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Apprenez de nouveaux concepts auprès d'experts du secteur
Acquérez une compréhension de base d'un sujet ou d'un outil
Développez des compétences professionnelles avec des projets pratiques
Obtenez un certificat professionnel partageable
Il y a 2 modules dans ce cours
By the end of this course, you’ll be able to organize information using clear hierarchies and purposeful links, and assess whether an existing structure serves users based on feedback and accessibility needs. You’ll move from maintaining pages to designing content systems that scale, support intuitive navigation, and build user trust.
In this course, you’ll learn how content structure shapes how people find information, collaborate, and make decisions. You’ll practice building parent–child hierarchies and linking patterns that reduce “where is this?” friction. You’ll then shift into diagnosis: using realistic scenarios, you’ll interpret NPS scores and usability signals to pinpoint structural breakdowns and prioritize improvements.
This course requires basic familiarity with Confluence. It emphasizes decision-making over tool-specific workflows. You’ll practice thinking like someone accountable for a shared knowledge space, weighing trade-offs, accessibility constraints, and downstream impact.
In this module, you will examine how clear hierarchies and purposeful linking improve content findability and trust in Confluence spaces. Through short videos, a focused reading, guided practice, and reflection, you will apply structural thinking to reorganize content for intuitive access. The module prepares you to make intentional hierarchy and linking decisions that scale across teams and projects.
Inclus
2 vidéos1 lecture1 devoir
Afficher les informations sur le contenu du module
2 vidéos•Total 7 minutes
Introduction and Welcome•3 minutes
Linking Confluence to Jira•4 minutes
1 lecture•Total 7 minutes
Pages, Parents, and Links•7 minutes
1 devoir•Total 15 minutes
Hands-On Learning: Reorganize the Product-Launch Space•15 minutes
Improve Structure Using Feedback
Module 2•1 heure à terminer
Détails du module
In this module, you will examine how user feedback and accessibility signals reveal when content structures stop working. Through videos, a focused reading, guided reflection, and hands-on practice, you will evaluate usability issues and adjust navigation and structure to improve clarity, inclusion, and overall user experience in shared knowledge spaces.
Inclus
2 vidéos1 lecture2 devoirs
Afficher les informations sur le contenu du module
2 vidéos•Total 4 minutes
Navigation for Accessibility•3 minutes
Advancing through Continuous Learning•2 minutes
1 lecture•Total 8 minutes
NPS and Usability Signals•8 minutes
2 devoirs•Total 35 minutes
Graded Assessment: Organize and Optimize Confluence Content•20 minutes
Hands-On Learning: Fix a Low-Scoring Space•15 minutes
Obtenez un certificat professionnel
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