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Learner Reviews & Feedback for Work Smarter with Microsoft Word by Microsoft

1,361 ratings

About the Course

This course is intended for learners with some experience using Microsoft Windows, who are seeking to build presentation skills with Microsoft Word. To be successful in this course you should have an understanding of the basics of using a Windows-based computer. Experience with printing and using a web browser are an asset, but not required. Knowing how to use Microsoft Office products is essential in any professional setting. Whether you want to expand your expertise to apply for a new role, start your own business, or simply develop a new personal skill this course is for you. This course will introduce you to Microsoft 365. You will become familiar with the apps and services included in an Office 365 subscription. If you are familiar with Word’s basic features you can take your skills to the next level. If you are not familiar with Microsoft products or are a beginner you will get the opportunity to develop basic word processing skills. This course covers the different features of the Word interface, shows you how to create a basic document, and introduces you to Word’s most important tools. By the end of this course, you should be able to apply the necessary techniques to produce high-quality, professional documents. You will also understand how to create complex documents using tables, charts, references, and various types of illustrations. This course will help you prepare for Exam MO-100: Microsoft Word (Word and Word 2019). This exam covers the ability to create and maintain professional-looking reports, multi-column newsletters, résumés, and business correspondence. Certification exam candidates are expected to demonstrate the correct application of the principal features of Word and complete tasks independently. You will get an opportunity to hone all these skills in this course....

Top reviews


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I found this course very fast paced and would have liked more practice. Some of the exercises had technical glitches and had to be recreated manually.


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Good course, although I knew Microsoft Word and have been using it, still I found a lot of new ideas on how to improve my skills with this course.

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326 - 350 of 407 Reviews for Work Smarter with Microsoft Word

By Alia A

Sep 7, 2022

This course is great for complex understanding and I really recommend this for those who wants to master basic Microsoft Office skills. However, the course content for each week is quite long so try to go thoroughly and don't speed up as a lot of beneficial inof you can obtain.

By Lea S

Apr 2, 2023

It was a very fast paced course. I did manage to learn some new things that I did not know, despite using Word for two decades. My only grief is with the lack of Office for Mac representation and the honors certificate (even upon completing everything I did not receive one).

By Heath W

Dec 12, 2022

They go a little fast for someone who might not have ever used word before. In the beginning of the course, they show you stuff you cannot find if you have Office 365 Family. It's not offered with that. Other than that, it is a great course.

By Jennifer W

May 2, 2023

Very informative course. I have used many of the basic elements of the program but, this gave me insight into many of the aspects of the program that I haven't utilized. Great refresher for the aspects that I am more familiar with.

By Dhruva M

Feb 11, 2024

The only reason I was giving it a 4 star is that in the final week 7 assignment, there is no proper option to upload the document. Otherwise it is great.

By Leidenschaft K

Apr 30, 2022

I found this course very fast paced and would have liked more practice. Some of the exercises had technical glitches and had to be recreated manually.

By Jennifer H

Jun 4, 2022

If you have been using Microsoft Word most of this is a refresher, but there is some additional information included that was interesting to learn.

By Barry S

Oct 22, 2022

Although i have been using Word, this course has highlighted new functionalities to improve my productivity.

By Megan D

Apr 18, 2024

Some of the exercises documents did not match the lesson. Other than that, I feel like I learned quite a bit.

By Kamalesh K

Aug 31, 2022

Most topics are handled via reading mode I prefer watching live examples, otherwise the course is top notch

By Amardeep K

Oct 22, 2023

This course is very helpful for beginners. i m very happy to opt this course. thanks for coursera team

By Fahad N

Jun 7, 2023

Special Recognition is not awarded on completion of peer-graded assignments of Excel and Word courses.

By OletValmis

Jul 1, 2023

there's a lot to learn from this course if you want to create a professional looking assignment

By Romeo H

Jan 8, 2023

The course was kind of lenghty however informative and instructional at the same time.

By Azza A

Dec 29, 2022

its a very nice course! especially for beginners! but nothings perfect so just 4 stars

By ESam

Jul 4, 2024

The course is great! I just wished there were more exercises for more practice.

By Sonam P

Dec 30, 2022

Highly informative. i had great learning experience . good work. thank you!

By Sutopa M

Mar 13, 2023

This course helps me a lot to enhance my skills.

Thank you coursera.

By Muhammad A

Aug 17, 2023

good for understanding word all commands and functions in detail

By Janez E N

Mar 22, 2024

its very informative just a bit long perhaps in certain parts

By Onkima L

Jun 28, 2022

I thought the course would be shorter and quicker to complete.

By nshimiyimana

Apr 2, 2024

i have finished my course but i didnot receive my certificate

By Dhruv J

Nov 3, 2022

Awesome Course !!! Learns a Lot ! Great Instuctor and Coach

By Olga M A

Nov 11, 2022

Very informative, feels confident in working with word

By Arul M

Dec 25, 2022

this was a wonderful course that i finished thank you