Chevron Left
Back to Successful Negotiation: Essential Strategies and Skills

Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

15,725 ratings
3,761 reviews

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews

Jan 9, 2021

There are a lot of real cases to explain the theory, steps to create a negotiation strategy and tips to become a better negotiator. You don't have to be born negotiator, you can learn the methodology.

Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..

Filter by:

1301 - 1325 of 3,746 Reviews for Successful Negotiation: Essential Strategies and Skills

By Jael C

Apr 27, 2018

Excelente curso, recomendado ampliamente, información valiosa y lista para aplicarse.


By Júlio

Aug 28, 2016

A very good course. I would only add the need to translate into other languages (Portuguese).

By Alireza B

Aug 17, 2015

it feels great to listen to such courses with experienced professors...

I am happy about it...


Sep 18, 2020

It was a good learning, gain knowledge on some of the fundamentals of stratergic negotiation

By Sanjeev K

May 31, 2020

Get to know ZOPA, BATNA, Stretch Goals, Reservation price. Ethics , ADR , Decision Tree etc.

By Rachel L

May 2, 2020

Really interesting course that provides easy tips for negotiating at work and in daily life!

By Paula D R M

Apr 23, 2020

It was very exquisite! Learned so much about negotiation skills and right strategies to use.


Oct 3, 2018

Very good. Here you have opportunity to rethink about all kinds of negotiation in your life.

By Anand W

Sep 25, 2017

Excellent course... Very nice insights. And tough exam as well. Study well to get certified.

By Karel K

Jul 4, 2017

An excellent course that challenges you to test yourself and apply everything you've learnt.

By Jose L C

Apr 28, 2016

It helps you to get the skills to negotiate....plan and strategy before you get to negotiate

By Twinkle L

Oct 8, 2015

Great class! The Professor did a great job in explaining the concepts and how to apply them.

By Rose H W

Jan 24, 2022

E​xcellent training materials and the lecturer was awesome in his delivery and training!!!!

By Beckie

Oct 19, 2021

very informative. Provides practical knowledge that can be used in day to day circumstances

By Israel E H

Dec 11, 2020

Muy buen curso, excelente habilidad para desarrollar y practicar en todo ambito de la vida.

By Rachel J

Dec 11, 2020

Fantastic lecturer and great practise exercise although I didn't have anyone to do it with!

By Candice W

Oct 26, 2020

Informative and well structured course! Provided me several new skills in my sales position

By Claudia C M

Aug 9, 2020

Curso muito bom, super indico para pessoas no ramo de qualquer negociação, bem esclarecedor

By Michael R H

May 1, 2020

Absolutely amazing course! A lot more challenging than I expected, but more than delivered.

By David U

Sep 24, 2019

This is an excellent course, and it is applicable to everyday life (business and personal).

By Christopher A

Aug 18, 2019

This is a really informative course, but at the same time George makes it fun and engaging.

By Nayhara B

Jun 30, 2019

Excellent experience, it's very clear and with the cases are very simple for understanding.

By Militsa T

Aug 1, 2016

Very useful and simple enough, even if you are not working in the field it will be helpful.

By Iven L B

Sep 23, 2015

Very interesting, concise yet not limited. Practical, great professor and teaching material

By Mauricio V

Aug 13, 2015

Really useful, though some of the ADR methods are not common in my city, still pretty good.