Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Compétences que vous acquerrez: Microsoft PowerPoint, Sales Presentation, Presentations, Sales Presentations, Target Audience, Company, Product, and Service Knowledge, Value Propositions, Microsoft Office, Productivity Software, Business Communication, Business Process
Débutant · Projet Guidé · Moins de 2 heures

Dubai College of Tourism
Compétences que vous acquerrez: Gestion des coûts, Dynamique du marché, Fidélisation de la clientèle, Gestion de l'accueil, Prévisions de recettes, Prévisions, Analyse des données, Programmes de fidélisation, L'hospitalité, Gestion des recettes, Gestion des hôtels et des restaurants, Fidélité à la marque, Opérations hôtelières, Hôtellerie et restauration, Hôtels et hébergements, Services d'accueil, Prévisions financières, Prise de décision fondée sur des données, Canal de commercialisation, Vente directe
Débutant · Cours · 1 à 4 semaines
University of Illinois Urbana-Champaign
Compétences que vous acquerrez: Digital Transformation, Digital Marketing, Marketing, Digital Brand Strategy, Strategic Marketing, Digital Marketing Tools, Marketing Strategies, Product Marketing, Market Dynamics, Consumer Behaviour, Customer Engagement, Earned Media, Promotional Strategies, E-Commerce, Shared Media, Product Development, Revenue Management, Content Creation, Branding, Drive Engagement
★ 4.6 (10) · Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Logistics Management, Supply Chain Systems, E-Commerce, Systems Thinking, Supply Chain Planning, Operational Analysis, Process Analysis, Operational Efficiency, Gap Analysis, Performance Measurement, Business Strategy, Coordination
★ 4.8 (13) · Mixte · Cours · 1 à 4 semaines

University of Colorado Boulder
Compétences que vous acquerrez: Product Development, Product Strategy, Sustainable Business, Product Management, Marketing, Product Marketing, New Product Development, Marketing Strategy and Techniques, Product Lifecycle Management, Commercialization, Strategic Marketing, Sales Presentations, Marketing Strategies, Business Marketing, Presentations, Promotional Strategies, Sustainable Development, Oral Expression, Proposal Development, Corporate Sustainability
★ 5 (10) · Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Development, Sales Enablement, Inside Sales, Salesforce, Sales Operations, Sales Prospecting, Lead Generation, Sales Process, Sales Strategy, Prospecting and Qualification, Business Software, Productivity Software, Social Media Marketing, Customer Engagement, Social Media, Demand Generation, LinkedIn, Workflow Management
Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Pinterest, Organizational Skills, Ideation, Social Media Content, Account Management, User Accounts, Meal Planning And Preparation, Direct Selling, Marketing, Business Marketing, Business Strategy, Business Analytics
Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Figma (Design Software), Responsive Web Design, Technical Design, User Experience Design, User Interface and User Experience (UI/UX) Design, Layout Design, User Interface (UI) Design, Design Strategies, Web Design, Typography, Usability, E-Commerce, UI/UX Strategy, Design Elements And Principles, Prototyping, UI Components, Client Services
★ 4.3 (32) · Intermédiaire · Cours · 1 à 3 mois

Coursera
Compétences que vous acquerrez: Email Marketing, Newsletters, Campaign Management, Lead Generation, Marketing Materials, Dashboard, Content Management
★ 4.5 (13) · Débutant · Projet Guidé · Moins de 2 heures

Real Madrid Graduate School Universidad Europea
Compétences que vous acquerrez: Marketing Effectiveness, Marketing Analytics, Key Performance Indicators (KPIs), Marketing, Return On Investment, Digital Marketing, Marketing Strategy and Techniques, Consumer Behaviour, Branding, Customer Engagement, Advertising, Brand Management, Strategic Partnership, Sales Process, Price Negotiation, Data Analysis, Stakeholder Management, Public Relations, Emotional Intelligence, Creative Thinking
★ 4.8 (6) · Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Month End Closing, Inventory Accounting, Inventory Management System, Accounting, Sales Tax, Accounting Software, General Accounting, Reconciliation, Payroll, Payroll Administration, Ledgers (Accounting), Tax Management, Small Business Accounting, Payroll Reporting, Payroll Tax, Accounting and Finance Software, Bookkeeping, Finance, Enterprise Application Management, Business
Débutant · Cours · 1 à 3 mois

Coursera
Compétences que vous acquerrez: Marketing Automation, Marketing Planning, Marketing Analytics, Competitive Analysis, Prompt Engineering, Email Automation, Search Engine Optimization, Generative AI, Key Performance Indicators (KPIs), AI Personalization, Lead Generation, A/B Testing, Content Creation, Web Analytics, Performance Measurement, Data Visualization, Customer Insights, Data-Driven Decision-Making, Digital Marketing, Content Strategy
Intermédiaire · Spécialisation · 3 à 6 mois