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Back to Successful Negotiation: Essential Strategies and Skills

Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

14,887 ratings
3,594 reviews

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews

Jan 9, 2021

There are a lot of real cases to explain the theory, steps to create a negotiation strategy and tips to become a better negotiator. You don't have to be born negotiator, you can learn the methodology.

Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..

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1301 - 1325 of 3,568 Reviews for Successful Negotiation: Essential Strategies and Skills

By Fernando C F B

Aug 15, 2016

Excelente curso, lo estoy recomendando a familiares y amigos, una excelente inversión..!

By Johan F A R

Oct 14, 2015

Excellent course. It gives wonderful tools in order to conduct a successful negotiation.

By Udhaya

Aug 15, 2021

The best part of such online courses is that it enabled me to finish it at my own pace.

By Elvis S

Nov 8, 2020

Curso completo e com lições bem claras e exemplos práticos, não tem como se decepcionar

By Kazi A 1

Jul 13, 2020

Excellent Course and Excellent instructor. Love the way the instructor choose to teach.

By Javier O C

Apr 7, 2020

I really liked it. He is an excellent instructor who knew how to share many experiences

By 莹智子

Nov 26, 2015

I learned much from the course. Thank coursea very much! Thank the professor very much!

By Astha v

May 6, 2021

Amazing course for improving negotiation skills and learn about contract negotiation .

By Mohit C

Mar 4, 2021

this course geniunely provides you with critical knowledge and best negotiating skills

By Alexa G

Aug 20, 2020

I'm not i college yet and i already know better than people who are, excellent course!

By ebraheem A

May 28, 2020

i was very pleased that the course helped m devolop communicatin and negotiation skils

By Harit J

May 11, 2020

Excellent teaching methodology. Engaging content especially due to real life examples.

By Tam N Q

May 6, 2020

Great course!

Great instructor!

Great content and real life examples!

Tough final exam ^^

By Stuti M

Apr 21, 2020

It was a great experience. This course has definitely enhance my skills and knowledge.


Nov 6, 2019

It is very important and useful in personal and professional life to growth in career.

By Joey X

Jul 27, 2019

I learned alot from this class. I am sure that this course will help me in the future!

By Maria F

Jul 27, 2017

super bueno, aprendes cosas muy utiles aplicables a cualquier situacion. Lo recomiendo

By Asif A

Jan 11, 2016

Really great course. A must for business graduates and useful in your day to day life.

By Helder F

Oct 25, 2015

Excellent course! Great tips, very well explained and with lots of examples!

Well done!

By Johanna

Oct 12, 2015

Great course. Stages are excellent the professor was very clear and wise. Just loved !

By Moriom H

Jul 8, 2021

Amazing course and very engaging teaching by Professor George. He is a great teacher.

By Filipi G O

Sep 24, 2020

Excelente conteúdo com cases de baixa complexidade que ajudam na compreensão do tema.

By Mahruf I

Aug 22, 2020

Got to learn few strategies that will eventually help to crack in some deals I reckon

By Michael L

Jun 6, 2020

One of the best Courses I visited. Clear, easy to understand and full with knowledge.

By Manuel M E F

May 20, 2020

Very well detailled, the teacher has very nice way to teaching without beeing boring.