Can you actually tell whether your training worked? Most learning programs get judged on attendance and quiz scores, which reveal almost nothing about whether people do their jobs differently. This course shows you how to measure what really counts.

Working backward from business outcomes, you'll evaluate the four things that signal real impact: whether learners engage, whether they absorb the right knowledge, whether their behavior changes on the job, and whether the business moves as a result. You'll cut through feel-good metrics and build a practical way to prove learning makes a difference. What makes this course different is its relentless focus on application over information. By the end, you'll design any course starting from the outcome you want, choose measurements that matter, and steer your resources toward training that genuinely earns its place.