Minnesota State University, Mankato

Human Factors and Incident Response in Cybersecurity

Minnesota State University, Mankato

Human Factors and Incident Response in Cybersecurity

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Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Develop human centered security policies, including Acceptable Use Policies (AUP) and employee security training programs.

  • Execute core incident response steps including preparation, detection, and containment during cyber incidents.

  • Distinguish between malicious insider activity and accidental negligence while improving security culture and response readiness.

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Recently updated!

May 2026

Assessments

11 assignments

Taught in English

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This course is part of the Everyday Cybersecurity: Protecting People, Data & Business Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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There are 5 modules in this course

This module focuses on developing a security culture within an organization by drafting Acceptable Use Policies, distinguishing between malicious and accidental insider threats, and building a no-blame reporting culture. You'll explore the psychological and organizational factors that drive both deliberate and inadvertent insider behavior, learn the basics of policy writing, and develop a practical employee security training schedule. This module builds on the social engineering and human vector content introduced in Course 1 — Introduction to Cyber Threats and Digital Hygiene Risk.

What's included

3 videos4 readings2 assignments1 discussion prompt

This module covers the essentials of incident response planning, including constructing a Cyber Emergency Call Sheet, executing the first three steps of the NIST incident response lifecycle (Preparation, Detection, and Containment), and understanding why disconnecting from a network is preferable to shutting down during an active attack. Coordination with cyber insurance and IT support is also covered. This module builds directly on the malware and ransomware anatomy covered in Course 1 — Introduction to Cyber Threats and Digital Hygiene Risk.

What's included

2 videos4 readings2 assignments1 discussion prompt

This module addresses the legal and reporting obligations that follow a data breach. Learners will identify US state-level data breach notification requirements (international learners should supplement with local regulatory guidance), formulate a report for the FBI's Internet Crime Complaint Center (IC3), and draft a customer notification letter that preserves trust and reputation. Practical scenario exercises are included throughout.

What's included

3 videos3 readings3 assignments1 discussion prompt

This capstone module applies everything from the series in a single end-to-end scenario: a real-world incident that begins with a cultural failure (an employee bypassing policy), escalates into a live ransomware attack (requiring first-response decisions), and concludes with the legal and communications aftermath (breach notification and IC3 reporting). Each exercise draws simultaneously on Modules 1, 2, and 3 of this course as well as the technical foundations from Courses 1 and 2. This module is designed to surface the connections between people, process, and technology — and to help learners identify where their own organization's response would be strongest and where the gaps are.

What's included

2 readings3 assignments2 discussion prompts

This cumulative assessment tests your knowledge across all four content modules: The Human Firewall, The Fire Drill, The Aftermath, and the Practical Application capstone. Completing it successfully earns your certificate for Course 3 and completes the full three-course cybersecurity series.

What's included

1 assignment

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Instructor

Bryan H. Hoffman, M.S.
Minnesota State University, Mankato
0 Courses0 learners

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