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Il y a 4 modules dans ce cours
This course is designed to equip you with the essential skills and knowledge to excel in entry-level sales roles. No previous experience is necessary. The course will help you effectively communicate your background, education, skills, and experience, while enhancing your understanding of key career readiness competencies and professional communication principles. The course covers the eight NACE Career Readiness Competencies, helping you identify behaviors that demonstrate each competency and reflect on your experiences.
You will learn to read and interpret sales job postings, identify key requirements, and match your skills to specific roles. You will also cover professional communication principles, developing effective strategies for various contexts. You will also explore how EQ and adaptability contribute to effective sales practices.
Finally, the course will help you develop a personal brand, identifying your unique qualities and strengths, and creating a personal pitch.
By the end of this course, you will be able to:
Communicate relevant information about their background, education, skills and experience in a concise format.
Identify and describe behaviors associated with the NACE Career Readiness Competencies
Analyze sales job posting requirements and the ways in which the learners' experience aligns to each.
Summarize typical tasks required in entry-level sales roles.
Be able to identify ways to demonstrate active listening.
Identify and apply principles of professional communication.
Define Emotional Intelligence and identify strategies to improve EQ.
Describe ways that emotional intelligence and adaptability can make you a better seller
Describe best practices for working with others based on personality type
Articulate the value of their personal brand
Identify components of their personal brand.
Create and deliver a personal sales candidate pitch
This week you will get an overview of what a career in Sales could look like for you. You’ll learn about what it takes to be an inside sales representative and various paths your career could take once you get started. We’ll also discuss some of the key characteristics and qualities needed to be successful in sales.
Inclus
20 vidéos4 lectures4 devoirs
Afficher les informations sur le contenu du module
Inside Sales Representative Career Paths•3 minutes
Sales Careers - Inside Sales•6 minutes
Sales Careers - Outside Sales•7 minutes
Sales Academies•3 minutes
Factors For Success: The Four Pillars•3 minutes
Factors For Success: Tips from Hiring Managers•7 minutes
Factors For Success: Advice for New Sellers•6 minutes
Career Readiness: Communication, Professionalism, Critical Thinking, Equity and Inclusion•8 minutes
Career Readiness: Technology, Teamwork, Leadership and Career Development•6 minutes
Communication Skills for Sellers•7 minutes
Professionalism for Sellers•1 minute
Critical Thinking as a Seller•1 minute
Equity and Inclusion•2 minutes
Technology Skills for Sellers•2 minutes
The Importance of Teamwork for Sellers•2 minutes
Leadership Skills for Sellers•3 minutes
Career Advice•2 minutes
4 lectures•Total 40 minutes
Welcome to the Dell Technologies IT Sales Representative Professional Certificate•10 minutes
Welcome to the Course•10 minutes
Course Syllabus: Introduction to IT Sales•10 minutes
Recap•10 minutes
4 devoirs•Total 98 minutes
Sales Career Assessment•60 minutes
Untitled•30 minutes
Inside Sales Representative Quiz•3 minutes
Career Readiness Quiz•5 minutes
Human Skills for Sales
Module 2•2 heures à terminer
Détails du module
This week is all about the foundational professional skills you’ll need to work in the IT industry. Things like time management, active listening and communication will be essential to your success as a sales professional. This week we’ll cover strategies for making the most of your time, and tips for crafting professional business communications.
Inclus
6 vidéos2 lectures4 devoirs1 sujet de discussion
Afficher les informations sur le contenu du module
6 vidéos•Total 39 minutes
Welcome•1 minute
Business Communications•9 minutes
Working In Extended Teams•9 minutes
Time Management Overview•9 minutes
Time Management: Urgent vs Important•6 minutes
Active Listening•5 minutes
2 lectures•Total 20 minutes
Time Management Tips for Sellers•10 minutes
Recap•10 minutes
4 devoirs•Total 70 minutes
Professional Skills Assessment•30 minutes
Writing Professional Emails•30 minutes
Working in Extended Teams Quiz•5 minutes
Active Listening Quiz•5 minutes
1 sujet de discussion•Total 15 minutes
Active Listening Reflection•15 minutes
Emotional Intelligence and Adaptability
Module 3•1 heure à terminer
Détails du module
This module introduces learners to the concept of Emotional Intelligence (EQ), its key components, and strategies for improvement. Participants will understand how enhancing their EQ can make them more effective sellers by fostering better client relationships. Additionally, learners will explore their own personality types and articulate best practices for collaborating with others based on these insights. This module is designed to enhance interpersonal skills and adaptability in professional settings.
Inclus
4 vidéos1 lecture1 devoir
Afficher les informations sur le contenu du module
4 vidéos•Total 15 minutes
Emotional Intelligence•5 minutes
Strategies to Boost Your EQ•2 minutes
Resilience: The Sales Mindset for Success•4 minutes
Adaptability•3 minutes
1 lecture•Total 10 minutes
Recap•10 minutes
1 devoir•Total 30 minutes
EQ Assessment•30 minutes
Establishing Your Brand with a Personal Pitch
Module 4•3 heures à terminer
Détails du module
This module empowers learners to articulate the value of their personal brand. Participants will develop their own personal brand, highlighting their unique strengths and qualities. Additionally, learners will create and deliver a compelling personal sales candidate pitch, effectively showcasing their brand to potential employers or clients. This module is designed to enhance personal branding and presentation skills in a professional context.
Inclus
6 vidéos2 lectures2 devoirs1 évaluation par les pairs
Afficher les informations sur le contenu du module
6 vidéos•Total 14 minutes
Understanding Personal Branding•2 minutes
Elements of a Strong Personal Brand•2 minutes
Building Your Brand•3 minutes
Your Personal Pitch•2 minutes
Key Elements of a Strong Personal Pitch•3 minutes
Delivering Your Personal Pitch•1 minute
2 lectures•Total 20 minutes
Establishing a Brand as a Sales Professional•10 minutes
Course Summary•10 minutes
2 devoirs•Total 90 minutes
Introduction to IT Sales Assessment•60 minutes
Branding Quiz•30 minutes
1 évaluation par les pairs•Total 60 minutes
Personal Pitch•60 minutes
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