Microsoft

Engage Stakeholders and Drive Healthcare AI Adoption

Microsoft

Engage Stakeholders and Drive Healthcare AI Adoption

 Microsoft

Instructor: Microsoft

Included with Coursera PlusLearn more

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

7 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

7 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Map stakeholder priorities, concerns, and influence for a healthcare AI initiative.

  • Prepare an executive briefing that connects an AI initiative to business and clinical value.

  • Translate technical AI concepts into plain language for nontechnical stakeholders.

  • Complete a change-readiness assessment and measure adoption indicators using Forms and Excel.

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

16 assignments¹

AI Graded see disclaimer
Taught in English

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Build your Leadership and Management expertise

This course is part of the Microsoft Healthcare AI Program Manager Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate from Microsoft

There are 7 modules in this course

Learn to map who cares about a healthcare AI initiative, what they care about, and how much influence they carry over its success. Build the analytical foundation that Module 2 turns into a targeted executive briefing.

What's included

1 video3 readings2 assignments

Turn stakeholder mapping insights into a concise executive briefing deck that leadership can act on: connecting the initiative's business and clinical value to what leadership needs to decide, and framing risks, current issues, and implementation needs in language leadership can absorb quickly.

What's included

2 videos2 readings3 assignments

Build vocabulary fluency across the six term categories that come up daily in healthcare AI projects: AI, data, cloud, model, workflow, and Responsible AI. You don't need to be a technical expert; you need to recognize what these terms mean when they appear in briefings, meetings, and vendor conversations, and know when to flag terms that require senior lead clarification.

What's included

1 video3 readings2 assignments

Turn technical descriptions of healthcare AI tools into plain-language explanations that clinicians and operational staff can actually use—a specialized form of technical writing (defined in Module 1's vocabulary reference) focused on making technical content accessible to nontechnical audiences. Covers four required areas: what the tool does, what it does not do, how human review is maintained, and how existing workflows are affected. This module focuses on the plain-language rewrite; audience-specific FAQ preparation is covered in the LC 4 Project Module deliverable.

What's included

2 videos2 readings3 assignments

Build the pre-rollout view that determines whether a healthcare AI initiative launches cleanly or hits resistance. Apply change-readiness assessment practices across the five assessment dimensions, and prepare change tickets for the organization's change control board (CCB) that document the changes the initiative introduces. Module 2 covers the post-rollout half, analyzing feedback and measuring adoption after go-live.

What's included

1 video3 readings2 assignments

Turn post-rollout signals into actionable follow-up support. Design Microsoft Forms surveys to capture user feedback, summarize adoption indicators in Excel, and analyze both to identify resistance patterns, support needs, and follow-up actions that senior leads can direct to the right people.

What's included

2 videos2 readings3 assignments

Bring together everything from Engage Stakeholders and Drive Healthcare AI Adoption; stakeholder mapping, executive and cross-functional communication (Support Leadership Alignment for Healthcare AI); plain-language translation for nontechnical audiences (Translate Healthcare AI Concepts for Stakeholders); and change-readiness assessment plus post-rollout measurement setup (Support Change and Adoption for Healthcare AI), to produce a complete stakeholder engagement package for the hospital-wide expansion of the Contoso Microsoft clinical documentation pilot. You'll build the artifacts that a Senior AI Program Manager needs to secure CMO approval, prepare clinicians and operational staff for the change, and set up post-rollout measurement, all scoped to entry-level PM authority.

What's included

1 video2 readings1 assignment

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

 Microsoft
481 Courses2,988,427 learners

Offered by

Microsoft

Why people choose Coursera for their career

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Frequently asked questions

¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.