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Learner Reviews & Feedback for Brand Management: Aligning Business, Brand and Behaviour by University of London

4.9
stars
7,767 ratings

About the Course

Professor Nader Tavassoli of London Business School contrasts traditional approaches to branding - where brands are a visual identity and a promise to customers - to brands as a customer experience delivered by the entire organisation. The course offers a brand workout for your own brands, as well as guest videos from leading branding professionals. The aim of the course is to change the conception of brands as being an organisation's visual identity (e.g., logo) and image (customers' brand associations) to an experience along "moments-that-matter" along the customer journey and, therefore, delivered by people across the entire organisation. Brands are thus not only an external promise to customers, but a means of executing business strategy via internal brand-led behaviour and culture change. You will learn and practice the following skills: 1. How to build brands from a broad organisational perspective 2. How to lead brand-led culture change with human resource practices at the core (i.e., brand as a lever and not just an outcome) 3. How to build brands in multi-brand companies, across cultures and geographies 4. How to measure brand health in new ways, that is, internally in addition to externally 5. How to value and capture returns to brands across the organisation - introducing the new concept of employee-based brand equity - and how this is different from the valuation of brands as intangible assets. This course allows you to develop the following aspects of yourself: 1. Head. Gain a deeper understanding of the evolving practice of brand management, one that goes further than practiced in most organisations today 2. Heart. Be motivated to engage in delivering your own brands – regardless of where you are in your organisation – thereby creating superior value for customers and for your organisation 3. Hands. Translate learnings into action. As Confucius is supposed to have said: “I hear and I forget. I see and I remember. I do and I understand.”...

Top reviews

RA

Aug 24, 2019

Thanks a ton to professor Nader Tavassoli for such a great MOOC. It is really going to make a profound impact on the way we design and deliver the brand experience as a whole for the people around.

CS

Apr 22, 2021

Loved the approach, found it really interesting as most concepts were explained using case studies. Would highly recommend this one to anyone who is interested in understanding the concept of Brand.

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1751 - 1775 of 2,778 Reviews for Brand Management: Aligning Business, Brand and Behaviour

By Rory B

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Dec 28, 2022

This was a great program. I highly recommend it.

By Donavan H D

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May 11, 2022

The Best, Looking forward to more exciting times

By Xavier B

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Mar 17, 2022

Excellent. clear, direct, very useful to think.

By Nathaniel O

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Feb 13, 2022

It is highly educating, detailed and insightful.

By Poshia M

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Jul 25, 2021

Excellent course with very relevant case studies

By Lucio F D G

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Jun 2, 2021

This course is FANTASTIC! I highly recommend it!

By Tugce I

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Mar 13, 2021

definitely learnt a lot! I can highly recommend.

By Maria S

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Aug 31, 2020

My first course here and I just simply love it!!

By Siddhartha S

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Jun 14, 2020

One of the best course with plethora of learning

By Zeeshan Y

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Jan 17, 2025

Thank you for enhanced my knowledge and skills!

By Oliver S

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Sep 25, 2024

Very practical in the real business environment

By Adebare, A A

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Oct 22, 2023

A thorough training course in brand management.

By Cristina

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Nov 27, 2022

This course is an awesome journey of knowledge.

By Varun S

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Sep 30, 2022

Good insights and encourages lateral thinking.

By Srinivasnihar K

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Jul 17, 2022

I have Learned many new points from this course

By Imo-owo M

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May 21, 2022

Extremely practical course! Highly recommended.

By Mariana M

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Apr 6, 2021

I´ve learned a lot and the professor is great!

By enas e

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Apr 5, 2021

Great course, I learned lots, very recommended

By Mujtahid A

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Mar 18, 2021

The best course for Brand management, no doubt!

By Constantin

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Feb 23, 2021

Well structured and effective, thank you a lot!

By Beto G

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Dec 19, 2020

Excelente curso, mucho aprendizaje, felicidades

By Selin Y G

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Nov 22, 2020

Im glad to take part in this course. Thank you.

By KARABO M

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Sep 22, 2020

this was an exciting course and very benefiting

By Lee X S

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Jun 7, 2020

very insightful and I love all the assignments.