Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.
Compétences que vous acquerrez: Cash Flow Forecasting, Responsible AI, Accounts Payable, Financial Forecasting, Cash Flows, Risk Management, Generative AI, Data Ethics, Accounting and Finance Software, No-Code Development, Financial Data, Business Process Automation, Forecasting, Accounts Receivable, Workflow Management, Regulatory Compliance, Compliance Training, International Financial Reporting Standards, ChatGPT, Automation
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, Artificial Intelligence, Ethical Standards And Conduct, Natural Language Processing, Data Security
Débutant · Cours · 1 à 4 semaines
University of Alberta
Compétences que vous acquerrez: Sprint Planning, Agile Software Development, Product Demonstration, Agile Methodology, Requirements Analysis, Agile Project Management, Risk Management, Agile Product Development, Virtual Environment, Product Requirements, Product Management, Backlogs, Customer Communications Management, Customer Service, Presentations, User Story, Team Management, Prioritization
Mixte · Cours · 1 à 3 mois

IE Business School
Compétences que vous acquerrez: Market Dynamics, Competitive Analysis, Market Trend, Market Share, Trend Analysis, Case Studies, Market Analysis, Business Economics, Strategic Marketing, Business Strategies, Business Strategy, Strategic Thinking, Corporate Strategy, Benchmarking
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Project Implementation, E-Commerce, System Implementation, Case Studies, Business-To-Consumer, Solution Architecture, Order Management, User Requirements Documents, Technical Documentation, Project Management, Customer experience strategy (CX), Quality Assurance, Project Planning
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Digital Advertising, Paid media, Presentations, Social Media Campaigns, Advertising Campaigns, Digital Marketing, Web Analytics, Search Engine Optimization, Content Strategy, LinkedIn, Content Marketing, Social Media Marketing, Marketing Analytics, Target Audience, E-Commerce, Social Media Strategy, Smart Goals, Business Analysis, Market Analysis
Avancées · Cours · 1 à 3 mois

Compétences que vous acquerrez: Infographics, Data Visualization, Process Flow Diagrams, Presentations, Content Creation, Marketing Collateral, Graphic Design, Business Analytics
Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Microsoft Excel, Excel Formulas, Spreadsheet Software, Data Analysis Software, Data Analysis, Customer Analysis, Analysis, Analytical Skills, Gross Profit, Productivity Software, Business Mathematics
Débutant · Projet Guidé · Moins de 2 heures

Real Madrid Graduate School Universidad Europea
Compétences que vous acquerrez: Marketing Effectiveness, Marketing Analytics, Key Performance Indicators (KPIs), Marketing, Return On Investment, Digital Marketing, Marketing Strategy and Techniques, Consumer Behaviour, Branding, Customer Engagement, Advertising, Brand Management, Strategic Partnership, Sales Process, Price Negotiation, Data Analysis, Stakeholder Management, Public Relations, Emotional Intelligence, Creative Thinking
Débutant · Cours · 1 à 4 semaines

Fundação Instituto de Administração
Compétences que vous acquerrez: Marketing Analytics, Sales Strategy, Customer Analysis, Marketing Strategies, Digital Media Strategy, Data Visualization Software, Customer Engagement, Analytics, Consumer Behaviour, Regression Analysis, Performance Measurement, Market Research, Statistical Analysis, Predictive Modeling, Decision Tree Learning, Artificial Neural Networks
Débutant · Cours · 1 à 4 semaines

Amazon Web Services
Compétences que vous acquerrez: Amazon Web Services, Cloud Infrastructure, Data Storage, Identity and Access Management, System Configuration, Telecommunications, Inbound Calls, Outbound Calls, User Accounts, Customer experience improvement, Regional Sales
Débutant · Cours · 1 à 4 semaines

Pohang University of Science and Technology(POSTECH)
Compétences que vous acquerrez: Blockchain, Application Development, Cloud Applications, Payment Systems, Cryptography, Investments, FinTech, Digital Assets, Open Source Technology, Distributed Computing, Microservices, E-Commerce, Transaction Processing, Interoperability, Algorithms, Scalability, Governance
Intermédiaire · Cours · 1 à 3 mois