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Back to Successful Negotiation: Essential Strategies and Skills

Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

14,123 ratings
3,406 reviews

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews

Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..

Jan 9, 2021

There are a lot of real cases to explain the theory, steps to create a negotiation strategy and tips to become a better negotiator. You don't have to be born negotiator, you can learn the methodology.

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1276 - 1300 of 3,349 Reviews for Successful Negotiation: Essential Strategies and Skills

By Carlos S

Apr 9, 2021

Excelente curso, te da una perspectiva muy diferente de la que tienes al comenzarlo.


Aug 23, 2020

A wonderful course covering both the psychological and legal aspects of Negotiation.

By MCouenberg

May 19, 2020

A high quality course with good content, a pleasant voice and interesting exercises.

By Jessica Y

Sep 1, 2017

The information is very useful for me, I do sales for work.

The final exam is tough!

By ashutosh

Apr 14, 2016

All the examples used enhance the understanding and explain the concept accurately .

By Ghina Z A

Jan 6, 2016

It is a very nice course that taught me the basics of negotiations and contract law.

By Adriano G

Dec 20, 2015

The course was worth the effort if only for the final simulation. A real eye-opener!

By Kenneth S

Apr 3, 2021

This just have opened a new world for me and my education on Sales and negotiation.

By Đỗ N H

Sep 21, 2020

Fundamental course for business man! Thank professor George Siedel for your lesson!

By Inna K

Jul 27, 2020

I liked it a lot! I got new skills and would recommend to take course to my friends

By Aadesh N

Jun 15, 2020

i found this course very useful. in our everyday life this skill is very essential.

By Tania J M A

Dec 3, 2018

It's an excellent tool for understand many things about several negotiations kinds.

By Michal M

Aug 27, 2017

This course will broaden your horizons. Professor Siedel is a fantastic instructor!

By Ratish

Feb 4, 2016

Excellent content, structure and delivery. Thank you for this course!! Very useful.

By kaiwenMAI

Nov 29, 2015

Thank you for sharing this knowledge! The course made the topic easy to understand.

By Peter

Aug 16, 2015

Very good course. Covers the key aspects of negotiation in useful bitesized pieces.

By Dr. M E W

Aug 15, 2015

Wow! I really learned a lot in this course! I will certainly be recommending this


Aug 24, 2020

Excellent Course Instructor and content, learn much more than I initially expected

By Mohaimeen S

Jun 1, 2020

The instructor is very erudite. He knows how to attract audience. May he live long

By Diego H D

May 27, 2020

Great course to take, the material is good and the teacher explains all in detail.

By Carlos R M C R L

May 15, 2020

Excelente curso para comprender más a fondo los procesos dentro de una negociación

By Emilio S

Apr 29, 2020

This course is fantastic! Highly recommended! The professor is very knowledgeable.


Apr 25, 2020

Great learning and amazing teaching by Progessor George Siedel.

Thank you very much

By Nathan A A

Apr 17, 2020

Very good material content and Lecturer George is fantastic with great experience.

By Roberto O

Oct 4, 2019

Excelente curso, me ayudo a mejorar en muchos aspectos en mi manera de negociar .