The IBM Business Process Automation with AI Assistants Specialization prepares business analysts, operations managers, and automation practitioners to design, build, and scale AI-powered automation using IBM watsonx Orchestrate. Across three progressive courses, you will develop practical skills in process discovery, AI assistant configuration, workflow orchestration, governance, and enterprise scaling without requiring a coding background. You will apply structured frameworks to identify and prioritize high-impact processes, interpret IBM Process Mining outputs, and construct defensible business cases. Through hands-on labs in IBM watsonx Orchestrate, you will configure working AI assistants that handle conversational intake, triage, routing, and human-in-the-loop checkpoints for realistic business scenarios. The program addresses responsible AI through the IBM AI Ethics and Trust Framework. The capstone produces a portfolio-ready end-to-end automation solution. No coding or technical AI experience required.
Projet d'apprentissage appliqué
Each course features a cumulative project that builds toward a portfolio-ready automation solution. In Course 1, you produce a Process Opportunity Portfolio Deliverable including a discovery summary, a prioritized shortlist of automation candidates, a future-state process design, and a two-page business case. Course 2 delivers an End-to-End AI Assistant Build with a configured, working assistant in IBM watsonx Orchestrate. The capstone in Course 3 produces an End-to-End Automation Solution integrating opportunity assessment, configured assistant, responsible-AI assessment, monitoring plan, and a scaling proposal.
