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Learner Reviews & Feedback for The Art of Negotiation by University of California, Irvine

2,786 ratings

About the Course

The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session. Upon completing this course, you will be able to: 1. Learn about the nature of negotiation and how it differs from selling 2. Gain awareness of the basic doctrines of negotiation and barriers to effective negotiation 3. Explain the role of authority and how to address it in negotiations 4. Explain the role of power in negotiations and how to address power inequities 5. Explain the positive and negative influences of empowerment 6. Learn the different “stances” or negotiation styles negotiators might adopt 7. Demonstrate the factors that influence which negotiation style is implemented 8. Describe the personal and behavioral characteristics of an effective negotiator 9. Demonstrate your grasp of emotional intelligence and how it impacts the effectiveness of a negotiator 10. Assess your own values and personal style and how they affect the negotiation process 11. Learn about the critical importance of planning and preparation in the negotiation process...

Top reviews


Dec 28, 2020

This course helped me to think more thoroughly about the elements of successful negotiation. I intend to incorporate ideas from this course into my practice of negotiation on the job going forward.


Nov 15, 2020

This is such a perfect course for negotiations generally in business as well in every other aspect of life .It teaches of so many key things in life including listening skills amongst others

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176 - 200 of 461 Reviews for The Art of Negotiation

By Jignesh J

Jun 20, 2020

Very Useful and Creative course

By Aasim B B

May 2, 2020

quite informative and well put

By Parul S

Apr 11, 2018

It was a good learning course.

By Yadunandan

Oct 10, 2016

Very effective way of teaching

By Miriam E R H

Aug 9, 2016

los temas son muy interesantes

By Ubirajara A T S

Jan 27, 2016

Very good course, I recommend!

By M.Akhtar f

Nov 16, 2020

Very concise and informative!

By Dani C

Apr 27, 2017

Very powerfull, thanks a lot!


Aug 26, 2020

Great course, for beginners.


May 12, 2020

I have learned something new

By Ramesh B

May 16, 2018

Good to know the Negotiation


Jul 13, 2020

Excellent & Looking Forward

By Edgar M

Oct 13, 2016

Well done with good content

By Nguyen T D

Nov 28, 2019

This is a wonderful couse

By Namrata R

Sep 21, 2020

This course is too good.

By Tony G J P

May 16, 2019

nice course. very useful


Feb 1, 2018

Very nice course indeed!

By Bill O

Dec 31, 2016

loved it! Learned a lot.

By Isha m

Mar 11, 2018

It was a good learning.


Feb 26, 2016

Really helpful in work.

By Εύη Σ

Jan 14, 2021

Gratitude to my tutor.

By Priyanka J

Jan 23, 2020

good and easy to refer

By Khoder K T

Jan 17, 2021

meets my expectations

By Erikson d J S B

Nov 11, 2020

me encanto este curso


Feb 28, 2022

An excellent course!