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Operations Management

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Ce cours n'est pas disponible en Français (France)

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Operations Management

Instructeurs : Anna Saez de Tejada Cuenca

5 652 déjà inscrits

Inclus avec

4 modules

Obtenez un aperçu d'un sujet et apprenez les principes fondamentaux.

40 avis

niveau Intermédiaire

Expérience recommandée

8 heures à compléter

Planning flexible

Apprenez à votre propre rythme

4 modules

Obtenez un aperçu d'un sujet et apprenez les principes fondamentaux.

40 avis

niveau Intermédiaire

Expérience recommandée

8 heures à compléter

Planning flexible

Apprenez à votre propre rythme

Compétences que vous acquerrez

Catégorie : Inventory Control
Catégorie : Operational Performance Management
Catégorie : Process Design
Catégorie : Process Analysis
Catégorie : Workflow Management
Catégorie : Administration
Catégorie : Process Improvement
Catégorie : Operational Efficiency
Catégorie : Business Operations
Catégorie : Inventory Management
Catégorie : Process Management
Catégorie : Business Process Improvement
Catégorie : Strategic Decision-Making
Catégorie : Process Improvement and Optimization
Catégorie : Operations Management
Catégorie : Capacity Management
Catégorie : Operational Analysis
Catégorie : Performance Improvement
Catégorie : Operations
Catégorie : Organizational Strategy

Détails à connaître

Certificat partageable

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Évaluations

4 devoirs

Enseigné en Anglais

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Il y a 4 modules dans ce cours

Tailored for operational and administrative professionals with a foundational understanding of process management and decision-making in business environments, this course invites you to discover the point where business dreams become operational. It explores how key operational decisions are linked to organizational strategy, teaches you to identify and design critical processes, and helps you master the management of flows, service times, and inventories to turn operations into tangible results. By the end of the course, participants will be able to connect everyday operational tasks to the organization’s goals, ensuring efficient workflows and tangible improvements in day-to-day activities.

Détails du module

Welcome to the introductory operations module! In this module, we will discover aspects of how operations work, what are the key decisions to be made and how they relate to the organization's strategy. By the end of the course, participants will be able to apply a framework for operations management in their own company or department.

Inclus

9 vidéos10 lectures1 devoir

9 vidéosTotal 30 minutes

Welcome to IESE Business School: A Remarkable Story2 minutes
Introduction to What are Operations1 minute
What are operations and what does their management involve?3 minutes
The triple promise6 minutes
Examples of the triple promise3 minutes
Operations compass7 minutes
Structure of operations - Part 1 3 minutes
Structure of operations - Part 22 minutes
Conclusion of the module Introduction to Operations Management2 minutes

10 lecturesTotal 46 minutes

Discover the course structure5 minutes
Meet the professors behind this course10 minutes
🧠 Remember2 minutes
🧠 Remember5 minutes
💡 Consider3 minutes
The triple promise and the operations compass3 minutes
💡 Think for a minute5 minutes
🧠 Remember5 minutes
🧠 Remember3 minutes
📌 Take away 5 minutes

1 devoirTotal 30 minutes

Test: The Operations Compass30 minutes

This module will allow you to identify the critical processes of a company, understand which activities add value, and decide the right sizing of the resources needed to operate.