This Short Course was created to help IT Support and Operations professionals diagnose Oracle BRM cycle run failures and restore accurate billing within a single shift. By completing this course, you'll be able to trace pipeline aborts to root causes, clear suspended CDRs, and reconcile recovered revenue against finance projections, skills you can apply the very next morning.

By the end of this course, you will be able to: - Analyze BRM pipeline logs and billing run output files to pinpoint the configuration or data error causing a cycle run failure - Apply suspense management and rating configuration corrections to resolve identified errors and prevent revenue leakage in subsequent runs - Evaluate post-fix billing reports to confirm rating accuracy and reconcile recovered revenue against expected values This course is unique because it focuses on hands-on Oracle BRM diagnostics at production scale, working directly with pipeline logs, suspense queues, and cycle run management in real-world telecom billing scenarios involving price model corrections and CDR recovery. To be successful in this course, you should have a background in Oracle BRM fundamentals and telecom billing operations at a CB2 intermediate level.