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Learner Reviews & Feedback for Conflict Resolution Skills by University of California, Irvine

4.4
stars
971 ratings

About the Course

Resolving conflict in a positive manner is a skill that can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions. Upon completing this course, you will be able to: 1. Use active listening skills when dealing with conflict 2. Choose appropriate communication tactics when dealing with conflict 3. Create a usable plan for managing conflict...

Top reviews

SG

Apr 19, 2020

All the concepts of active listening skills, communication, approaches to resolve conflicts and arriving at a collaborative solution explained very well with personal examples and interviews.

VC

Apr 29, 2020

Design of the course is excellent with videos, book reviews, case studies and interviews with field experts. I love this course and enjoyed a lot and I learned so many concepts.

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76 - 100 of 245 Reviews for Conflict Resolution Skills

By Ingrid W

Feb 2, 2019

To the point but still varied with good examples and interesting interviews

By Safaa J

Jul 17, 2016

Just great. Leads to emotionnal intelligence too.

The professor is awsome !!

By viviana c

Jul 18, 2017

Excelente! Muy útiles herramientas para resolver problemas del día a día!

By Kushal P

Jan 21, 2023

Well-done content, and great lectures. I thoroughly enjoyed the course.

By Maria J

Oct 1, 2020

You'll love the case studies, and the teacher is a really cool woman!

By Fabio M R

Feb 26, 2018

Very nice course and good subjects, that for sure will be apply daily

By Carisa C

Aug 7, 2016

Effective presentation of conflict resolution ideas and challenges.

By Alberto W

Nov 16, 2015

great course, a good introduction to the subject.

easy to understand

By Constance J N

Feb 9, 2016

I really like learning this material, and it helps everyday life.

By Gelo R

Apr 4, 2017

A really good course

It help me achieve all the skills needed to

By Malak A

Feb 28, 2017

It was a good course so informative and simple to understand

By Dr V K R N D o P K

Oct 1, 2020

This course helped me to build on my communication skills

By Liu Y

Jan 2, 2018

Thanks not only for career but also for all of our lives

By Sofia B

Oct 10, 2015

it makes an strongly initial to conflict resolution!!

By Mark R

Oct 1, 2022

an interesting introduction to resolving conflicts

By Abhishek T

May 1, 2020

The content was helpful to understand the concepts.

By Julia F

Apr 23, 2018

I enjoyed the course and found it very helpful.

By José d J D L C G

Feb 10, 2016

Excellent course and teacher. Congratulations!!

By Ossama Z

Jan 27, 2016

This is a very useful and comprehensive course.

By Phạm T N C

Feb 17, 2024

This course is very interesting and meaningful

By Joshua S

Nov 17, 2023

I enjoyed learning about conflict resolution.

By Héraul O (

Jan 17, 2021

very useful course for me, thank you so much

By Queeneth E

Aug 25, 2023

so interesting, knowledgeable and inciteful

By Edna M R

Mar 1, 2022

It was a good course and I learnt from it.

By Viralkumar P

Sep 16, 2021

Nice one to refresh or get new skills