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There are 16 modules in this course
Investing time in your management skills will pay dividends for you and your team (and your boss!), yet most people never study management in any scientific way. Excellent management is actually easy to learn, but trying to pick it up by copying good or bad leaders is surprisingly difficult. Improvising as you go rarely leads to consistently effective results.
As a leader, there’s a lot on your plate. You’re expected to lead a team, make tough decisions, delegate work (without micromanaging!), and somehow keep everyone happy and productive. On top of that, you need to delegate properly, avoid burnout, and make your boss think you’ve got everything under control. The good news? This course is here to help.
You’ll learn the difference between management and leadership, how to delegate effectively, what your leadership options are, how to motivate different types of people, and when to empower others without slipping into abdication.
I designed this course specifically for people just like you—those thrown into the deep end of leadership who want practical advice that works right now. Whether you’re managing a small team or leading in a large organization, I’ll give you the tools and strategies you need to succeed.
You’ll love this course because it isn’t a boring list of “dos and don’ts.” It’s packed with real-world, practical advice that’s been tested by thousands of managers I’ve worked with. I’m Chris Croft, and with over 20 years of experience, I specialize in making leadership simple, practical, and even a bit fun.
Let's begin by looking at your role as a boss - what are you there to deliver as a primary focus and how can you understanding your team and workplace at a deeper level?
What's included
7 videos4 readings1 assignment
Show info about module content
7 videos•Total 17 minutes
Introduction•1 minute
Introduction•1 minute
Leadership Self Audit•3 minutes
Using MBWA•4 minutes
Back to the floor•3 minutes
How to get to the root of problems•4 minutes
Wrap Up•1 minute
4 readings•Total 40 minutes
Self Audit•10 minutes
MBWA alternative•10 minutes
Back to the floor•10 minutes
Root cause•10 minutes
1 assignment•Total 30 minutes
What's a boss for?•30 minutes
Motivation
Module 2•3 hours to complete
Module details
Motivation ties into so many factors affecting long term success - delegation, promotion, communication, employee turnover, team bonding, and a general feeling of personal life satisfaction. So let's work out how to get it right!
What's included
9 videos7 readings2 assignments
Show info about module content
9 videos•Total 30 minutes
Introduction•1 minute
The most famous management theory in the world•5 minutes
Improve security for your team•5 minutes
How to give your team a sense of Belonging•3 minutes
How to make each person in your team feel valued•4 minutes
The ultimate motivator•6 minutes
The Management Potato•4 minutes
It’s like watering a plant•2 minutes
Wrap Up•1 minute
7 readings•Total 70 minutes
Maslows Hierarchy•10 minutes
Security•10 minutes
Belong•10 minutes
Valued•10 minutes
Ultimate motivator•10 minutes
Daniel Pink's Three Motivational Factors•10 minutes
Thanking people•10 minutes
2 assignments•Total 60 minutes
Applying Maslow•30 minutes
Motivation•30 minutes
Team audit
Module 3•1 hour to complete
Module details
Take time in this section to assess each member of your team and how they fit together as a whole. We will look at continuous learning, ownership of tasks, and motivation of individuals and the group.
What's included
7 videos5 readings1 assignment
Show info about module content
7 videos•Total 10 minutes
Introduction•1 minute
A team motivation audit•1 minute
The importance of Ownership•2 minutes
It’s the Challenge Challenge!•1 minute
Are your team all Learning?•3 minutes
What falls between the cracks?•2 minutes
Wrap Up•1 minute
5 readings•Total 50 minutes
Team Motivation Audit•10 minutes
Task ownership•10 minutes
Challenge Challenge•10 minutes
Never Stop Learning•10 minutes
Task Log•10 minutes
1 assignment•Total 30 minutes
Team audit •30 minutes
Personality Theories and Applications
Module 4•1 hour to complete
Module details
The four personality colours theory applies to so many areas of life, and can be an extremely empowering management tool. Understanding how each of your team members likes to work and communicate will make management a much smoother experience.
What's included
3 videos3 readings1 assignment
Show info about module content
3 videos•Total 12 minutes
Introduction•1 minute
Understand your colleagues•5 minutes
What are you like?•7 minutes
3 readings•Total 30 minutes
Mapping out Personalities•10 minutes
Your Personality Type•10 minutes
Simon Sinek on Leadership Qualities•10 minutes
1 assignment•Total 30 minutes
Personality•30 minutes
Managing your boss
Module 5•1 hour to complete
Module details
Most likely, as well as managing others, you have a boss above you as well. Interacting with them (and hopefully even improving them!) will make your life better but also that of the team below you. It's well worth investing some time in learning about interpersonal hierarchy skills.
