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Back to Successful Negotiation: Essential Strategies and Skills

Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

15,706 ratings
3,756 reviews

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews

Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..

Jan 9, 2021

There are a lot of real cases to explain the theory, steps to create a negotiation strategy and tips to become a better negotiator. You don't have to be born negotiator, you can learn the methodology.

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1276 - 1300 of 3,741 Reviews for Successful Negotiation: Essential Strategies and Skills

By Macarena S B B B

Jul 20, 2021

I​ learned a lot of negotiation. It is perfect for making bussiness and actually for the life.

By María d C e G r

Jan 30, 2021

for me it is a veru usefull course because i can use it in all aspect of my work and dary life

By Gerard K B C

Nov 30, 2020

Excellent course! Be sure to finish all exercises even if you need to reach out a bit more. ;)

By Madrick 0

Nov 28, 2020

Excellent explanation in conjunction with parallel introduction to relative real life examples

By Al J F

Jun 17, 2020

This course made me think of several practical issues about the negotiation in our daily life.


May 5, 2020

Wonderful course for students and business personals. I highly recommend the course to others.

By Dash S

Dec 10, 2018

This is course has really helped me in both professional and personal life choices! Thank you!

By pankaj s

Jan 8, 2017



By Alberto A R C

Mar 23, 2016

Great course and I want to thank Professor Siedel for sharing his knowledge about negotiation.

By Alexander P

Nov 2, 2015

Amazing, effective and interesting course! You can use the knowledge right after you heard it.

By Jose E E

Sep 30, 2015

El curso está muy completo, toca los puntos más importantes para los que empezamos a negociar.

By hamilton b

Sep 1, 2015

great course, very informative, very useful for strategies for our personal and business lives

By Abdul H M S

Nov 27, 2021

G​ood one, easy to understand examples and loved the way it was presented. New skills learned

By Lee E

Sep 7, 2021

Very knowledgeable been negotiating for years in senior roles picked up some great pointers..

By Olivia J

Nov 21, 2020

Very good course not just for work but also for daily interactions. Appreciate it's for free.

By Jack T

Nov 4, 2020

An eye opener for those who have not much knowledge in proper negotiation process and skills.

By Steffany V V

Jul 27, 2020

Excelente herramienta para aprender y dar los primeros pasos en el arte de las negociaciones.

By Alex F M

Jul 22, 2020

Un muy buen curso, con nociones claras de la negociación y cómo ejecutarla. Muy recomendable.


May 18, 2020

It's a mandatory course for all, profession doesn't matter. thanks to prof. for this course

By Clay A

May 6, 2020

love the vast knowledge of information given throughout the course. the instructor is awesome

By Anna J

Apr 16, 2020

Great course! Loved the negotiation exercise at the end and it's debrief! Highly recommended!

By Roberto M

Mar 24, 2020

The course has been really useful to have a structured approach to my daily job. Very useful.

By Tonny C

Mar 10, 2020

Excellent course, excellent instructor, excellent course material just what everyone needs:-)

By Amartya D

Apr 15, 2019

Excellent course for a structured and well-rounded understanding of the "Art of Negotiation".

By Jael C

Apr 27, 2018

Excelente curso, recomendado ampliamente, información valiosa y lista para aplicarse.