Communication. Communication skills are one of the most important skill sets that make up your diplomatic skills.

Empathy and compassion.

Conflict resolution.

Problem-solving.

Critical thinking.

Analytical skills.

Customer service.

Develop strong soft skills.

I enjoyed the course and particularly found the interaction quite interesting to read their reflections on the course and each unit.

I thank and commend the composers of this course. I've recommended to friends and colleagues to take this up.

Thank you very much!

Through interviews with diplomats and texts by diplomats about diplomacy and peer reviewed assignments we gain insight in what diplomacy is and what makes diplomacy successful, and what characteristics a successful diplomat need to have. Very interesting course!

Excellent refreshing course for professional diplomats and career diplomats alike that is so easy to follow but also short and sharp. I would recomend for those who also wants to understand the diplomatice circles and functions to at least enrole to this course.

The course on global diplomacy is very helpful in giving the basic structure and understanding about diplomacy in a broadened way. It is differentiated clearly the study beyond it . It is a pleasure to learn as it gives a good scope on international relations.

A complete package of Diplomacy and its aspects. The course starts from the very basic concepts and tries to build a students expertise on the given course and topic.

Thankful to coursera and University of London for providing such an exquisite experience.

This has been a very helpful course for me. I now have a clearer understanding of diplomacy in action. The professors and experts' knowledge and experience have made me realise the value of diplomacy in our modern world. I would highly recommend this course.

First time for me to try an online course. I was afraid it's gonna be complicated and difficult, but on the contrary of my expectation, it was interesting, enjoyable, and simple. A really great experience.

Thanks to everyone involved in creating this course.

This course has been a great journey in and of itself; the video lectures informative, the readings were equally good, if not better. I certainly enjoyed learning here and would recommend anyone with interest on how polities should interact diplomatically.

Excellent, challenging and very insightful. I really recommend it ,to better understand how Diplomacy has evolved and how common diplomacy is present in our daily lifes, to develop and maintain good and productive relationshios among humans and nations.

Excellent course! I truly enjoyed the videos of the interviewed professors. The readings where also of great help to better understand the topics discussed. The only things that I missed were more case studies, either in form of a video or with a reading.

this course was execptional. i enjoyed every assignement that was given. the content it self was satisfactory and well created. recommend it to everyone who wants to have broad vision on how diplomacy works and what even is diploamcy in our daily lifes.

Excellent Course, thoroughly enjoyed the videos and reading material as well as the forums for discussion. The Peer assignment and peer grading platforms are a great way to see what fellow students are doing in the class. This comes highly recommended.

The course outline is accurate which makes it easy to know what i am studying and to follow it. The course is broken down to clear sub-topics which facilitate a clear understand of the subject. The videos explore and explain the content extensively.

The Global Diplomacy Course is a excellent.This course provides a broad understanding of diplomacy.It is more attractive due to the fact that it is updated day by day.specialy Dr.Simon Rofe and coursera group tank for your greatful work.Great course.

This course has helped me broaden my knowledge on Diplomacy even more than I have known. I view diplomacy in a totally different way now given what was carefully taught through videos and reading materials. I recommend taking this course definitely.

The course offered an opportunity to understand the impact of globalization in diplomacy and in facilitating greater use of information and communication technology and better access to information by the public, who want to have a say in diplomacy.

It isn't too long or serious, but very helpful in creating a broad idea of what diplomacy is. I especially enjoyed getting to view the various thoughts and opinions of other people from different cultures. I definitely recommend taking this course!!

I would like to give you the High Marks .This Course is properly arranged and it includes most of the needed factors student like us specially a student from Sri Lanka ,This is really good.And would like to guaranty this course to my friends.

Macy!!!

Interesting course! Offers an understanding of what Diplomacy is all about. I was able to gain enlightenment on what diplomacy entails and how to be a good diplomat. Highly recommended for anyone who is interested in learning more about Diplomacy.

Excellent presentation of topics in video interviews including the selection of interviewees. I would suggest that it could also be helpful to get views from current or retired diplomats to share their experiences of diplomacy in the real world.

As a Criminal Justice major, this course has helped understand more in terms of diplomacy as I spent 5 weeks learning about diplomacy. It has helped me in making a decision on the choice of what I want to specialize in which is National security.

It is user-friendly, appropriate for people with basic knowledge who want to start somewhere and provides enough essays and extra reads for those who are willing to go the extra mile. It pays homage to the great quality of the British education.

I loved the approach of the course and the peer review activities. I think that for such a theme, it was fantastic to have multiple experts give their opinions and ideas about the subject at hand. I am looking forward for more courses like this!

Excellent course. It offered me concepts, reflections and a structure of study that allowed me to cover a lot of my vision about diplomacy and that resulted in my final article: Network Diplomacy: challenges for now and tomorrow - A brief essay