This course is part of the Goodwill® Career Coach and Navigator Professional Certificate

Goodwill Academy

Offered By

Goodwill® Career Coach and Navigator Professional CertificateGoodwill Industries International

About this Course

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As you’ve explored a role as a Career Coach or Navigator in the preceding courses in this program, you’ve gained skills and knowledge about the profession and how to help clients find fulfilling jobs that allow them to earn a good living.
This final course in the Career Coach and Navigator Professional Certificate will explore how the changing technology landscape affects the career landscape and what to do about it, develop skills for virtual coaching and career fairs, work with community organizations to develop referral relationships, understand funding sources, and complete a capstone project that will help you prepare for the role of a Career Coach or Navigator.

By the end of the course, you will be able to: 
1. Research and act on technology trends.
2. Develop computer application skills for virtual coaching.
3. Engage community partners and businesses to identify resources.
4. Identify career development opportunities for Career Coaches and Navigators.
5. Complete a capstone project.

To be successful in this course, no prior experience with career coaching or navigation is required; but we recommend completing the previous courses in the program so you can build on the knowledge and skills from those courses here.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

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Course 4 of 4 in the

Goodwill® Career Coach and Navigator Professional Certificate

Beginner Level

High school diploma or GED, a passion to help people and basic computer skills and internet navigation experience

Approx. 15 hours to complete

English

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Skills you will gain

Professional Development
Research technology trends
establish business partnerships
virtual coaching

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Coursera Labs

Includes hands on learning projects.

Learn more about Coursera Labs

Course 4 of 4 in the

Goodwill® Career Coach and Navigator Professional Certificate

Beginner Level

High school diploma or GED, a passion to help people and basic computer skills and internet navigation experience

Approx. 15 hours to complete

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Instructor

Goodwill Academy

1,768 Learners

4 Courses

Offered by

Goodwill Industries International

Goodwill Industries® has helped people go to work since 1902. We provide employment, job training and other community-based programs for people looking to advance their careers, build their skills and further their education. Learn more about our organization by checking out the list of resources below. Goodwill® is a registered trademark of Goodwill Industries International, Inc. (GII). All rights reserved.

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Syllabus - What you will learn from this course

Week1

Week 1

5 hours to complete

Technical Skills

5 hours to complete

14 videos (Total 74 min), 5 readings, 4 quizzes

14 videos

Introduction to Course 4: Career Support Community and Resources2mTechnology and the Career Landscape3mCareer Development: Artificial Intelligence and Extended Reality7mAutomation and the Job Market4mStaying Resilient in the Face of Changing Technology5mResearching Future Trends4mFinding Remote or Virtual Job Opportunities10mVirtual Career Fairs5mIn-person Coaching vs. Virtual Coaching4mPlatforms for Coaching and Career Fairs5mVirtual Coaching Tips6mTrends in Virtual Coaching4mCareer Development Applications5mExpanding Your Skills3m

5 readings

Welcome to the Course10mUsing Labor Market Data20mVirtual Coaching Activity20mHow I Expanded My Skills5mResources30m

4 practice exercises

Technology and the Career Landscape Quiz30mVirtual Coaching Quiz30mComputer Literacy Practice Quiz30mTechnology and the Career Landscape Quiz30m

Week2

Week 2

4 hours to complete

Building Community Partnerships

4 hours to complete

11 videos (Total 62 min), 4 readings, 4 quizzes

11 videos

Engaging New Stakeholders6mEstablish a Partnership Framework5mRecruiting Partners5mDiscussing Client Progress6mUnspoken Rules of Talking to Stakeholders5mSharing Stories6mWhy I Share Stories2mUnderstanding Your Source Documents6mFunding Goals and Agreements5mEmployer Partners7mMemorandum of Understanding (MOU)5m

4 readings

Identifying Resources20mIdentifying Funding5mIdentifying Spotlight Stories20mOther Funding Sources20m

4 practice exercises

Partnership Outreach Quiz30mTalking to Stakeholders Quiz30mFunding Practice Quiz20mBuilding Community Partnerships Quiz30m

Week3

Week 3

4 hours to complete

Professional Organizations and Career Development

4 hours to complete

10 videos (Total 47 min), 4 readings, 3 quizzes

10 videos

Growing as a Career Navigator6mIndustry-Specific Associations2mSpecial Interest Groups 2mWorkforce Boards4mReceiving Feedback5mArticulating Your Value3mPresentation Skills5mCareer Progression for Career Coaches and Navigators8mProfessional Development for Career Coaches and Navigators4mHow I Developed in My Career2m

4 readings

Professional Organizations20mCase Study: Presentation Skills20mCareer Progression Advice5mCareer Navigator Career Profiles20m

3 practice exercises

Community Organizations and Agencies Quiz30mCareer Development Quiz30mProfessional Organizations and Career Development Quiz30m

Week4

Week 4

2 hours to complete

Capstone

2 hours to complete

3 videos (Total 14 min), 1 reading, 2 quizzes

About the Goodwill® Career Coach and Navigator Professional Certificate

Are you passionate about helping people change their lives with skills and jobs so they can earn a good living and feel fulfilled by the work they do? Do you want a rewarding career that advances equity and helps strengthen communities? Explore a new career as a Career Coach or Navigator where you can help others develop the skills and confidence to pursue their next career move.

This Professional Certificate includes four beginner-level courses to help you build skills that prepare you for an entry-level job as a Career Coach or Navigator. You will learn from professionals who work as Career Coaches or Navigators and gain insights from the job seekers and career advancers they serve. By the end of the program, you will be able to: Explain the foundational concepts of Career Coaching and Navigating. Familiarize clients with the Career Coaching and Navigation experience. Discover career possibilities for Career Navigators and Career Coaches. Describe common Career Development theories, models, and tools. Summarize Coaching Agreements and Career Service Plans. Identify professional and ethical standards. Describe human-centered approaches to Career Coaching and Navigating.

Frequently Asked Questions

When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Certificate?
When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Who is this program for?
This program is for anyone interested in becoming a career coach or navigator. It may also be of interest to educators or human resource professionals who want to improve their ability to support people who are building skills and advancing careers.
What background knowledge is necessary?
High school diploma or GED; a passion to help people; basic computer skills and internet navigation experience; some knowledge of word processing, spreadsheets, presentations and email; typing skills
What does a career navigator do?
A career navigator forms a trusting relationship with diverse clients as they move through their career journey. They work on the case management of clients and help them prepare for jobs and careers.
Is this course completely online?
Yes, it is completely online. You can access your lectures and readings anytime and anywhere via the web or your mobile device.
Which jobs does this program prepare for?
This program prepares you for jobs in career coaching, career navigation and career counseling that may be available in a wide array of industries and sectors.
Do I need to take the courses in a specific order?
We highly recommend taking the courses in the order presented, as the content builds on information from earlier lessons.

More questions? Visit the Learner Help Center.

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Career Support Community and Resources

About this Course

Skills you will gain