Coursera

Critical AI Decision-Making

Coursera

Critical AI Decision-Making

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Gain insight into a topic and learn the fundamentals.
Advanced level

Recommended experience

7 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Advanced level

Recommended experience

7 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Evaluate AI-generated content for reliability, bias, hallucination, and synthetic media artifacts.

  • Apply root cause analysis and structured analytical frameworks to verify AI outputs.

  • Calibrate confidence in AI outputs using scoring rubrics and uncertainty signal checklists.

  • Justify AI-informed decisions with transparent, stakeholder-ready reasoning chains.

Details to know

Shareable certificate

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Assessments

16 assignments¹

AI Graded see disclaimer
Taught in English

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Build your Machine Learning expertise

This course is part of the Human-AI Collaboration: Agents, Judgment & Workflows Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate from Coursera

There are 5 modules in this course

Learn to explore the use of Generative AI (GenAI) as a strategic tool for employees. It guides users on setting up a GenAI playground, crafting effective prompts, and critically evaluating model responses. The course demonstrates GenAI's capabilities in handling queries and acting as a thought partner, with practical exercises and readings to enhance understanding.

What's included

3 videos1 reading1 assignment1 ungraded lab

You will move from judging AI output to systematically stress-testing it. Run red-team bias protocols, detect hallucinations across many outputs, and assess whether images, audio, or video are synthetic, producing failure-mode reports, accuracy scorecards, and authenticity reports along the way. Verification builds the confidence needed to put AI-assisted work in front of stakeholders.

What's included

6 readings7 assignments

Building on core AI-evaluation skills, this module shows how to use generative AI responsibly and ethically at work. Using ChatGPT and provided workplace scenarios, you will reason through privacy, disclosure, bias, and accountability questions and draft a personal responsible-use checklist. Getting the ethics right is what makes AI-augmented work trustworthy to colleagues, customers, and regulators.

What's included

3 readings2 assignments

Calibrate how much to trust an AI output and when to override it. Score outputs with a confidence rubric, catalog uncertainty signals that mark tool limits, and make documented trust/override decisions across varied scenarios. Calibrated reliance builds the foundational judgment required to keep AI-augmented decisions safe.

What's included

7 videos6 readings6 assignments

In this capstone-style project you assemble a single, portfolio-ready decision justification package for a realistic high-stakes decision, integrating the full set of critical AI decision-making skills. Using ChatGPT and provided templates, you will verify AI outputs, calibrate confidence, run root cause analysis, and produce a transparent, stakeholder-facing justification. It is the artifact that shows a hiring manager you can lead AI-augmented decisions responsibly.

What's included

3 readings

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Instructor

Professionals in the Industry
487 Courses96,247 learners

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¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.