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Learner Reviews & Feedback for Brand Management: Aligning Business, Brand and Behaviour by University of London

4.9
stars
7,401 ratings

About the Course

Professor Nader Tavassoli of London Business School contrasts traditional approaches to branding - where brands are a visual identity and a promise to customers - to brands as a customer experience delivered by the entire organisation. The course offers a brand workout for your own brands, as well as guest videos from leading branding professionals. The aim of the course is to change the conception of brands as being an organisation's visual identity (e.g., logo) and image (customers' brand associations) to an experience along "moments-that-matter" along the customer journey and, therefore, delivered by people across the entire organisation. Brands are thus not only an external promise to customers, but a means of executing business strategy via internal brand-led behaviour and culture change. You will learn and practice the following skills: 1. How to build brands from a broad organisational perspective 2. How to lead brand-led culture change with human resource practices at the core (i.e., brand as a lever and not just an outcome) 3. How to build brands in multi-brand companies, across cultures and geographies 4. How to measure brand health in new ways, that is, internally in addition to externally 5. How to value and capture returns to brands across the organisation - introducing the new concept of employee-based brand equity - and how this is different from the valuation of brands as intangible assets. This course allows you to develop the following aspects of yourself: 1. Head. Gain a deeper understanding of the evolving practice of brand management, one that goes further than practiced in most organisations today 2. Heart. Be motivated to engage in delivering your own brands – regardless of where you are in your organisation – thereby creating superior value for customers and for your organisation 3. Hands. Translate learnings into action. As Confucius is supposed to have said: “I hear and I forget. I see and I remember. I do and I understand.”...

Top reviews

MS

Mar 16, 2021

Wonderful! Professor Tavassoli did a wonderful job of breaking down the business, brand & behaviour alignment process.

Very insightful. I thoroughly enjoyed it and learned a lot. Thank you so much!

SS

Oct 22, 2020

Professor Nader has been immensely helpful in bringing about a change in the way I viewed Brand Management. The course is well-framed with lots of good examples and interviews. A wonderful experience.

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351 - 375 of 2,664 Reviews for Brand Management: Aligning Business, Brand and Behaviour

By Arif U H

Mar 25, 2020

I'm student of Entrepreneurship but this course was eye opening for me. It was very insightful and it sensitized me to key role of HR to deliver on the brand promise and provide customers delightful and memorable experience. Thank you LBS and Prof. Nader Tassavoli.

By Fernando V

Sep 29, 2020

After 5 weeks, just have to say a big thank you for professor Nader Tavassoli, University of London and Coursera for this great opportunity. Valuable and rich content, interviews, business cases. Happy to finish this challenge and looking forward for the next one!

By Octavio A

Aug 31, 2020

This is definitely a good decision for those wanting to expand their limits and overcome few old'style ideas in regards Brand marketing. A refreshment for the knowledge to acquire during these disruption times where everything is interconnected at a global basis.

By GLORIA M M C

Aug 5, 2020

The course is excellent. The concepts are explained really good with clearly examples. Also, I think the many interviews with employee from different business helps a lot to understand how the theory fit in the real world and how they have to adapt in each sector.

By Suee C

Mar 6, 2020

I always wanted to take a brand management course while I've working for brand space. This course taught me clear perspective with refined words and explained the process how to build brand image. Thank you prof. Tavassoli. I enjoyed a lot throughout this course.

By SHAHIN A

Jan 13, 2019

I am very much happy that I learned lots of

Things from this course.It will help my career in future. On the other hand, I am so happy that I got a certificate from well known and renowned university in England.I know this University of London since my childhood.

By David T

Jan 29, 2021

An exceptionally well structured, presented and very manageable introduction to Brand Management. Professor Tavassoli's approach really engages course participants. I work in international education and this has proven to be a very useful and interesting insight.

By Malik B A K

Aug 23, 2020

I really enjoyed this MOOC. I thought it was well planned and layed out, easy for me to follow. The work load (H.W. & Quiz) was just enough, so i could finish everything with enough time, learn about the topics and not feel over loaded and rushed. it was Awesome.

