Microsoft

Coaching & Mentoring Practice

Microsoft

Coaching & Mentoring Practice

 Microsoft

Instructor: Microsoft

Included with Coursera PlusLearn more

Ask Coursera

Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

8 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

8 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Implement a GROW coaching program using Microsoft Planner and Viva Insights to track progress and measure performance impact.

  • Design and launch a peer-mentoring network with strengths-based matching, SharePoint guidance materials, and a virtual kick-off.

  • Adapt coaching stances to employee readiness using CLEAR and Situational Coaching frameworks and Copilot-assisted session analysis.

  • Build a Power BI people analytics dashboard linking coaching hours to performance outcomes using regression analysis.

Details to know

Shareable certificate

Add to your LinkedIn profile

Recently updated!

July 2026

Assessments

16 assignments¹

AI Graded see disclaimer
Taught in English

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Build your Leadership and Management expertise

This course is part of the Microsoft Leadership Coaching and Mentoring using AI Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate from Microsoft

There are 9 modules in this course

Learn the GROW framework (Goal, Reality, Options, Will) and apply it to build a coaching roadmap that aligns individual development with organizational priorities. You will schedule structured 1-on-1s and track progress using Microsoft tools.

What's included

2 videos2 readings1 assignment

Learn to measure coaching program impact using Viva Insights metrics. You'll export engagement and productivity data, calculate meaningful changes, and present a one-page impact summary to leadership.

What's included

3 videos1 reading3 assignments

Using Excel and Sharepoint, learn to design a scalable peer-mentoring program using strengths-based matching. You'll leverage 15Five data to pair mentors and mentees strategically, create a Mentor Starter Kit, and host a virtual kick-off to launch the network.

What's included

2 videos3 readings1 assignment

Learn to extract insights from mentoring conversations at scale. You'll use Copilot to analyze check-in transcripts, identify recurring development themes across pairs, and recommend targeted learning resources to HR L and D.

What's included

3 videos1 reading3 assignments

Learn the CLEAR coaching model and Situational Leadership principles to adapt your coaching stance based on employee readiness. You'll create a practical decision matrix in PowerPoint and facilitate a lunch-and-learn to train your team.

What's included

2 videos2 readings1 assignment

Learn to evaluate coaching effectiveness by analyzing recorded sessions with AI assistance. You'll use Copilot to assess stance alignment, score coaching conversations, and deliver targeted improvement feedback to managers.

What's included

3 videos1 reading2 assignments

Learn to combine multiple HR data sources into a unified people analytics dashboard. You'll merge Viva Insights, HRIS, and 15Five data to create visualizations that reveal relationships between coaching investment and performance outcomes.

What's included

1 video2 readings1 assignment

Learn to use regression analysis to identify which coaching variables most strongly predict engagement improvements. You'll run regression in Excel or Power BI, interpret outputs to find significant predictors, and present optimization recommendations to HR leadership.

What's included

1 video2 readings3 assignments

Apply your coaching frameworks and engagement analysis skills practically by designing a comprehensive people development plan for a realistic team scenario. You'll integrate GROW coaching, mentor network design, and situational coaching approaches to create a portfolio-ready deliverable that demonstrates your ability to develop talent systematically with data-driven insights.

What's included

1 video1 reading1 assignment

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

 Microsoft
374 Courses2,691,214 learners

Offered by

Microsoft

Explore more from Leadership and Management

Why people choose Coursera for their career

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Frequently asked questions

¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.