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Back to Successful Negotiation: Essential Strategies and Skills

Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

15,667 ratings
3,754 reviews

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews

Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..

Jan 9, 2021

There are a lot of real cases to explain the theory, steps to create a negotiation strategy and tips to become a better negotiator. You don't have to be born negotiator, you can learn the methodology.

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1226 - 1250 of 3,735 Reviews for Successful Negotiation: Essential Strategies and Skills

By Usama Z

Oct 26, 2019

Great Course with new terminology to learn, especially for those who have no idea about negotiation

By Rustam A

Dec 24, 2015

One of the best teachers I've ever heard on the online courses.

Thank you very much mr. George Siede

By Izzat A B M A

Dec 19, 2020

I didnt expect to finish the course but the content of the course is very useful that its worth it

By Pierre-Alain F

Aug 29, 2020

One of the best online classes I've ever taken ! Thank you very much for the interesting lessons !

By Daniel N E

Jul 8, 2020

I’ve learn many modern techniques to have a successful negotiations and also to apply it to my job

By Herbert N

May 23, 2020

This was an amazing course with practical applications. Lovely offering and many thanks to George.

By Selvin V

Mar 15, 2020

Habilidades y conceptos nuevos se van adquiriendo en cada una de las lecciones, muy buen material.

By Ana I C P

Aug 20, 2017

Thank you, this is a very good course, I enjoyed. For me it is very practical for business issues.

By Walter E P

Jun 29, 2017

Excellent course, very objective and Mr. Siedel is a great teachet bringing real cases at the room

By Kaja V

Nov 14, 2016

Great course, a lot of practical knowledge that really comes in handy in the business development.

By Agbejimi O

Mar 9, 2016

Superb! Well articulated lecturer, practical real-life examples and you cant but love this course.

By Lena M

Aug 30, 2015

Enjoyed it a lot, very good lecturer! Like his book too. Definitely will recommend to other people

By Raj T

Oct 18, 2021

my debut course which has now made me fan of such courses. looking forward to more of such stuff.

By Andreia A

Aug 18, 2021

V​ery good, well structered and interesting material. Excellet professor. I enjoyed it very much!

By Joy G

Apr 20, 2021

Great Learning, it is highly recommended to all related to Administration and Facility Management

By Akarsh R

Nov 5, 2020

Learnt from some top famous professors. What u wanna more..

Nothing to say more. It's a diamond...

By Anton Z

Oct 1, 2020

Really good theoretical knowledge in simple words and easy to understand for a non-native speaker

By Zhan Z

Aug 23, 2020

Very useful with good material. Excellent instructor with right pace for international students.

By Muhammad B N

Aug 23, 2020

Wonderful knowledgeable course gained allots of information through course to develop new skills.

By Thiago T d O L

Jun 15, 2020

Sensational. The course was exactly what I needed to improve my negotiation techniques in my job.

By Tanaji A

Jan 30, 2020

Very nice and in-depth explanation about Negotiation strategies. We versed course with examples.

By Ashish K U

Nov 15, 2019

Very Good Course to Understand the Negotiations Skills , which you can apply in your Career Level

By 李柏蒼

Oct 5, 2015

The teacher really consider the students from different countries make the course in a good path.


Aug 13, 2021

Very interesting course providing basic notions/live tips/exercise and possibility to go further

By Mazin M A

Jul 11, 2021

Its amazing course gives ability to understand handling business problems and daily life as well