very useful and rich with it content , the complimentary reading is awesome and indeed needed\n\nthe final exam is a bit hard , i do recommend it for people who are seeking knowledge in RM
I value specifically the repetition of concepts across videos and readings - it meant it really solidified the learning and knowledge so that I now can confidently apply it.
By Rohit K•
By Shamon R•
This was fun
By Jan K•
By Natthapon R•
By Vodopyanova E V•
By ORJI C M•
By Abishek R•
By HOJO C J•
By David U•
Course was very interesting regarding the application of revenue management and specifically reviewing "Revenue Management Terminology" within the context of past and present trends in the Hotel Industry, but the course and it's additional reading material were slightly dated due to the fact that "Rate Parity" was referenced many times and I understand those clauses non-existent on OTA contracts anymore due to their dubious legality. (It seems that most of the articles referenced were from 2013, and a handful from 2014/2015)
Also, unfortunately, Augustin Cacot was a little difficult to understand at times, and I speak French!
By Jerome Y•
Good course, well explained. Would love to be able to play with some revenue management platform such as Duetto.
It would be great though if some of the link to resources on the Duetto website were updated. There's a lot of dead link there... Or a general update of the additional content. Professor Peter O'connor is still very active in the industry and recently took part in the Hotel Yearbook 2017 and it would have been nice to see it listed here.
But, to wrap it up, a great course
By Constantinos D•
A very interesting course outlining the important of good revenue management and flexible pricing to maximize hotel revenue and profits. I would welcome a few more practical exercises DURING the course and not only on the final quiz. Also, it would be good to have the tables and presentations on .pdf or . jpg format as details are not readable behind the presenter. Looking forward to the next course in this specialization, namely Demand Management.
By DANIEL R P R•
Good content ! Besides it is guided by a known revenue company partner and experts.
Only 4 starts as the evaluation of the concepts seems more like a memory and find the tricky question than a practice or a sum up of highlights of the MOOC.
And also there is space to improve narrative and additional support and videos
By Kima A•
At first, I would like to thank you the specialists and the organizers of this course . The majority of concepts were clearly explained. I found this course rather interesting and informative. Nevertheless, it would be better to have up to date information: the majority of Reading Materials were no more available.
By Sagar b•
The course is a good start into revenue management. However, it does not provide "REAL" clarity on how revenue management really works in a hotel. How does a software such as Duetto fit into the hotel's scheme of things? Some more real world problem solving will helllllllllllllllllllllllllllll
By Aina H R•
Very instructive, interesting inside view of the hotel revenue management.
too bad most links in the "readings" sections were out of date :(
I would also suggest step-by-step explanations when giving numerical or table examples to make them easier to understand.
By Karakis G•
All-in-all very good introductory course. Some issues with broken links and unavailable videos. Additionally, subtitles have minor issues. I definitelyrecommend it to any anyone who wants to ease themselves in RM and get a good grasp of the fundamentals!
By Khaled K•
The Course is good specially that it is up to date with the new market trends for revenue management tools & techniques, however the parts where it says "comp readings & videos" are not working as there is an annoying bee always appears on the surface :)
By Ramya M•
Overall course content is nice, but it is very theoretical. There is no way one person learns how to do the Yield up, down or maintain in the final exam by studying this course material - Unless they have some real world hotelier experience.
By Rene S•
Very good course. The presenters covered the topics well, very useful for anyone wishing to get a general overview of revenue management in a short time. The only negative was the broken links to many of the topics to do further reading.
By Juanka P•
Translations can be improved and so can the way things are explained. These are unclear explanations.
As an introduction to the subject it is fine, but the data is a bit outdated and many of the links on further reading no longer work.
By Georgios K•
A bit difficult to follow some english due to accwnt of a speaker. Additionally, a few broken links and unaccessible videos regarding the reading material. Other than this, a very good introductory course, which helped me learn a lot!
By Rohan D J•
I really found the course quite insightful, and was surprised with the amount of factors and variables that are taken into account when developing revenue strategy. I would have liked to see some mathematical aspect to this course.
I was able to understand and apply the philosophies and strategies to my position as the front office manager and also this course gave me a clearer understanding of the link between revenue management and operational team.
By Abdelrahman O E•
It was a good introduction to the terminology, ideas, philosophies and difficulties of revenue management.
I would like to see how this would differ further based on size of hotel and property type compared to large hotels