University of Maryland, College Park

Innovation Under Uncertainty with AI

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University of Maryland, College Park

Innovation Under Uncertainty with AI

Dr. James V. Green

Instructor: Dr. James V. Green

Included with Coursera PlusLearn more

Gain insight into a topic and learn the fundamentals.
Beginner level
No prior experience required
4 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level
No prior experience required
4 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Identify and challenge the assumptions that create the greatest uncertainty for new products, ventures, and innovation opportunities.

  • Identify customer segments and early adopters using behavioral evidence, market segmentation, and AI-assisted analysis.

  • Conduct effective customer discovery to uncover customer behaviors, pain points, jobs-to-be-done, and meaningful insights.

  • Use practical AI workflows and prompts to research opportunities, challenge assumptions, analyze evidence, and develop stronger value propositions.

Details to know

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Recently updated!

October 2026

Assessments

4 assignments

Taught in English

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Build your subject-matter expertise

This course is part of the AI-Powered Business Model Innovation Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 4 modules in this course

Learn how successful innovators identify assumptions, reduce uncertainty, use evidence, and apply AI to make better decisions about new opportunities.

What's included

7 videos10 readings1 assignment

Learn how to segment markets, identify promising early adopters, and use customer behavior and AI to determine who matters most for an innovation opportunity.

What's included

6 videos7 readings1 assignment

Learn how to design and conduct customer discovery interviews that reveal behaviors, needs, motivations, and insights that can improve a business model.

What's included

7 videos6 readings1 assignment

Learn how to translate customer evidence into a deeper understanding of pain, jobs-to-be-done, existing alternatives, and compelling value propositions.

What's included

6 videos9 readings1 assignment

Earn a career certificate

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Instructor

Dr. James V. Green
University of Maryland, College Park
16 Courses212,566 learners

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