Amazon Web Services

Pipeline Management, Forecasting, and Account Growth

Développez des compétences très recherchées grâce à un abonnement d'un an à Coursera Plus, désormais à 239 $. Profitez-en dès maintenant.

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Amazon Web Services

Pipeline Management, Forecasting, and Account Growth

Amazon

Instructeur : Amazon

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Obtenez un aperçu d'un sujet et apprenez les principes fondamentaux.
niveau Débutant

Expérience recommandée

1 semaine à compléter
à 10 heures par semaine
Planning flexible
Apprenez à votre propre rythme
Obtenez un aperçu d'un sujet et apprenez les principes fondamentaux.
niveau Débutant

Expérience recommandée

1 semaine à compléter
à 10 heures par semaine
Planning flexible
Apprenez à votre propre rythme

Ce que vous apprendrez

  • Interpret pipeline data and opportunity status indicators

  • Identify forecasting risks, gaps, and pipeline trends

  • Support pipeline visibility and forecasting activities

  • Contribute to account growth and customer engagement activities

Compétences que vous acquerrez

  • Catégorie : Cross-Functional Collaboration
  • Catégorie : Technical Sales
  • Catégorie : Coordinating
  • Catégorie : Sales Pipelines
  • Catégorie : Customer Relationship Management
  • Catégorie : Internal Communications
  • Catégorie : Sales
  • Catégorie : Customer Relationship Building
  • Catégorie : Stakeholder Communications
  • Catégorie : Account Strategy
  • Catégorie : Prospecting and Qualification
  • Catégorie : Account Management
  • Catégorie : Sales Process
  • Catégorie : Forecasting
  • Catégorie : Prioritization
  • Catégorie : Risk Analysis
  • Catégorie : Risk Management
  • Catégorie : Customer Analysis
  • Catégorie : Sales Support
  • Catégorie : Interviewing Skills

Détails à connaître

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Récemment mis à jour !

octobre 2026

Enseigné en Anglais

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Ce cours fait partie de la Certificat Professionnel AWS Tech Sales Representative
Lorsque vous vous inscrivez à ce cours, vous êtes également inscrit(e) à ce Certificat Professionnel.
  • Apprenez de nouveaux concepts auprès d'experts du secteur
  • Acquérez une compréhension de base d'un sujet ou d'un outil
  • Développez des compétences professionnelles avec des projets pratiques
  • Obtenez un certificat professionnel partageable auprès de Amazon Web Services

Il y a 6 modules dans ce cours

In this module, you’ll learn how to interpret pipeline data to support forecasting and make more informed sales decisions. A sales forecast estimates which opportunities are likely to close and when, based on available information. You’ll explore how details such as a deal’s close date, the date it is expected to be finalized, work alongside signals such as deal stage, customer engagement, qualification signals, and clarity of next steps to help you assess likely outcomes. You’ll also learn why forecasting is not about predicting exactly what will happen. Instead, it involves making informed judgments based on the quality of the information available. You’ll examine how forecasting supports planning, prioritization, and communication across AWS sales teams, including how to assess the likelihood of opportunities progressing, identify areas of uncertainty, and adjust expectations when new information becomes available. You’ll also explore how overly optimistic or inaccurate forecasts can affect planning and credibility, while realistic assessments support better decisions. Through practical scenarios, you’ll see how the same pipeline information can lead to different conclusions depending on how opportunity signals are interpreted. By the end of the module, you’ll be able to interpret pipeline data, make reasonable forecasting judgments, and communicate expectations clearly.

Inclus

3 vidéos1 lecture3 devoirs

In this module, you’ll learn how to interpret pipeline data to support forecasting and make more informed sales decisions. You’ll explore how opportunity information can help you estimate likely outcomes by considering deal stage, customer engagement, qualification signals, and clarity of next steps. You’ll also learn why forecasting is not about predicting exactly what will happen. Instead, it involves making informed judgments based on the quality of the information available. You’ll examine how forecasting supports planning, prioritization, and communication across AWS sales teams, including how to assess the likelihood of opportunities progressing, identify areas of uncertainty, and adjust expectations when new information becomes available. You’ll also explore how overly optimistic or inaccurate forecasts can affect planning and credibility, while realistic assessments support better decisions. Through practical scenarios, you’ll see how the same pipeline information can lead to different conclusions depending on how opportunity signals are interpreted. By the end of the module, you’ll be able to interpret pipeline data, make reasonable forecasting judgments, and communicate expectations clearly.

