SS
Nov 16, 2023
Best Learning about how make a good relations with customers or clients and understand the basic techniques to develop a relation with customers.
FC
Sep 18, 2023
This course enlightens on the necessity of Customer Relationship Management. Read this course dilligently not just for bagging a degree!
By Emelie A
•Feb 23, 2024
A journey I enjoyed so much. I have no doubt that is the general feeling towards this course. The tutor is amazing.
By Victoria U
•Oct 11, 2023
I want to say a big thank you to Coursera for being a part of this free online course. It's has been very helpful and I have gained a lot on Customer relationship management. Not to forget my instructor Jenkins, you nailed every point and made sure I understood perfectly, many thanks to you.
By Idongesit
•Nov 20, 2023
Thank you Sir Julian Jenkins. For me, this course has given me absolute clarity and direction on what I need to be doing to accomplish high success in Customer satisfaction and loyalty for any business.
By Saadullah
•Nov 17, 2023
Best Learning about how make a good relations with customers or clients and understand the basic techniques to develop a relation with customers.
By icha a
•Oct 23, 2023
Thank you!!! You should take this course if you want to understand CRM in general. Short explanation but very comprehensive and useful.
By Francis C
•Sep 19, 2023
This course enlightens on the necessity of Customer Relationship Management. Read this course dilligently not just for bagging a degree!
By Christian B
•Apr 15, 2024
Truly an Informative and enlightening Course. There is information here for everyone!!! Really enjoyed it.
By Robyn C
•Feb 17, 2024
Excellent instructor, I learned many tools that I will incorporate in my daily routine.
By hasley r
•Oct 26, 2023
This is the most effective lesson I've got on CRM. I admire the artful communication.
By J R
•May 9, 2024
this course is amazing and the concepts are crisp and to the point. Helped a lot
By Chisom E E
•Oct 19, 2023
Very insightful, l did not just learn, the classes were exciting. Thank you!!
By SRIDHARAN N
•Nov 28, 2023
Very Useful, It helps us understand CRM better
By hadi h
•Jan 21, 2024
great information and communication
By Anyanso N o
•Oct 25, 2023
Very impactful
By اسامه ا
•Apr 25, 2024
ممتاز
By Nawal N a
•May 4, 2024
good
By Christopher D M
•May 21, 2024
recently had the opportunity to take the "Customer Relationship Management" course by Starweaver, taught by Julian Jenkins, a highly experienced Business Mentor & Coach. I must say, it was an exceptional learning experience. Here is my personal and professional course review: From the very beginning, Julian's expertise and passion for CRM shone through in his engaging teaching style. He effortlessly conveyed complex concepts in a way that was easy to understand and apply to real-world scenarios. His practical examples and case studies helped me grasp the intricacies of CRM and its importance in today's business landscape. One of the standout features of this course is its versatility. It caters to a wide range of professionals and students, including sales and marketing professionals, customer service representatives, business owners, CRM specialists and managers, business analysts, product managers, IT professionals, and students studying business or marketing. This diverse audience is a testament to the course's ability to provide valuable insights and skills to individuals from various backgrounds. The course content is well-structured and comprehensive, covering all the essential aspects of CRM. From understanding customer expectations to leveraging data-driven insights, the course equips learners with the tools and strategies needed to excel in CRM. The three-stage structure, with increasing levels of complexity, ensures a gradual and thorough understanding of the subject matter. Throughout the course, I appreciated the emphasis on practical application. The inclusion of real-world case studies and problem-solving exercises allowed me to apply the concepts learned and develop my problem-solving skills. This hands-on approach not only solidified my understanding of CRM but also prepared me to tackle real-life CRM challenges with confidence. The course materials, including pre-recorded video lectures, exercises, and interactive quizzes, were well-designed and easy to navigate. The self-paced learning format allowed me to study at my own convenience, making it ideal for busy professionals like myself. Additionally, the course provided ample opportunities for interaction and collaboration with fellow learners through discussion forums, further enriching the learning experience. In conclusion, the "Customer Relationship Management" course by Starweaver, taught by Julian Jenkins, is a top-notch program that I highly recommend to anyone looking to enhance their CRM skills. Julian's expertise, combined with the comprehensive curriculum and practical approach, makes this course a valuable investment. Whether you are a sales professional, business owner, or student, this course will equip you with the knowledge and skills needed to excel in the field of CRM.
By Aziza S
•Nov 14, 2023
Very useful information presented concisely. I will use it in the future at work. There were not enough structured presentations during the lectures. Just looking at a lecturer without an accompanying visualization of what he is saying is not entirely productive in terms of understanding.
By Afraa B
•Jan 15, 2024
I would have liked to work on a CRM software, as an example, to practice all the theoretical aspects of this course.
By Abdirisak O
•Oct 4, 2023
it great.i really enjoy this course the lectural expriance about this course .
By Farah A
•Nov 29, 2023
excellente
By herbert a
•Sep 5, 2023
great and well explain but wish there was more life experiences with the use of cartoons or drawings.