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Back to Successful Negotiation: Essential Strategies and Skills

Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

16,558 ratings
3,938 reviews

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews


Jan 9, 2021

There are a lot of real cases to explain the theory, steps to create a negotiation strategy and tips to become a better negotiator. You don't have to be born negotiator, you can learn the methodology.


Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..

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3876 - 3900 of 3,936 Reviews for Successful Negotiation: Essential Strategies and Skills

By Waleed A

Jun 18, 2019

have explained excellent negotiating skills

with real life examples

By Htet Y M

Jan 25, 2021

After this course , I have learned so many essential strategies

By christel m

Oct 17, 2021

the course is really good but i can't receive my certificate

By América S B B

Jul 22, 2020

More quizzes within the weeks that count for the final grade

By Soham A

Jul 31, 2019

Good course, good material, good instructor, poor execution.

By Budor A

Oct 3, 2019

Great But Could use more info-graphics in the videos

By Sheikh M M

Feb 12, 2021

The course will help me in the coming days.

By Qais A A B H

Apr 29, 2020

Good for starter and had lot of information

By Dipesh S

Apr 27, 2020

I really liked the approach on this course

By Vasilis V

Jan 19, 2017

It is targeted to business negotiations.

By Prabi M

May 17, 2021

Learned some new things on negotiation.

By 范欣

Jan 8, 2016

教授很仔细,循序善诱;看得出课程设计很用心;但是,真正的谈判是 灵活多变 的!

By DR. M V K

May 5, 2020

6 options not required in final exam.

By Abdulhakim M A A

May 1, 2020

Final exam too long and difficelet 45

By 121913801019 g

Nov 24, 2020

video lectures are very lengthy.

By Nicole M

Feb 24, 2020

some quality nuggets in here

By Rafael E V

Feb 9, 2016

Too much law for non lawyers

By 33-MB-33 A P

Jun 5, 2020

Very helpful.for knowledge


Apr 26, 2020

the course was too dragged

By Yogesh S

Jun 7, 2022

Too good learing programm

By Jorge L G C

Oct 30, 2015

buen curso, pero un poco

By Simen S E

Jan 3, 2017

ok course. nothing more

By Антон К

Mar 20, 2016

Мало систематизации

By Mukesh G S

Mar 27, 2019

zopa & negotiated

By Shailendra S

Aug 10, 2015

Nice subject.