macros, Data Visualization, Performance Analysis, Key Performance Indicators (KPIs), Spreadsheet Software, People Analytics, Data Presentation, Human Resource Strategy, Business Analytics, Performance Measurement, Financial Analysis, Interactive Data Visualization, Trend Analysis, Human Resources, Performance Metric
Débutant · Spécialisation · 3 à 6 mois

Compétences que vous acquerrez: Meta Ads Manager, Marketing Analytics, Data-Driven Marketing, Bayesian Statistics, Descriptive Statistics, Marketing Effectiveness, Statistical Hypothesis Testing, Target Audience, Marketing Strategies, Marketing Planning, Statistical Inference, Marketing Strategy and Techniques, Statistical Software, Sampling (Statistics), A/B Testing, Data Collection, Marketing, Analytics, Performance marketing, Web Analytics
Intermédiaire · Spécialisation · 3 à 6 mois