What's included
1 video3 readings1 assignment
Show info about module content
1 video•Total 5 minutes
Ask your boss to be a better boss•5 minutes
3 readings•Total 30 minutes
Improving your boss•10 minutes
Todd Dewett on Difficult Bosses•10 minutes
A boss who overloads you•10 minutes
1 assignment•Total 30 minutes
Managing your boss•30 minutes
Levels of involvement
Module 6•2 hours to complete
Module details
Planning for new projects can be a minefield - how much should you involve your team in the process and at which stages? This module outlines all of that in detail and gives you frameworks to assess team members to make sure they are as engaged as possible with your work.
What's included
4 videos4 readings2 assignments
Show info about module content
4 videos•Total 9 minutes
Introduction•1 minute
How much should you involve other people in your plans?•4 minutes
Could you involve your team more?•2 minutes
Encourage your boss to hand over more control•2 minutes
4 readings•Total 40 minutes
How Involved•10 minutes
Natural Tendency•10 minutes
Move level down•10 minutes
Brian Tracy on Five Leadership Styles•10 minutes
2 assignments•Total 60 minutes
Levels of involvement•30 minutes
Considering Ownership in Your Workplace•30 minutes
Situational Leadership
Module 7•3 hours to complete
Module details
Mastering Situational Leadership means understanding how your team like/need to be managed on an individual basis. How to allocate tasks, empower individuals to improve, and coach everyone to success.
What's included
10 videos4 readings3 assignments
Show info about module content
10 videos•Total 28 minutes
Introduction•1 minute
What’s the best leadership style for your team members?•4 minutes
The best way for YOU to be managed•4 minutes
Allocate some tasks to your team members•3 minutes
Coaching•3 minutes
What to do with people who are under-achieving•2 minutes
Who can you Empower?•3 minutes
The problem With Stars•3 minutes
The Banana of Boredom•3 minutes
Wrap Up•1 minute
4 readings•Total 40 minutes
Situational Leadership•10 minutes
Styles for Your Team•10 minutes
Dealing with Stars•10 minutes
Banana of Boredom•10 minutes
3 assignments•Total 90 minutes
Applying Situational Leadership•30 minutes
Your Personal Banana•30 minutes
Situational Leadership•30 minutes
Coaching
Module 8•1 hour to complete
Module details
Coaching is the cornerstone of an excellent manager - someone who doesn't just pass tasks down the tree but truly understands and grows every team member. It benefits them but it will also benefit you if your team are highly motivated, trained and self sufficient.
What's included
8 videos3 readings1 assignment
Show info about module content
8 videos•Total 14 minutes
Introduction•1 minute
The process of coaching•4 minutes
Dividing a task into learnable chunks•1 minute
How to loosen the reins•2 minutes
Assess your current levels of coaching•2 minutes
Ask for coaching in something new•1 minute
Coaching from your boss•2 minutes
Wrap Up•1 minute
3 readings•Total 30 minutes
Coaching Process•10 minutes
Current Level•10 minutes
Barack Obama on Leadership•10 minutes
1 assignment•Total 30 minutes
Coaching •30 minutes
Levels of Freedom
Module 9•2 hours to complete
Module details
Knowing how much freedom to give a team is based on individuals but also on the specific task. Some need a tighter control than others and getting this balance right means things can come off your plate and onto theirs without anyone feeling stressed or over burdened.
What's included
3 videos3 readings2 assignments
Show info about module content
3 videos•Total 6 minutes
Introduction•1 minute
The Freedom Ladder•4 minutes
Can you give your team more freedom?•2 minutes
3 readings•Total 30 minutes
The Freedom Ladder•10 minutes
Freedom for Your Team•10 minutes
Jeff Bezos on Leadership•10 minutes
2 assignments•Total 60 minutes
Applying the Freedom Ladder to yourself and team•30 minutes
Levels of Freedom•30 minutes
The Management Matrix for Delegation
Module 10•1 hour to complete
Module details
The Management Matrix looks at how to balance empowerment and delegation when it comes to planning tasks vs doing them. This module examines the theory in detail and how you can apply it to your team.
What's included
3 videos2 readings2 assignments
Show info about module content
3 videos•Total 9 minutes
Introduction•1 minute
The Management Matrix•4 minutes
You are the boss now•4 minutes
2 readings•Total 20 minutes
Planning and Doing•10 minutes
You're The Boss•10 minutes
2 assignments•Total 60 minutes
Applying The Matrix•30 minutes
The Matrix•30 minutes
Delegation
Module 11•2 hours to complete
Module details
Delegating can be really freeing for you and motivational for your team - but there are challenges too. This section looks at the limitations, the benefits, and the practicalities of delegating effectively.