Inclus

3 vidéos1 lecture3 devoirs

In this module, you’ll learn how to identify and support additional opportunities within existing customer accounts. You’ll build on your understanding of pipeline management and forecasting by exploring how ongoing customer interactions can reveal new needs, follow-on opportunities, and areas for expansion. You’ll examine how account growth depends on understanding how customer priorities evolve over time rather than relying on broad outreach. You’ll explore how opportunities can emerge from extending existing solutions, addressing new challenges, improving current implementations, or expanding engagement to additional stakeholders, teams, or lines of business. You’ll also learn how continued engagement, usage patterns, stakeholder mapping, and customer goals can help you recognize relevant growth signals. The module emphasizes that additional opportunities should be well-timed and clearly connected to customer needs, because suggestions that lack relevance can reduce trust. Through practical scenarios, you’ll see how sales representatives recognize expansion signals and introduce follow-on opportunities in a way that builds on existing customer priorities. By the end of the module, you’ll be able to identify, evaluate, and introduce account growth opportunities in a structured and customer-focused way.

Inclus

3 vidéos1 lecture3 devoirs

In this module, you’ll learn how to collaborate with internal stakeholders to support opportunity progression, pipeline visibility, and account development. You’ll build on your understanding of pipeline management and account growth by exploring how information is shared across roles such as sales representatives, solutions architects, and account teams. You’ll examine how clear, consistent communication creates a shared understanding of opportunity status and helps teams coordinate effectively throughout the sales motion, the sequence of activities used to move a sales opportunity forward. You’ll explore how representatives communicate updates, align on next steps, clarify responsibilities, and make sure the right people have the information they need to support the customer. You’ll also learn how to communicate pipeline status, forecast confidence, risks, and support needs clearly to internal leadership stakeholders. The module highlights how poor communication can lead to misalignment, duplicated effort, and missed opportunities, while structured updates and clear messaging improve coordination and efficiency. Through practical scenarios, you’ll see how teams share information, align responsibilities, and work together to support better outcomes for both the customer and the sales team. By the end of the module, you’ll be able to communicate effectively within a sales team and support coordinated execution across multiple stakeholders.

Inclus

3 vidéos1 lecture4 devoirs

In this module, you’ll learn how to present your capabilities in a way that aligns with AWS sales roles. You’ll explore how to translate the experience and skills you’ve developed throughout the program into clear, role-relevant examples. You’ll examine how to communicate capabilities such as opportunity qualification, value communication, solution alignment, and pipeline management in a way that demonstrates practical application. For example, you might describe your involvement in a customer conversation about cloud migration, which means moving applications, data, or other workloads from an existing environment to cloud services such as AWS. You’ll also explore how AWS-aligned sales roles value structured thinking, customer focus, and clear communication, and how you can reflect these qualities when describing your experience. The module highlights how vague or generic descriptions can reduce the impact of your experience, while specific, structured examples can strengthen your credibility and demonstrate alignment with role expectations. Through practical scenarios, you’ll see how different approaches to presenting experience affect clarity, confidence, and relevance. By the end of the module, you’ll be able to position yourself more effectively for AWS-aligned sales roles using clear, structured, and relevant communication.

Inclus

3 vidéos1 lecture3 devoirs

In this module, you’ll learn how to prepare for interviews and next steps in AWS-aligned sales careers. You’ll explore how interview scenarios are structured, what interviewers may be assessing, and how to respond clearly and effectively in real time. You’ll examine how to demonstrate your understanding of sales workflows, interpret customer or sales scenarios, justify your decisions, and communicate your thinking in a structured way. You’ll also practice responding to common interview prompts using relevant examples that reflect the capabilities developed throughout the program. The module introduces ways to identify next steps for your career progression, including areas for further skill development and alignment with potential sales roles. Through practical scenarios, you’ll see how structured and unstructured responses differ in clarity, relevance, and effectiveness. By the end of the module, you’ll be better prepared for AWS-aligned sales interviews and able to communicate your capabilities with greater confidence and clarity.

Inclus

3 vidéos1 lecture2 devoirs

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Instructeur

Amazon
Amazon Web Services
8 Cours3 553 apprenants

Offert par

Amazon Web Services

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