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Learner Reviews & Feedback for The Art of Negotiation by University of California, Irvine

2,785 ratings
460 reviews

About the Course

The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session. Upon completing this course, you will be able to: 1. Learn about the nature of negotiation and how it differs from selling 2. Gain awareness of the basic doctrines of negotiation and barriers to effective negotiation 3. Explain the role of authority and how to address it in negotiations 4. Explain the role of power in negotiations and how to address power inequities 5. Explain the positive and negative influences of empowerment 6. Learn the different “stances” or negotiation styles negotiators might adopt 7. Demonstrate the factors that influence which negotiation style is implemented 8. Describe the personal and behavioral characteristics of an effective negotiator 9. Demonstrate your grasp of emotional intelligence and how it impacts the effectiveness of a negotiator 10. Assess your own values and personal style and how they affect the negotiation process 11. Learn about the critical importance of planning and preparation in the negotiation process...

Top reviews


Dec 28, 2020

This course helped me to think more thoroughly about the elements of successful negotiation. I intend to incorporate ideas from this course into my practice of negotiation on the job going forward.


Nov 15, 2020

This is such a perfect course for negotiations generally in business as well in every other aspect of life .It teaches of so many key things in life including listening skills amongst others

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151 - 175 of 460 Reviews for The Art of Negotiation

By Tabitha E S

Sep 14, 2020

Fantastic course on the art of negotiation

By Abhinav

Aug 14, 2020

Informative and good experience.Thank you.


Jul 31, 2020

ótimo curso, muito aplicável no dia a dia!

By Manoj J A

Jan 18, 2020

Very useful in both biz and personal life.


Jan 10, 2020

Honnestly the best training on the matter.

By Wissam H

Feb 17, 2018

this course was very important and useful

By Alvaro B

Nov 4, 2020

This course met my expectations. Thanks!!

By Ana B

Feb 14, 2016

great tips , new world has opened for me.

By Rathnadeep K

Aug 30, 2015

Don't let your emotions into negotiation.

By Rahul K D

Aug 21, 2020

I love this course of art of negotiation

By Adejoh E

Oct 25, 2019

it was exceptional,i really enjoyed it.


Nov 11, 2021

it gaves me amazing art of negotiation

By Guillermo E A Z

Sep 3, 2020

important tool for a good negotiation

By Alex T

Sep 9, 2015

great course, thanks for posting this

By Kendrix P

Jun 18, 2020

I love Sue, such a great instructor.

By Shubham P

May 14, 2020

Excellent course. Proved very useful

By Gleny V P

Aug 10, 2015

Very interesting and easy to follow.

By Jan G

Apr 17, 2018

Very interesting and informational.

By Mithun G

Feb 28, 2016

Nice explanation about negotiation.


Oct 25, 2020

In an excellent tool for learning.

By Sunil R

Aug 5, 2020

Nice Information and Presentation.

By David O A

Jan 29, 2021

Highly informative and engaging

By Julio C

Dec 24, 2020

A very good and concise course.

By Emre A K

Dec 15, 2020

Very beneficial course, thanks!

By Prakash B

Sep 4, 2020

Knowledgeable and negotiable 😂