What's included
12 videos6 readings1 assignment
Show info about module content
12 videos•Total 27 minutes
Introduction•1 minute
What are YOUR cushions?•4 minutes
The list of could and can’t•2 minutes
The value of delegating•2 minutes
Set up an expert system
•2 minutes
A pretend motorbike crash•3 minutes
The 80% rule•3 minutes
People who are nearly ready•1 minute
If you can’t delegate the whole thing….•2 minutes
Assign a Deputy•1 minute
The textbook delegation process•5 minutes
Wrap Up•1 minute
6 readings•Total 60 minutes
Task You Can Delegate•10 minutes
How Much Time•10 minutes
Pretend Motorbike Crash•10 minutes
Is it always worth delegating?•10 minutes
Delegation Process•10 minutes
Ten Practical Tips•10 minutes
1 assignment•Total 30 minutes
Delegation•30 minutes
Taking the Monkey
Module 12•1 hour to complete
Module details
In this section we look at reverse delegation - taking tasks back off other people when they shouldn't be being passed. Understand when and how it happens, and how to avoid it.
What's included
2 videos2 readings1 assignment
Show info about module content
2 videos•Total 5 minutes
WHAT is a Management Monkey?•4 minutes
WHO is your biggest monkey-giver?•1 minute
2 readings•Total 20 minutes
Deeper Reading on Monkeys•10 minutes
Monkey Givers workbook•10 minutes
1 assignment•Total 30 minutes
Review what you've learnt•30 minutes
Virtual/Remote Teams
Module 13•3 hours to complete
Module details
Working remote or virtually is a huge part of modern working life and so it's important to address the most effective ways to do it. Building motivation, autonomy, communication and adapting to different personality types - it's all covered here.
What's included
18 videos2 readings2 assignments
Show info about module content
18 videos•Total 71 minutes
Planning and delivering•2 minutes
The nine options for managing virtual teams•4 minutes
Why empowerment is not suitable for virtual teams•3 minutes
Communicating within a virtual team•3 minutes
How to deliver critique with empathy•7 minutes
Building autonomy into remote work•3 minutes
Motivations of remote workers•10 minutes
How to unlock deeper connection•3 minutes
Avoiding fractious groups•3 minutes
Juggling the hierarchy remotely•3 minutes
Different personalities within a team•2 minutes
What do your team enjoy?•3 minutes
You can't praise what you don't notice•3 minutes
Personality Type: Analyticals•4 minutes
Personality Type: Controllers•5 minutes
Personality Type: Enthusiasts•5 minutes
Personality Type: Amiables•5 minutes
Summary•2 minutes
2 readings•Total 20 minutes
Managing Remote Teams•10 minutes
Remote Working Handbook•10 minutes
2 assignments•Total 60 minutes
Untitled•30 minutes
Review this module•30 minutes
Beyond delegation
Module 14•1 hour to complete
Module details
Let's go above and beyond with our delegation learnings. In this next section we cover abdication, empowerment, and getting extra responsibility from your boss so you can continue to empower your team too.
What's included
6 videos1 reading2 assignments
Show info about module content
6 videos•Total 15 minutes
Introduction•1 minute
The two key parts of delegation•3 minutes
Why we abdicate•2 minutes
How to try Empowerment•4 minutes
Train your boss to empower you more•4 minutes
Wrap Up•1 minute
1 reading•Total 10 minutes
Abdication•10 minutes
2 assignments•Total 60 minutes
Abdication vs Empowerment•30 minutes
Review your progress•30 minutes
Appraisals
Module 15•1 hour to complete
Module details
In my opinion every great company does appraisals well - it's a key marker of success for me. So let's learn what they are how to make them highly effective at all levels of the hierarchy.
What's included
5 videos2 readings2 assignments
Show info about module content
5 videos•Total 10 minutes
Introduction•1 minute
Appraisals solve every problem•3 minutes
The number one sign of a professional company•3 minutes
How to make your appraisals make a real difference•2 minutes
Wrap Up•1 minute
2 readings•Total 20 minutes
Getting Appraisals Done•10 minutes
Appraisal Summary•10 minutes
2 assignments•Total 60 minutes
Applying appraisals in your workplace•30 minutes
Team audit •30 minutes
Considering regular future repeating actions
Module 16•2 hours to complete
Module details
Finally, make yourself a long term implementation plan. Consider what you'll be implementing from this course on a regular basis both short term and long term.
What's included
6 videos4 readings2 assignments
Show info about module content
6 videos•Total 15 minutes
Introduction•1 minute
Daily actions•3 minutes
Weekly actions•3 minutes
Monthly actions•3 minutes
Yearly actions•5 minutes
Conclusion•2 minutes
4 readings•Total 40 minutes
Taking Action•10 minutes
Jim Collins on Level 5 Leadership•10 minutes
Further Reading•10 minutes
Reading List•10 minutes
2 assignments•Total 60 minutes
Planned Daily/Weekly/Monthly actions•30 minutes
Summing up - regular actions•30 minutes
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Chris Croft Training offers engaging and unique video training to learners across the globe. A Cambridge University graduate, engineer and manager, Chris Croft converted his career to training over 20 years ago, and for the past 10 years has been converting all his in person workshop knowledge to deliver online training as well. We pride ourselves on injecting fun and energy back into online training, and making things as practical and memorable as possible.
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To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.