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Back to Successful Negotiation: Essential Strategies and Skills

Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

14,891 ratings
3,594 reviews

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews

Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..

Jan 9, 2021

There are a lot of real cases to explain the theory, steps to create a negotiation strategy and tips to become a better negotiator. You don't have to be born negotiator, you can learn the methodology.

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1376 - 1400 of 3,577 Reviews for Successful Negotiation: Essential Strategies and Skills

By AnnettW

May 24, 2020

Great teacher, good real case scenario, but missing some more outside-US-examples

By Roman C

May 6, 2020

A great course on a subject that is so handy, both in day-to-day life and at work

By Valik K

Apr 6, 2020

Covered so much material in such short time, made it easy to understand, amazing.

By Penematafele S

Dec 1, 2019

Great course and highly recommend it. The content is relevant and easy to follow.

By Mark B

Aug 13, 2019

This was one of the best courses I have ever taken. Really life changing/growing!

By Sebastian L R I

Oct 11, 2018

The learning here is comprehensive and tutor has an exceptional skill in teaching

By Obed P

Aug 23, 2018

Gran curso, el docente provee ejemplos reales y claros. Ampliamente recomendable.

By Nada H

May 8, 2017

Great professional course.. Added a great value to my CV.. Thank you Coursera....

By Saad Q

Dec 21, 2015

Excellent organization of concepts and strategies from an experienced instructor.

By Jean G

Aug 15, 2015

Professor Siedel makes this course the most interesting with some great examples.

By Canuit S

Nov 5, 2020

Prof. Siedel thought this course in an excellent way. Recommend this to everyone

By Novyk K S

Sep 1, 2020

This was a very helpful course. There were many life examples and useful advice.

By Zenab I

Aug 1, 2020

A very well explained course that I would recommend everyone interested to take.

By Patricia R

Jul 22, 2020


By Vijay S

Jul 15, 2020

Some People have Inborn Skills others Need To Learn The Skills . Good learning

By Abhishek M

Jun 22, 2020

Great Course , Great Instructor , Must do course for some good life hacks hahaha

By A. K M S J

May 26, 2020

I would suggest this course. I earned the fact that Negotiations can be win-win.

By Jaroslavna P

Apr 27, 2020

This course was interesting and instructive, I thoroughly enjoyed it, thank you!


Apr 23, 2020

Have never heard such yseful information, Coursera inspired for new achievements


Feb 19, 2020

It was really a good course. Because I can do this course from anywhere anytime.

By Asif A Z

Nov 7, 2018

I have Learnt a lot in this course so I want to recommend all students out there

By Yaki M

Oct 31, 2017

Greate course. Covers a lot of topics.

Thank you for making it available for us.

By Luiz F

Jun 6, 2017

The subject of this course is excellent and important for us in our career path.

By Miguel E

Aug 29, 2015

Excellent course, excellent professor, one of the best experiences of my studies

By 施宥任

Sep 4, 2021