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Back to Successful Negotiation: Essential Strategies and Skills

Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

17,978 ratings

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews


Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..


Mar 20, 2022

Excelente curso, considero que vale la pena tomarse el tiempo para aprender y descubrir parte de la belleza que posee el mundo de los negocios. Aunque, me di cuenta que aun hay mucho por aprender. :)

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3876 - 3900 of 4,227 Reviews for Successful Negotiation: Essential Strategies and Skills

By Daniel R

Jan 26, 2022

The real life cases made me further appreciate the value of negotiation.

By Kuldeep S

Jun 3, 2020

I learn new idea of negotiation through this course. Thank you so much!

By Marina M R

Aug 13, 2017

Me ha encantado el curso, he aprendido mucho y ha sido muy interesante.

By Lauri R

Mar 6, 2016

Great course. Interesting stuff. Bit too much legal aspect to my taste.

By Sooksun P

Sep 6, 2019

It is very good! However, some of the terms are more applicable in US.

By Houssam A

Jun 24, 2020

very informative course, however, the final exam is very challenging.

By Shuhanur R P

May 23, 2020

It was an excellent course with real life example.Easy to understand.

By Payal S

Feb 15, 2019

Much useful to those who are into Negotiations on day to day basis!!!

By Vatsal D

May 5, 2018

The Slides could have been more explanatory. Overall a good course.

By Marc W

Jan 5, 2022

Good course for learning the psychology and strategy of negotiation.

By Monty B

Jul 16, 2019

Pretty fast course and examples were well thought out and explained.

By Lionel S

Oct 3, 2015

Very instructive although there wasn't enough practical cases fo me.

By Ibrahim J

Sep 20, 2015

I liked so much this course and the teaching way of the its teacher.

By Roseli

Aug 30, 2022

the videos have a great quality and the course is very intersting.

By Nicolas V

Jan 4, 2016

Great for everyone, almost essential to non-businessmen or lawyers.

By P S K

Nov 25, 2021

It is very good program to understand and learn negotiation skills

By Yuva P J

Aug 3, 2020

Thank To University of Michigan for providing this platform to me.

By Ben B

Apr 24, 2020

A good introduction to some basic negotiation concepts and skills.

By Balaji V P

Jul 28, 2018


By Felyn G S

Jan 27, 2023

I really appreciate the professor! Learnt a lot from this course!

By zameer k

Jul 27, 2020

Good course to change perspective towards any kind of negotiation

By Twannetta W

May 12, 2019

Great professor with clear lectures and thought provoking topics.

By Fida R

Jan 17, 2016

Excellent course. Useful tips for professional and personal life.

By Agbai P

May 26, 2022

Great course with experiential insights that are very practical.

By Remigijus S

Dec 27, 2020

Good introduction into negotiation, contract preparation theory.