About this Course

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Learner Career Outcomes

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got a tangible career benefit from this course

18%

got a pay increase or promotion
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level
Approx. 8 hours to complete
English

Learner Career Outcomes

21%

got a tangible career benefit from this course

18%

got a pay increase or promotion
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level
Approx. 8 hours to complete
English

Offered by

Placeholder

ESSEC Business School

Syllabus - What you will learn from this course

Content RatingThumbs Up95%(2,590 ratings)Info
Week
1

Week 1

1 hour to complete

Negotiation strategy

1 hour to complete
6 videos (Total 35 min)
6 videos
Three dimensions of any negotiation4m
Three strategic tensions5m
Communication and Active Listening5m
Communication and Active Speaking5m
Beware of instinctive pitfalls8m
1 practice exercise
Practice Quiz "Negotiation strategy"30m
Week
2

Week 2

2 hours to complete

Negotiation preparation

2 hours to complete
6 videos (Total 34 min)
6 videos
People dimension : 3 elements to be prepared5m
Problem dimension : Motivation5m
Problem dimension : Solution at the table and justification5m
Problem dimension : Solution away from the table5m
Process dimension : 3 elements to be prepared6m
2 practice exercises
Practice Quiz final30m
Graded Quiz final30m
Week
3

Week 3

2 hours to complete

Value creation & Value claiming

2 hours to complete
6 videos (Total 38 min)
6 videos
Why negotiation fail ?7m
Negotiation on behalf of others : respecting your mandate7m
Creating value6m
The usual bargaining tactics (Part 1)6m
The usual bargaining tactics (Part 2)5m
2 practice exercises
Practice Quiz final30m
Graded Quiz - Final30m
2 hours to complete

Peer assessment : Negotiation Preparation & Value Creation: Lesson Choices

2 hours to complete
Week
4

Week 4

1 hour to complete

Negotiation process

1 hour to complete
6 videos (Total 27 min)
6 videos
Doing first things first for effective negotiation - Part 15m
Doing first things first for effective negotiation - Part 23m
Doing first things first for effective negotiation - Part 33m
Doing first things first for effective negotiation - Part 44m
Reaching the end : And how about the power balance ?4m
2 practice exercises
Practice Quiz - Final30m
Graded Quiz - MOOC final30m

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About the Negotiation, Mediation and Conflict Resolution Specialization

Negotiation, Mediation and Conflict Resolution

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