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Il y a 4 modules dans ce cours
Effective performance management relies on clear expectations, meaningful feedback, and fair evaluations that support employee development and organizational success. This course prepares you to conduct structured, objective performance discussions aligned with U.S. workplace standards, focusing on measurable goals, evidence-based evaluation, and constructive communication.
You will learn how to set performance expectations, document observations, and facilitate review conversations that promote transparency and continuous improvement. The course emphasizes maintaining objectivity, avoiding bias, managing difficult dialogues, and documenting reviews accurately and confidentially.
Through practical examples, interactive scenarios, and guided reflections, you will apply structured evaluation techniques, communicate employee development plans, and handle performance concerns with professionalism and fairness.
Designed for first-time managers, new leaders, and professionals in supervisory roles, this course equips you to confidently manage performance review cycles, deliver balanced feedback, and foster accountability and growth.
Enroll today to lead performance conversations with clarity and confidence!
In this module, you will be introduced to the core principles of performance management. You will learn how to define measurable goals, establish clear expectations, and create the conditions for fair and consistent evaluation. The module also explains your role in providing ongoing feedback, ensuring transparency, and maintaining documentation. By laying a strong foundation, you will be better prepared to manage performance objectively and support employee development throughout the performance cycle.
Inclus
2 vidéos1 lecture1 devoir5 plugins
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2 vidéos•Total 3 minutes
What Effective Performance Management Looks Like•1 minute
Setting Clear and Measurable Performance Goals•1 minute
1 lecture•Total 2 minutes
Course Overview•2 minutes
1 devoir•Total 9 minutes
Practice Quiz: Foundations of Performance Management•9 minutes
5 plugins•Total 34 minutes
Activity: Foundations of Fair and Objective Performance Management•8 minutes
Activity: Strong vs. Weak Performance Goals•5 minutes
Activity: Common Biases in Performance Management •6 minutes
Activity: Matching Goals to Performance Standards•8 minutes
Delivering Feedback and Coaching Employees
Module 2•1 heure à terminer
Détails du module
In this module, you will learn how to deliver timely, constructive feedback that supports employee growth. You will practice effective communication techniques, understand the fundamentals of coaching, and learn how to address performance issues professionally. Real-life situations will help you navigate challenging feedback moments and support employees in developing their skills and confidence.
Inclus
2 vidéos1 devoir6 plugins
Afficher les informations sur le contenu du module
Activity: Key Takeaways: Delivering Feedback and Coaching Employees •4 minutes
Conducting Fair and Constructive Performance Reviews
Module 3•1 heure à terminer
Détails du module
In this module, you will learn how to prepare for and conduct performance review conversations that are objective, fair, and supportive of employee development. You will learn how to consistently apply evaluation criteria, accurately document performance, and professionally address concerns. Scenarios help you practice leading review conversations that motivate and inform employees.
Inclus
2 vidéos1 devoir6 plugins
Afficher les informations sur le contenu du module
2 vidéos•Total 7 minutes
Preparing for a Performance Review Meeting•4 minutes
Conducting a Fair and Productive Review Conversation•3 minutes
1 devoir•Total 9 minutes
Practice Quiz: Conducting Fair and Constructive Performance Reviews •9 minutes
In this module, you will revisit major concepts from the course, including performance goal setting, feedback, coaching, and review documentation. The final assessment checks your understanding through scenario-based questions. The module concludes with key takeaways and additional resources to support continued development as a performance manager.
Inclus
1 lecture1 devoir1 plugin
Afficher les informations sur le contenu du module
1 lecture•Total 2 minutes
Links to Support and Inclusion Resources •2 minutes
1 devoir•Total 30 minutes
Graded Quiz: Final Quiz: Performance Reviews and Management•30 minutes
1 plugin•Total 4 minutes
Activity: Key Takeaways: Performance Reviews and Management•4 minutes
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What are the main objectives of this performance management course?
The course aims to equip new and experienced managers with practical skills in setting performance goals, delivering constructive feedback, coaching employees, documenting performance reviews, and conducting fair and objective review conversations.
How does the course prepare participants for conducting performance reviews?
The course provides step-by-step guidance on gathering evidence, applying structured evaluation criteria, documenting performance accurately, and leading balanced, objective, and motivating review discussions.
What types of activities and assessments are included in the course?
The course features scenario-based activities, practice quizzes, graded final assessments to reinforce learning and understanding.
Are there resources provided for continued professional development after completing the course?
Yes, the course concludes with key takeaways and curated organisational and external resources to help learners apply strong performance management practices in their workplace.
What skills will learners gain from this course?
Managers will build skills in goal setting, performance evaluation, delivering feedback, managing difficult conversations, maintaining objectivity, and supporting employee development effectively.
When will I have access to the lectures and assignments?
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.