By Ivan B

Nov 24, 2020

Precious course, catered to seasoned professionals in marketing and executives. Deep-dive into brand value and brand management. Interesting concept of employee-based brand equity and filled with high caliber interviewees from some of the most admired companies.

By Liliana P

Nov 16, 2020

Thank you Professor Tavassoli for this amazing course and to share with me your knowledge. Great compliments for your preparation and professionality. I really appreciated your lessons and explanations.

Hope to have the possibility to follow many other courses!

By Holly G

Mar 13, 2021

Really interesting course with a good variety of information on branding, marketing and business strategy. The inclusion of interviews with CEOs and marketers from a variety of different external companies really helped to add context to the subjects discussed.

By Jugjot S W

May 26, 2020

In a short MOOC, this course is perfectly curated to make one understand the various stages of Brand building & the nuances that make the same happen! Thank you Prof Nader for putting this amazing course together! Recommend for any brand building enthusiast ...

By Madalene G

Jul 16, 2020

Professor Nader Tavassoli does a wonderful job of explaining important Marketing and Branding practices while also keeping the course very engaging. I highly recommend this to anyone who is interested in the business field-you will learn valuable information!

By Veronica F

Jul 6, 2020

It was a great course, I learned a lot, and for me is very helpful that every concept had a real-life example, I will develop everything I learned in the company I work with, I obtained great ideas from this course! And now I'm a fan of London Business School!

By Maria P

Jan 20, 2023

Amazing course! A lot of new information, great presentation of the material. The professor makes fall in love with the topic of the course with his energy and inspiration. The course is amazingly structured, with a sense of humor and lots of examples. Bravo!

By Luz B

Jan 25, 2022

Really this course enlightens me of so many things in Branding! Your course and the Professors, plus the resource speakers are really a Brand in their own right! How I wish I could also be an exchange Professor to teach in this university. Kudos and Cheers!

By Alan L

Aug 31, 2021

The Course is fast and right in the first video we have a big impact on what we will learn and improve. The Course is the chance to improve knowledge and makes the course a differential in the way we see a brand and helps us discover the right path to follow.

By jordi m

May 1, 2021

really good course, explain subjets that ther courses dont cover, in a simple way so everybody can understand with previous knowledge or not. very very recommended for everyone that want to know more about branding and how affect the organization as a whole.

By Gabriel G

Jun 23, 2020

I've been working in the marketing field for 8 years and this course completely shifted the way I looked at branding, and how I do things at the office. While the course does not offer much guidance on techniques, the mind-shift was worth it. Thanks to Nader!

By Sanjay P

May 16, 2020

This course takes you through the dept of the brand management right from business till behavior with many different frameworks

This course is holistic in its approach and interviews with CEO of few companies adds practical values to the theoretical concepts

By Chandni M

Sep 19, 2023

Very informative course exceptionally designed by Prof Nader. His simple language, great course structure and easy to follow examples truly made this a fantastic learning experience.

Thank you Professor and team Coursera for allowing us to be part of this!

By Lara P

Jul 5, 2020

I thoroughly enjoyed the lecturer's openness and expanse knowledge of the marketing field. Would love to be in a lecture hall and to engage even more. It was very insightful and very interesting. Definitely can see myself leaning towards a marketing career

By Kunika

Jun 29, 2020

The MOOC on Brand Management was very insightful. Our instructor Nader Tavassoli provided multiple practical, relatable examples to take us through the concepts. The interviews with various industry experts was engaging. Thanks, for a wonderful experience.

By Ilias A

Apr 11, 2021

Great course

Intresting,Engaging,you can finish it without much effort if you want but it fullfils its full potential if you think about the concepts and analyse them with your own examples.

Mr Nader Tavasolli was great at passing knowledge to his students.

By nadia r

Aug 31, 2020

It's really helpful. I'm not learning about brand and business related in my college, this is really helpful for me to learning something new. Because I want to make a brand someday, and this course help me to understand about the business and brand more.