About this Course
5,191 recent views

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Intermediate Level

Approx. 14 hours to complete

Suggested: 4 hours/week...

English

Subtitles: English, German

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Intermediate Level

Approx. 14 hours to complete

Suggested: 4 hours/week...

English

Subtitles: English, German

Syllabus - What you will learn from this course

Week
1
2 hours to complete

Capstone project overview

2 videos (Total 8 min), 2 readings, 1 quiz
2 videos
You are the expert now!4m
2 readings
How will you be evaluated?2m
Before you begin !15m
Week
2
5 hours to complete

Eye of the expert: analysing a negotiation

7 videos (Total 38 min), 1 reading, 2 quizzes
7 videos
Reminder : Preparation before Action5m
Reminder : People dimension - 3 elements to be prepared5m
Reminder :Problem dimension - Motivation5m
Reminder :Problem dimension - Solution at the table and justification5m
Reminder : Problem dimension - Solution away from the table5m
Reminder : Process dimension - 3 elements to be prepared6m
1 reading
Thorough analysis of the chosen negotiation2m
Week
3
1 hour to complete

Let's practice a negotiation

1 video (Total 3 min), 2 readings, 1 quiz
2 readings
Before you start !6m
Self-analysis template4m
4 hours to complete

Let's practice a negotiation: Lesson Choices

2 readings, 2 quizzes
2 readings
WINNING THE CONTRACT: Instructions for Part A (You are FabEvents Senior Manager)10m
WINNING THE CONTRACT: Instructions for Part B (You are MacroTough Project Director)10m
Week
4
3 hours to complete

What if it had been a mediation?

8 videos (Total 39 min), 2 readings, 1 quiz
8 videos
Reminder: The advantages of mediation5m
Reminder: The Mediation Cycle (Part 1)8m
Reminder: The Mediation Cycle (Part 2)5m
Reminder: Joint or Separate Meeting?5m
Reminder: The challenge of confidentiality5m
Reminder: Traps for the Mediator5m
Conclusion1m
2 readings
How will you be evaluated?4m
To refresh your memory2m
4.8
5 ReviewsChevron Right

Top reviews from Negotiation, Mediation, and Conflict Resolution - Capstone Project

By GGSep 26th 2017

Negotiation skills are always useful. Love the course.

Instructor

Avatar

Aurélien Colson

Professor, ESSEC Business School - Director, IRENE Paris, Singapore & Brussels
Political Science

About ESSEC Business School

For over a century, ESSEC has been developing a state-of-the-art educational program that gives the individual pride of place in its learning model, promoting the values of freedom, openness, innovation and responsibility. Preparing future managers to reconcile personal interests with collective responsibility, giving consideration to the common good in their decision-making, and weighing economic challenges against the social costs are some of the objectives ESSEC has set for itself. Its ultimate goal? To create a global world that has meaning for us all. ...

About the Negotiation, Mediation and Conflict Resolution Specialization

This specialization is intended for managers - from business, public administration, international organizations or NGOs - who want to go beyond intuition and acquire proven tools to help them achieve greater success in negotiation. You will learn the negotiation fundamental skills and tools thanks to the first Course. With the second course you we will enable you to develop better cross-cultural anticipation and flexibility when you face a negotiation - both key skills in an international environment. With the third course you will be able to choose and lead a mediation process. You’ll gain a deeper understanding of workplace and international conflict resolution. At the end of this specialization a capstone project will be the opportunity to apply your new knowledge and skills with practical cases....
Negotiation, Mediation and Conflict Resolution

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

More questions? Visit the Learner Help Center.